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About us

How we work

We embed health consumer partnerships into the way Health Consumers Queensland work.

History & Achievements


Driven by the passion of many health consumers and carers and as a result of the Forster Review (the Dr Patel scandal at Bundaberg Hospital) Health Consumers Queensland was formed in 2008 as a 12-person Ministerial Advisory Committee – The Secretariat for the Committee sat within Queensland Health. Health Consumers Queensland developed a number of important documents and frameworks including:

December 2012:

The Queensland Government assisted Health Consumers Queensland to fund a business case to look at transitioning out of government.

COTA Queensland supported Health Consumers Queensland to continue our work by providing office space, administration and accounting support.


September 2013:

Health Consumers Queensland became a Non-Government Organisation (NGO) with a board, in line with the governance of our equivalents in other states.

Through a fee-for-service work, Health Consumers Queensland was able to continue its work.

July 2014:

Health Consumers Queensland joined together with COTA Queensland to host a Community Forum ‘When medical treatment is futile’. A joint Health Consumers Queensland/ Queensland Clinical Senate meeting Áll great stories need a good ending – clinician and consumer perspectives on end-of-life-care’ was then held resulting in Á charter for care of adult patients at the end of life’.

July 2015:

A service agreement was negotiated between the Queensland Department of Health and Health Consumers Queensland. This enabled Health Consumers Queensland with three years of funding to continue to support and enable Health consumers and carers to have a voice in how Queensland public health services are planned and delivered as well as advocating for Health consumers and carers to be more involved in their health care decisions.