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About us

What guides our work?

Our mission

Health Consumers Queensland empowers Queensland consumers to lead and drive better health outcomes.

Our guiding principles:

Health Consumers Queensland is committed to:

  • Influencing individual and system change in health services through ensuring the consumer perspective is central in the planning, design, delivery, monitoring and evaluation at all levels.
  • Partnerships and collaboration with organisations, service providers and stakeholders.
  • Quality, safe, affordable, timely and accessible services that deliver the right care, at the right time and the right place.


All people have a right to affordable and accessible health services that meet all of their physical, social, emotional and cultural preferences.

Health Consumers Queensland focus on increasing the voices of vulnerable population groups and assist them to understand how they can have a voice in developing health services. With access and equity in mind, we partner with people and organisations with a focus on the following:

  • Culturally and linguistically diverse (CALD)
  • Physical and intellectual disability
  • Lived mental health experience
  • Socially and geographically isolated
  • Socioeconomically disadvantaged