Closing date: COB, Thursday 22 November 2018

Queensland Health’s Health Contact Centre is seeking consumers to take part in a focus group to input into client handouts as part of a new preventive health program they are designing for implementation in 2019. Topics covered include smoking, alcohol, cancer screening, physical activity, nutrition, weight, psychological wellbeing and chronic health conditions.

Queensland Health, Health Contact Centre

The Health Contact Centre (HCC) provides confidential health assessment and information services to Queenslanders 24 hours a day, 7 days a week using multi-channel delivery models. The centre is staffed by nurses, health practitioners and counsellors to ensure consumers receive safe, quality and responsive advice. Read more >

Purpose

The HCC has been engaged to develop a new service that comprehensively screens, assesses, advises and supports clients to understand their modifiable lifestyle risk factors. Eligible patients will be provided with brief advice and connected to evidence-based lifestyle modification programs, aimed at increasing health literacy and patient access, confidence and support in connecting with appropriate services and programs.

Queensland Health is seeking to consult consumers to refine a set of client information resources that have been developed for a new preventive health program. Additional workshop discussion will centre around consumer preferences for searching and receiving information.

Role of the Consumer

Consumers will review 4 documents to provide feedback and input from a consumer perspective including:

  • 2 x 1-page risk factor fact sheets
  • 1 x personalised action plan example
  • 1 x extended risk factor fact sheet (3 pages)

Consumers will engage in a general discussion about their information seeking processes and preferences to receive information.

Who is it for?

This opportunity would suit consumers who are aged over 50 years. Applications are particularly welcome from consumers from a non-English or Culturally or Linguistically Diverse background, and from Aboriginal or Torres Strait Islander people.

Time and location

1.5 hours for pre-review of documents/ fact sheets
2-hour workshop session Thursday 6th December – 930 – 1130 am. Morning tea and free onsite parking will be available. Mt Gravatt meeting location.

Who is it for?

This opportunity would suit consumers who are aged over 50 years. Applications are particularly welcome from consumers from a non-English or Culturally or Linguistically Diverse background, and from Aboriginal or Torres Strait Islander people.

Remuneration and Support

Consumers will be remunerated at $40 per hour, in line with Health Consumers Queensland’s guidelines.

How to apply

Please complete this Expression of Interest and return to Health Consumers Queensland via consumer@hcq.org.au. For assistance completing this Expression of Interest, please contact Michael Taylor at Health Consumers Queensland via michael.taylor@hcq.org.au or on 07 3012 9090.

For queries relating to the focus group please call Casey Windshuttle, Health Promotion Officer on 07 3877 8219, or email casey.windshuttle@health.qld.gov.au.

 

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