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CONSUMER & HEALTH SERVICE PARTNERSHIPS


The Gold Coast PHN experience: Designing, implementing and measuring a successful Community Advisory Council.

Gold Coast Primary Health Network

Speakers:
  • Kellie Trigger, Planning and Stakeholder Engagement
  • Noela Baglot, Chair Community Advisory Council

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The development of the Oncology Family App in partnership with families

Lady Cilento Children’s Hospital

Speakers:
  • Penelope Slater, Program Manager
  • Philippa Fielden, Clinical Nurse Consultant, Oncology Services Group

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Ward 3B: the critical role of the consumer voice in designing a ward for those living with cognitive impairment

Caboolture and Kilcoy Hospitals


Speakers:
  • Christine Bryden, Dementia Advocate
  • Suzanne Michaels, Project Manager

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Ryan’s Rule: A statewide patient, family and carer escalation system

Patient Safety and Quality Improvement Service, Clinical Excellence Division, Queensland Health

Speaker:
  • Shaune Gifford, Consumer Representative

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How partnerships between consumers and health service staff have been successful in improving health outcomes

West Moreton Hospital and Health Service

Speakers:
  • Kaitlin Davies, Community Engagement Coordinator
  • Belinda Barrie, Consumer/Carer Representative

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Consumer Perspective on Clinical Handover

Royal Brisbane and Women’s Hospital

Speakers:
  • Faileen James, Consumer Representative
  • Helena Lake, Consumer Representative
  • Lisa Mitchell, Clinical Handover Coordinator

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Djili Bippera (See us, Hear us)

Aboriginal and Torres Strait Islander Health, Cairns and Hinterland Hospital and Health Service

Speaker:

Simon Costello, Senior Project Officer Cultural Capability.

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A new era: practical and productive engagement of consumers in scientific research

University of the Sunshine Coast

Speaker:

Dr Catherine Itman, Council member of Society for Reproductive Biology; lecturer in Human Physiology, University of Sunshine Coast.

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A service for young people shaped by young people

Mater Young Adult Centre, Brisbane

Speakers:
  • Kelsie Dummett, Mater Youth Consultancy
  • Greg McGahan, Manager

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CONSUMER LEADERSHIP


Breathing fresh air into the system

The Prince Charles Hospital Adult Cystic Fibrosis Centre

Speaker:
  • Douglas Porter, Consumer Representative.

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Beyond a seat at the table
Speakers:
  • Pat Ryan, Carer Representative
  • Neil Ryan, Carer Representative.

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How consumers have shaped and influenced services by seeking engagement with health services, to strengthen the consumer voice and drive better health outcomes in Queensland

West Moreton Hospital and Health Service

Speakers:
  • Bernadette Praske, Principal Engagement Advisor, West Moreton Hospital and Health Service
  • Len Lamprecht, Convenor, Ipswich Prostate Cancer Support Group

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