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Plenary Session 2

Culture change through consumer engagement and partnerships

Health Consumers Queensland
 
Health Consumers Queensland CEO Melissa Fox and staff will reflect on the significant changes and highlights they have observed or influenced in consumer and community engagement over the past two years including the barriers and service improvements that staff and consumers experience on the journey to effective and embedded partnering.

Each staff member will introduce a consumer, carer or health staff member who will also reflect on the changes they have experienced or influenced.

  • ┬áMelissa Fox, Chief Executive Officer
  • Anne Curtis, Project Manager
  • Jo Smethurst, Project Officer
  • Chelsea Gourgaud, Project Officer
  • Reema Naresh, Project Officer

Transcript