Training and Skills Building

Health Consumers Queensland is proud to support health staff to genuinely and respectfully partner with consumers and carers. In turn, we support consumers and carers to become effective advocates on behalf of past, present and future health service users.

Our role in providing consumer training is to equip, empower and enable consumers to participate in a wide variety of consumer partnering opportunities. We also ensure consumers are informed and educated about their rights and responsibilities. Our training for health service staff supports their skills in understanding and implementing consumer engagement within their organisations.

Our training sessions are designed to be friendly, casual and supportive, helping participants to feel competent and confident to share ideas, thoughts and feedback.

People sitting around a table writing on butcher's paper.

What do we offer?

We continually adapt and deliver our training programs in response to current needs and are currently refreshing our suite of offerings.

Foundations of Consumer Partnerships for Qld Health Staff

Staff can build a foundational understanding of consumer partnerships in this signature program. Open to Queensland Health staff regardless of experience in consumer partnerships, the Foundations of Consumer Partnerships aims to give an understanding of the why and how of developing productive and respectful partnerships.

The Foundations of Consumer Partnerships covers the theory and background of partnering with consumers, investigating the ideas that underpin this essential way of working.

More training programs coming later in 2024

 

Who can join our training?

Training is free of charge for consumers and Queensland Health staff who are members of our network.

Join our network here >

Don’t work for Queensland Health but would like to do the training? Read more >

Current training

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The webinar was brilliantly run. Thank you HCQ.

Webinar participant

FutureCare: Introduction to AI + Healthcare

Really fabulous overview of what it means to be a consumer health rep and the possibilities for contributing. I’m really looking forward to the next session.

Consumer participant

Introduction to Consumer Partnerships

It was an excellent session which felt very agile to the size of the group. The lived experience of [the consumer presenter] was also excellent and quite eye-opening to better highlight the inequalities, lack of health literacy and challenges.

Qld Health staff member

Fundamentals of Consumer Partnerships

Absolutely amazing! Working together and hearing different perspectives was great.

Consumer participant

Consumer Partnerships Workshop

Great job. Really lovely safe way of learning about consumer engagement.

Qld Health staff member

Fundamentals of Consumer Partnerships

Really fabulous overview of what it means to be a consumer health rep and the possibilities for contributing. I’m really looking forward to the next session.

Consumer participant

Introduction to Consumer Partnerships