Free Training at Logan Central Library in November

Friday, 16 November 2018


Ordinary people can make a difference to the health of their community. Could that person be you?


Many people do not know that they can influence the health care system. Come along to learn how you can use your experience of health care to create change.


  • How the health system works
  • What is a health consumer?
  • How do health consumers influence healthcare?
  • What experiences of healthcare do you have?
  • Tips for being a strong voice
  • Ways to become involved and make change
  • What you can do next

This session will be a friendly, casual and supportive way to explore whether you would like to become involved.


Expression of Interest – Consumer Pain Roundtable

Closing date: COB (AEST) Monday, 3 September 2018


The Australian Government recently announced that Painaustralia will be supported to develop a National Strategic Action Plan on Pain Management (the Action Plan).



The Action Plan is a critical step towards improving quality of life for millions of Australians that live with chronic pain (daily pain that lasts three months or longer) and reducing the burden of pain which is increasingly impacting families, communities and the economy. The Action Plan will set out key priority areas and measures to improve access to, and knowledge of best practice pain management, in the next three years.

The Action Plan will build on the 2010 National Pain Strategy which was endorsed by 200 stakeholders including those working in pain medicine, allied health, drug and addiction medicine, mental health, rural health, general practice, pharmacy as well as consumers and carers. The Strategy provides a blueprint for the treatment of pain, recommending an interdisciplinary approach to deliver best practice pain management. It identifies 6 key goals to reduce the pain burden.
Eight years on, these goals remain relevant and will inform the new National Action Plan, while new priorities may have emerged that need to be considered.
The voice of consumers is critically important in shaping a consumer centered Actional Plan. As part of a wide consultation strategy, Painaustralia has funded the Consumers Health Forum of Australia to host a Consumer Pain Roundtable to hear your views about the priorities that you think will make the most difference, whether you are living with chronic pain, caring for someone with chronic pain, working in the health sector or simply have an interest in addressing this national health challenge.


Expressions of Interest – Department of Health – Prostheses Clinical Advisory Groups

The Department of Health is seeking consumer representation for eight Prostheses Clinical Advisory Groups.


The Prostheses List Advisory Committee (PLAC) advises the Minister on the suitability to list on the Prostheses List under the Private Health Insurance Act 2007. The Prostheses List Clinical Advisory Groups (CAGs) are expert sub-committees of the Prostheses List Advisory Committee (PLAC) providing advice on issues relating to the clinical effectiveness of prostheses, including effectiveness compared to other devices. The PLAC makes recommendations to the Minister on which products are listed on the Prostheses List. Listing on the Prostheses List affects whether or not a prostheses benefit is available to consumers from a private health insurer.


Consumer Opportunity

Nominations/renominations are now due for the following Clinical Advisory Groups:

  • Prostheses Clinical Advisory Group – Specialist Orthopaedic
  • Prostheses Clinical Advisory Group – Cardiac
  • Prostheses Clinical Advisory Group – Cardiothoracic
  • Prostheses Clinical Advisory Group – Ophthalmic
  • Prostheses Clinical Advisory Group – Orthopaedic (Hips)
  • Prostheses Clinical Advisory Group – Orthopaedic (Knees – KPCAG)
  • Prostheses Clinical Advisory Group – Spinal
  • Prostheses Clinical Advisory Group – Vascular Stents and Grafts

The CAGs refer applications to the Medical Services Advisory Committee (MSAC) where the:

  • New medical device employs a medical service that is not currently covered in the Medicare Benefits Schedule (MBS), or
  • New medical device might be used in a medical service that is currently described in the MBS, but potentially extends the range of indications/patients beyond the original intent of the MBS item/s.

The CAGs also advise the PLAC on:

  • The evidence and information they require to assess applications to list medical devices on the Prostheses List.
  • Any concerns in relation to safety and/or performance of medical devices, for referral to the Therapeutic Goods Administration.
  • Reviewing the listing of medical devices in view of issues relating to comparative health outcomes.
  • On any other matter, as required.


Expressions of Interest – New Preventative Health Program Document Review Focus Group

Closing date: COB, Thursday 22 November 2018

Queensland Health’s Health Contact Centre is seeking consumers to take part in a focus group to input into client handouts as part of a new preventive health program they are designing for implementation in 2019. Topics covered include smoking, alcohol, cancer screening, physical activity, nutrition, weight, psychological wellbeing and chronic health conditions.

Queensland Health, Health Contact Centre

The Health Contact Centre (HCC) provides confidential health assessment and information services to Queenslanders 24 hours a day, 7 days a week using multi-channel delivery models. The centre is staffed by nurses, health practitioners and counsellors to ensure consumers receive safe, quality and responsive advice. Read more >


The HCC has been engaged to develop a new service that comprehensively screens, assesses, advises and supports clients to understand their modifiable lifestyle risk factors. Eligible patients will be provided with brief advice and connected to evidence-based lifestyle modification programs, aimed at increasing health literacy and patient access, confidence and support in connecting with appropriate services and programs.

Queensland Health is seeking to consult consumers to refine a set of client information resources that have been developed for a new preventive health program. Additional workshop discussion will centre around consumer preferences for searching and receiving information.

Role of the Consumer

Consumers will review 4 documents to provide feedback and input from a consumer perspective including:

  • 2 x 1-page risk factor fact sheets
  • 1 x personalised action plan example
  • 1 x extended risk factor fact sheet (3 pages)

Consumers will engage in a general discussion about their information seeking processes and preferences to receive information.


Expression of Interest – International Forum on Quality and Safety in Healthcare

The Institute for Healthcare Improvement (IHI) and BMJ are providing five complimentary registrations for CHF nominated consumer representatives to attend the upcoming 23rd International Forum on Quality and Safety in Healthcare forum to be held in Melbourne in September.

EOIs close at midnight AEST on Sunday 26 August 2018.

The International Forum on Quality and Safety in Healthcare is a biannual gathering of healthcare professionals with the aim of improving quality and safety in healthcare. The International Forum is jointly organised by the Institute for Healthcare Improvement (IHI) and the British Medical Journal (BMJ).

The 23rd International Forum will be held on 10-12 September 2018 at the Melbourne Convention and Exhibition Centre. The theme for 2018 is Connect. Co-Create. Communicate.

CHF has approved the use of the #withconsumers tick for the 23rd International Forum which clearly demonstrated that consumers were put first in healthcare for this event. The Institute for Healthcare Improvement (IHI) and BMJ have made a strong commitment to partnering with consumers via the program objectives and are providing five complimentary registrations for CHF nominated consumer representatives to attend the forum. Please note that travel and accommodation costs will not be covered for this event.

The five consumers will have the option of chairing one session each on the main programme, bringing in their own experience to the question and answer section. In addition to these roles for CHF nominated consumers, there are other ways in which consumers are involved. There will be a main programme panel session presented and chaired by consumers on Wednesday 12 September. Three consumers will also be adjudicating the opening keynote debate on Monday 10 September – a consumer ‘shark’ in the shark tank session. A consumer will also be co-hosting the quiz as part of the Night Forum. (more…)