Expression of Interest – Mental Health Alcohol and Other Drugs Statewide Clinical Network

Closing date: Close of business Wednesday, 17 April 2019 

Mental Health and Alcohol and Other Drugs Brach

The Mental Health Alcohol and Other Drugs Statewide Clinical Network is recruiting one consumer and one carer to fill available roles on the Network membership. We are seeking expressions of interest from consumers and carers who have experience with Queensland Health mental health and/or alcohol and drug treatment services.

The Mental Health Alcohol and Other Drugs Statewide Clinical Network is one of more than 20 statewide clinical networks across Queensland Health. The Network is part of the Queensland Health statewide clinical leadership structure, and provides an opportunity for clinicians, senior leaders and consumer and carer representatives to engage in planning, priority setting, information sharing and system improvement in key areas.

Purpose

The main aim of the Network is to contribute to high quality, safe and accessible care for consumers in Queensland Health mental health and alcohol and drug treatment services.

The Network funds or undertakes specific work in agreed priority areas. Current Network priority areas include care planning, integrating mental health and alcohol and drug treatment services, and reducing seclusion and restraint. The Network is also responsible for reviewing and providing feedback on relevant Queensland Health guidelines, models of service and other clinical and strategic documents.

The Network membership includes clinicians from a diverse range of mental health and alcohol and drug treatment services across Queensland, representatives from key Queensland Health stakeholder groups including peak training providers and Department of Health governance units, and consumer and carer representatives.

The Terms of Reference are currently being reviewed and updated, and will be provided as soon as available.

Role of the Consumer

Consumer and carer representatives participate in all Network business, including attendance at meetings, reviewing meeting papers in advance, and responding to out-of-session business via email. All members on the Network represent particular groups, such as consumers and carers, clinical professions, service types or statewide work units.

Your role will be to advocate for the interests of the group you are representing (consumers or carers) during Network activities. You will be encouraged and supported to speak up and provide feedback and advice based on:

  • your own lived experience of accessing Queensland Health mental health and/or alcohol and drug treatment services as a consumer or as a carer
  • feedback you receive from others with lived experience, such as through a consumer or carer group or forum that you may be part of.

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Expression of Interest – QLD Clinical Senate – Health and Wellbeing of the Workforce – Consumer Attendance and Speaking Request

Closing date: Close of business Wednesday, 1 May 2019  

Queensland Clinical Senate

The Queensland Clinical Senate (QCS) represents clinicians from across the health system and provides strategic advice and leadership on system-wide issues affecting the quality, affordability and efficient delivery of patient care within Queensland. QCS connects clinicians to improve care.

QCS provide a structured forum for clinician and stakeholder consultation and communication on matters of strategic importance. They discuss, consult, examine the evidence, consider and formulate practical innovative recommendations in the context of clinical and operational best practice.

Clinical leadership is provided by developing strategies to safeguard and promote the delivery of high quality, safe and sustainable patient care.

Health and Wellbeing of the Workforce

Wellness and Performance – do you understand the links between staff wellness and patient care? What stops clinicians from doing their job well? How do we overcome these challenges?
Research shows that:

  • the health and wellbeing of the clinical workforce is inextricably linked to patient outcomes
  • healthcare professionals report higher levels of distress, dissatisfaction and sick days compared with other sectors.1

Clinicians, consumers and system managers from across Queensland will gather to discuss the issues and possible solutions to a healthier, safer and more productive workforce.

1. Brand, Sarah L et al. “Whole-system approaches to improving the health and wellbeing of healthcare workers: A systematic review” PloS one vol. 12,12 e0188418. 4 Dec. 2017, doi: 10.1371/journal.pone.0188418

Role of the Consumer

The Queensland Clinical Senate is looking to support 3 – 4 consumers to attend the 2-day forum starting Thursday the 9th of May in the evening and a full day on Friday the 10th of May. There is one speaking opportunity available in the form of a panel discussion.

The panel presentation will be about “Extreme Wellbeing”. This session will delve into the struggles and challenges of continuing to provide healthcare during extreme events (both natural, e.g. cyclones, floods, etc. and other mass casualty events) that significantly impact on a community, when the clinician themselves is part of that community.  Panel members are to be confirmed, however the consumer perspective will ideally be around how they perceive the importance of clinician wellbeing in providing the standard of care expected by the community. The meeting will link back to how the wellbeing of clinicians impacts on quality and safety of care.

There will be several tablework sessions on Friday where the input of consumer representatives around the wellbeing of clinicians will be vital in ensuring well-rounded responses are developed.

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Expression of Interest – Digital Simulation & Workshop – Nursing and Midwifery Digital Strategy

Closing date: Close of business Tuesday, 30 April 2019

Department of Health – Office of the Chief Nursing and Midwifery Officer

The Office of the Chief Nursing and Midwifery Officer (OCNMO) is hosting a Digital Simulation and Workshop to inform the development of the Nursing and Midwifery Digital Strategy. OCNMO is therefore seeking expressions of interest from a cross section of consumers that have experienced an admission in a setting where new technology may have impacted on the level of care they have received.

The Office of the Chief Nursing and Midwifery Officer (OCNMO) is the Queensland Government’s principal advisor on all matters relating to the nursing and midwifery workforce with a particular authority and expertise in advancing, leading and advising on matters that promote a healthier Queensland.

Purpose

Through the oversight of the Queensland Nursing and Midwifery Executive Council (QNMExC) the Office of the Chief Nursing and Midwifery Officer is developing a Nursing and Midwifery Digital Strategy.

The QNMExC provides high level advice and recommendations on health priorities through clinical leadership of the nursing and midwifery workforce in Queensland. The QNMExC represents nurses and midwives in public, private and community healthcare.

Role of the Consumer

The simulation and workshop are looking to have 6-8 consumers involved. The successful consumers will be a mix of metropolitan based and rural and remote based consumers. For successful rural and remote consumers, all travel fees including flights and accommodation will be covered.

The intention of the simulation is for three (3) consumers to be involved in a simulation exercise that uses Digital technology to have their observations taken, and a simulated medication round all of which illustrates how nurses and midwifes incorporate the provision of care from a work flow perspective in a digital environment.  The QNMExC membership and the remaining consumers will be observers.

Who is this for?

This opportunity would suit a consumer who has a particular interest in any of the following fields:

  • The integration of digital health into existing nursing and midwifery workflows within all care settings.  Representation from the following consumers or families / carer would be ideal:
  • Rural and Remote
  • Aged Care
  • Midwifery
  • Mental Health
  • Acute settings
  • Paediatrics

A workshop will follow the simulation, to discuss the findings and identify key themes for consideration from a planning perspective.

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Expressions of Interest – HCQ Company Secretary

Closing date: 5pm, Friday 17 May 2019  

Volunteer Company Secretary

Health Consumers Queensland are seeking a Company Secretary to support the growth of Health Consumers Queensland. This person will liaise closely with the CEO and Board Chair to manage corporate governance and regulatory compliance.
This pro-bono role would be suited to someone who wanted to apply their experience in non-profit board, governance or charity legal compliance.

About Health Consumers Queensland 

Health Consumers Queensland (HCQ) is the peak organisation representing the interests of health consumers and carers in the state. We are committed to a health system, which delivers quality and safe health services and values the voice of consumers in how health services are designed and delivered.
Our priority focus is on consumer engagement that influences and leads improvements and delivers better health outcomes for all Queenslanders. We achieve this through our Queensland-wide health consumer network, tailored training and skills development programs, and maximising opportunities for consumer representation at all levels of the health system.
Health Consumers Queensland is a not-for-profit company limited by guarantee and a registered health promotion charity and we believe in improving health outcomes for people in Queensland.

How to apply

Please download this position description document and selection criteria to ensure you meet the criterial for this position.

Please supply a copy of your CV (maximum 3 pages) as well as a cover letter (maximum 2 pages) that briefly addresses the selection criteria.

Final applications will be received by 5.00pm on 17 May 2019.

Applications should be sent to [email protected] with the subject line “Application for Company Secretary“. For further information, please phone Alison Cuthbert on 0439 671 133.

Expression of Interest – The Australian Commission on Safety and Quality in Health Care (ACSQHC) – General Practice Accreditation Coordinating Committee

Closing date: midnight, Sunday 21 April 2019

General practice accreditation is voluntary in Australia and is designed to support implementation of processes and systems to improve the quality of care for patients attending accredited general practices. The Royal Australian College of General Practitioners (RACGP) develops the Standards for General Practices against which practices are assessed for accreditation.

The National General Practice Accreditation Scheme (the Scheme) supports the consistent assessment of Australian general practices against the Royal Australian College of General Practitioners (RACGP) Standards for general practice. The Australian Commission on Safety and Quality in Health Care (the Commission), in collaboration with the RACGP, developed the National General Practice Accreditation Scheme, which commenced on 1 January 2017.

The National General Practice Accreditation Scheme:

  • provides greater choice for general practices seeking accreditation
  • improves support programs for implementation of accreditation
  • includes access to national de-identified data on accreditation performance to enable practices to benchmark themselves.
     

The General Practice Accreditation Coordinating Committee (the Coordinating Committee) has been established to provide oversight and input on issues relating to the implementation and assessment of the RACGP Standards for general practices as part of the National General Practice Accreditation Scheme. The Committee provides oversight to the coordination of general practice accreditation by:

  • Identifying issues of concern to the RACGP, the Commission, general practices, the Department, accrediting agencies and other relevant bodies relating to the implementation of the General Practice Accreditation Scheme
  • Discussing and identifying actions the members can take to progress these issues
  • Recommending actions to be progressed by the RACGP, the Commission or accrediting agencies
  • Working collaboratively to implement agreed strategies, processes and/or solutions
  • Reviewing and interpreting accreditation outcomes data
  • Reviewing accreditation evidence data that is collected and reported
  • Providing input into the accrediting agency approval process and the accrediting agency performance review process
  • Identifying opportunities to achieve consistency of accreditation processes and, if appropriate, making recommendations for improvement to the relevant body or organisation with responsibility
  • Providing a network for sharing of information on regulatory policies and processes, professional issues, standards for accreditation and the General
  • Practice Accreditation Scheme
  • Reporting on de-identified general practice accreditation outcome information to the Department
  • Providing oversight to any appeals processes.
  • Identifying opportunities to engage consumers and seek feedback to enhance the accreditation process.
     

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Expression of Interest – BreastScreen QLD – Consumer Panel

Closing date: Close of business Monday, 6 May 2019 

Cancer Screening Unit, Preventative Health Branch, Department of Health

BreastScreen Queensland as part of the national BreastScreen Australia program is the only nationally accredited breast cancer screening provider in Queensland offering free screening and assessment to eligible Queensland women. For more information about BreastScreen Queensland, please click here.

Purpose

The purpose of the BreastScreen Queensland Consumer Panel is to enable women with an experience of breast screening to provide a consumer perspective on BreastScreen Queensland’s range of communication and information materials, correspondence and strategies to improve participation and women’s overall experience of the program.

BreastScreen Queensland has an extensive range of communication and information materials, including brochures, flyers, information sheets and digital media. BreastScreen Queensland also sends a range of correspondence to its clients and undertakes a range of strategies to increase awareness of and participation in breast screening.

Role of the Consumer

The successful Panel members will be required to provide ongoing feedback and insight regarding BreastScreen Queensland’s suite of communication and information resources and correspondence such as direct mail invitations. For example, the panel might review a draft version of a new resource or provide feedback on existing documents. Panel members may also be asked to provide feedback and insight on proposed strategies to improve participation in and women’s experience of the program.

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Expression of Interest – Hospital in the Home Consumer Communication Review

Closing date: Close of business Thursday, 9 May 2019 

Healthcare Improvement Unit

Clinical Excellence Queensland is recruiting four consumers to participate in a communication review exercise. This will be a one-off appointment which can be completed via email and in your home.

Clinical Excellence Queensland (CEQ), in recent months, has been collaborating with Queensland Hospital in the Home (HITH) Services to enhance and optimise HITH service delivery in Queensland. Improved promotion of HITH, among other items, has been identified as a key enabler for HITH. To address this, CEQ has developed content for a public-facing internet site, and have also developed a suite of multi-modal resources for both patients and clinicians.

Purpose

The aim of the review is to have consumer input into the development of proposed internet content regarding Hospital in the Home (HITH), and in addition, some patient resources which have been developed.

Role of the Consumer

The Healthcare Improvement Unit would like four consumers to provide input into the draft content for the HITH public facing website, as well as the developed patient resources.

Who is this for?

The successful consumers will ideally represent a variety of consumers from different backgrounds and locations.

The opportunity would suit a consumer who has accessed or attempted to access Hospital in the Home Services, or a carer who also has accessed or attempted to access HITH services.

This would also suit someone who has a keen interest and support for patients being able to access hospital and health services in their home.

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Expression of Interest – Your Opportunity to host a kitchen table discussion in your local community, Talking about what matters to you in relation to ageing, end-of-life care and dying

Closing date: Close of business Friday, 8 March 2019 

Health Consumers Queensland together with COTA Queensland, Palliative Care Queensland and Carers Queensland are partnering with Queensland Health to hear directly from consumers and carers who have experience of ageing, end-of-life care and dying.

The ‘Kitchen Table Discussions’ are an opportunity for consumers and carers to take the lead and facilitate consultation on this important subject in their own local community.

The discussions will precede a series of community consultation events, which include Focus Groups that will be held in communities throughout Queensland over the next few months.

The information gathered at these events will help inform Health Consumers Queensland, COTA Queensland, Palliative Care Queensland and Carers Queensland’s submission to the Queensland Parliament Inquiry into aged care, palliative care and end of life. It will also be collated into a report to inform Queensland Health committees and projects currently working in the area of frail, aged, palliative care and end-of-life care.

About Kitchen Table Discussions 

Kitchen Table Discussions are community engagement sessions led by local people for local people. They allow individuals and small groups to participate in discussions at a time of day, and in a place, that suits them. The discussions enable health consumers, carers and family members who do not ordinarily participate in healthcare consultation to have their say in a safe and supportive environment.

Each Kitchen Table Discussion will be led by a Consumer or Carer Host who can invite members of their family, friends and community to a discussion in a location of their choice. The Host guides the discussion with a suite of questions developed by the project coordinators, and reports back the outcomes of these discussions afterwards.

Role of the Discussion Host 

As the host, your role will be to plan, coordinate and facilitate a once-off, two-hour discussion with up to 10 people. This includes:

  1. Inviting up to 10 participants who would be interested in being part of the discussion on this important subject. They can include family members, friends, neighbours and your local community connections to attend the discussion (ideally, people who do not normally have their voice heard in healthcare should be invited to attend).
  2. Choosing a venue, time and date between 14th and 24th March that works for your participants (must be within 2 weeks of receiving training on how to be a Host).
  3. Host the session.
  4. Complete and provide a feedback report to Health Consumers Queensland by 25th March.

To support you with this, you will receive:

  • Training via a Zoom conference call.
  • A comprehensive Discussion Host Guide.
  • A short list of questions to ask participants during the discussions.
  • Support from Health Consumers Queensland to ensure you have a successful event.

Who are we looking for as Consumer and Carer Hosts?

We would like our hosts to have connections with people experiencing ageing, end-of-life care and dying in Queensland. We are also interested in representing the views of a range of consumers who may not typically have a say in healthcare. To achieve this, we are particularly looking for hosts who are consumers and/or carers from (or have strong links with) the following communities:

  • Aboriginal and Torres Strait Islander Queenslanders
  • People from culturally and linguistically diverse backgrounds
  • People living in rural and remote locations in Queensland
  • People living with complex and chronic life-limiting conditions
  • Lesbian, gay, bisexual, transgender, intersex, queer (LGBTIQ+) people
  • Hard to reach, travel disadvantaged and people with lower levels of health literacy

Remuneration

Consumer and Carer Hosts – you will be remunerated at Health Consumers Queensland’s daily rate of $374. You will also be reimbursed up to $100 to cover catering and venue costs for your session.

Participants – Health Consumers Queensland will provide a $60 gift voucher for each Kitchen Table Discussion participant.

How To Apply

Please complete this Expression of Interest and return it to [email protected] by 8th March 2019. For assistance completing this Expression of Interest please contact Michael Taylor via [email protected],or by phone on 07 3012 9090.

For queries relating to this opportunity, please email Anne Curtis, Engagement Consultant, Health Consumers Queensland at [email protected].