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# Health Consumers Queensland

Health Consumers Queensland

## Sitemaps

- [XML Sitemap](https://www.hcq.org.au/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [What's new](https://www.hcq.org.au/current-training/) - We continue to build our new self-paced on-demand learning program to give consumer representatives more flexibility in how and when they access skills-building tools. Login or create your free account to access these new training modules. Sitting on a Committee as a Consumer Representative Are you currently sitting on a committee as a consumer representative,
- [Training for Qld Health staff](https://www.hcq.org.au/new-training-package-for-qld-health-staff-now-accepting-registrations/) - The first three modules of our new on-demand training for health staff are now available online. The training is designed to support staff in building successful and sustainable partnerships with consumers. Each module is self-paced can be completed at any time, offering flexibility to busy staff. Modules now available are: Staff Foundations of Consumer Partnerships
- [Ryan's Rule](https://www.hcq.org.au/ryans-rule/) - Introduction Ryan’s Rule applies to all patients admitted to any Queensland Health public hospital—including the emergency department—and in some Hospital in the Home (HITH) services. Its development was led by Patient Safety and Quality (PSQ) in consultation with hospital and health services (HHSs) and implemented in Queensland Health facilities between 2013 and 2015. Ryan’s Rule
- [Subscribe to eAlert to stay informed](https://www.hcq.org.au/ealert-direct-subscribe/) - Subscribe to eAlert, our newsletter delivered to your inbox every fortnight, to discover the many ways consumers can partner with Queensland's health system to influence the way health organisations plan, organise, deliver, monitor and evaluate their services for better outcomes; read about the experiences of other health consumers; and find out how to take part
- [Optimising the implementation of exercise in public cancer care centres](https://www.hcq.org.au/optimising-the-implementation-of-exercise-in-public-cancer-care-centres/) - A research project at University of Sunshine Coast is being carried out to better understand how exercise can be integrated within Queensland cancer care to help improve current practice and ensure every Queenslander living with or beyond a cancer diagnosis has access and opportunity to exercise services. Benefit to consumers Understanding how exercise can best
- [A Health Consumer’s Christmas Wish List](https://www.hcq.org.au/a-health-consumers-christmas-wish-list/) - [et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” admin_label=”Text” sticky_enabled=”0″ header_text_color=”#9B0552″]The 12 days of Christmas Surgical Services Edition 1.0 As the sole consumer representative here today, I have been asked to share my wish list for what I feel would improve the surgical
- [Subscribe to HCQ newsletter](https://www.hcq.org.au/subscribe-to-hcq-newsletter/) - Our eAlert newsletter is emailed fortnightly to consumers and healthcare staff across Queensland to share information about ways consumers partner with the healthcare sector to help influence the future development and delivery of services to benefit all consumers within the state. Each edition of eAlert includes information for consumers and health staff about partnering, free
- [Subscribe to eAlert](https://www.hcq.org.au/subscribe-to-ealert/) - Our eAlert newsletter is emailed fortnightly to consumers and healthcare staff across Queensland to share information about ways consumers partner with the healthcare sector to share experiences and help influence the future development and delivery of services to benefit all consumers within the state. Would you like to find out more about what it means
- [Get Online Week free info sessions](https://www.hcq.org.au/get-online-week-free-info-sessions/) - Join our free information sessions during Get Online Week Health Consumers Queensland (HCQ) is proud to support Get Online Week, an initiative of Good Things Foundation to encourage free events across the country between 14-20 October 2024. As this coincides with National Carers Week, HCQ will host fun, user-friendly interactive information sessions for consumers and
- [HCQ is looking for community hosts](https://www.hcq.org.au/hcq-is-looking-for-community-hosts/) - HCQ partners with consumers and carers regularly to host Kitchen Table Discussions (KTD) and Yarning Circles in their communities to hear the voices of locals who may not generally participate in formal consultation, have access to, or feel confident to share their experiences for the development of future healthcare policy, decision-making or design. We are
- [First Nations Community Champions Co-design Project – Genetic Healthcare](https://www.hcq.org.au/first-nations-community-champions-co-design-project-genetic-healthcare/) - Are you a First Nations person living in Queensland and interested in an exciting opportunity to develop genomics and genetics resources? This is an opportunity to partner with Queensland Health, Health Consumers Queensland and CQUniversity to build community awareness and health literacy by developing genomics and genetic healthcare resources. We are looking for 10 Aboriginal
- [Consumer consultations right around Queensland](https://www.hcq.org.au/consumer-consultations-right-around-queensland/) - Health Consumers Queensland has conducted several rounds of consultation in partnership with external organisations, including CheckUp, Darling Downs West Moreton PHN and the Australian Commission on Safety and Quality in Health Care. Rural, regional and remote access to healthcare CheckUp engaged us to consult with First Nations and non-indigenous rural, remote and regional consumers on
- [Queensland Rural and Remote Clinical Network Steering Committee Member](https://www.hcq.org.au/queensland-rural-and-remote-clinical-network-steering-committee-member/) - Closing date: 9am, Monday 5 February 2024 Have you or someone you care for required health services in a rural or remote area of Queensland? Queensland Rural and Remote Clinical Network (QRRCN) Steering Committee invites a consumer or carer to participate. The position requires personal experience as a health consumer and the ability to present
- [Statewide Robotics Plan Steering Committee](https://www.hcq.org.au/statewide-robotics-plan-steering-committee/) - Closing date: Thursday 18 January 2024 The Department of Health's System Planning Branch is seeking two health consumer representatives to join Queensland's robotics plan steering committee. This team aims to boost robotics use in healthcare across the state and welcomes applicants with experience in robotics or digital health, especially encouraging diversity and applicants from regional
- [Queensland Health Artificial Intelligence Plan Project Steering Committee](https://www.hcq.org.au/queensland-health-artificial-intelligence-plan-project-steering-committee/) - Closing date: Thursday, 18 January 2024 The System Planning Branch (SPB) within the Department of Health is providing two health consumer representatives with the opportunity to participate in the project steering committee for the development of an artificial intelligence plan. System Planning Branch is seeking consumers with experience and/or knowledge in artificial intelligence or digital
- [Joint Needs Assessment Working Group](https://www.hcq.org.au/joint-needs-assessment-working-group/) - Closing date: 9am Thursday 18 January 2024 If you have at least 6 months' committee experience, a good understanding of the health system, and an understanding of health needs assessments, we invite you to apply for the consumer representative position on the Joint Needs Assessment Working Group. The Joint Needs Assessment Working Group (JNAWG) has
- [HCQ tips on applying for consumer representative roles](https://www.hcq.org.au/hcq-tips-on-applying-for-consumer-representative-roles/) - If you're relatively new to consumer representative work and you are thinking about applying for any of the roles on this page, don't be put off by an application form which asks for six months' experience on a health committee. There are a number of ways you can demonstrate your understanding of the topic and
- [Are you a consumer or carer representative interested in Digital Health in Queensland? ](https://www.hcq.org.au/are-you-a-consumer-or-carer-representative-interested-in-digital-health-in-queensland/) - As digital healthcare is set to transform the way health care is delivered and experienced across Queensland, we invite consumers and carers to upskill and build their knowledge on digital health to maximise their impact in future digital health consumer partnering opportunities. As a first step, Health Consumers Queensland is reaching out to our Statewide Network of
- [Health Consumers Queensland welcomes new CEO](https://www.hcq.org.au/health-consumers-queensland-welcomes-new-ceo/) - Health Consumers Queensland is delighted to welcome Bernadette Praske as Chief Executive Officer. Bernadette joins HCQ with a background in Social Science and an excellent track record of leadership and outcomes in the health and human services sectors. She was most recently Chief Operating Officer at Mercy Community and before this held leadership roles at
- [Learning and development needs for partnering in quality improvement](https://www.hcq.org.au/consumers-influencing-research-successful-partnerships-in-action/) - Following on from a report in the September 2022 issue of HCQ’s e-Alert, yet another paper by the research team of Ruth Cox, Director of Occupational Therapy at QEII Jubilee Hospital and a PhD candidate at Griffith University; consumer co-researchers, Elizabeth Miller and Bernadette Tanner; Associate Professor Melissa Kendall; and Professor Matthew Molineux, has just
- [eAlert 13 July 2023](https://www.hcq.org.au/ealert-13-july-2023/) - In this issue: New training for consumers and staff AI + Healthcare: What do you need to know? My Health Record Consumer Co-Design Opportunity Interested in how digital health is delivered and experienced across Queensland? Looking for information on recruiting consumers? Office of the Chief Psychiatrist Steering Committee Join the PARTNER Network's Community Advisory Group
- [HCQ TIP SHEET – partnering with consumers on COVID-19](https://www.hcq.org.au/new-hcq-tip-sheet-partnering-with-consumers-on-covid-19/) - On request from Hospital and Health Service staff, Health Consumers Queensland has created a brand new HCQ tip sheet for staff on how to involve consumers in COVID-19 planning, decision-making and communications . We hope you find this clear, simple and useful. We have sent it to HHS Chief Executives and Engagement Advisors. Please circulate
- [Wishing Anne Curtis and Reema Naresh well as they move on to pastures new](https://www.hcq.org.au/wishing-anne-curtis-and-reema-naresh-well-as-they-move-on-to-pastures-new/) - In February and March, we said farewell to Anne Curtis, Senior Engagement Consultant and lead of our fee-for-service work and Reema Naresh, Engagement Advisor and our Training Lead as they moved on to explore new opportunities. Anne Curtis During her time with Health Consumers Queensland, Anne has always been passionate about the voice of ALL consumers being
- [Introducing the new members of the Health Consumers Collaborative of Queensland](https://www.hcq.org.au/introducing-the-new-members-of-the-health-consumers-collaborative-of-queensland/) - In early May the Health Consumers Collaborative of Queensland met together face to face in Brisbane and online to welcome and onboard its new consumer members. Our new members come from as far north as the tip of Cape York at Seisia and as far west as Roma. Together with our existing members, the Collaborative’s
- [HCQ supports consumers and health staff in Mackay, Rockhampton and Cairns](https://www.hcq.org.au/hcq-supports-consumers-and-health-staff-in-mackay-rockhampton-and-cairns/) - During February and March 2023, Senior Engagement Advisor, Jo Smethurst and Engagement Advisors, Reema Naresh and Chelsea Gourgaud travelled to Mackay, Rockhampton and Cairns to facilitate tailored braining for Hospital and Health Service consumers, Executive and Board which meets their individual partnering needs. Rockhampton Chelsea headed to Rockhampton to support staff and consumers and co-facilitate
- [Celebrating consumer appointments to roles across the health system between January and March 2023 ](https://www.hcq.org.au/celebrating-consumer-appointments-to-roles-across-the-health-system-between-january-and-march-2023/) - Congratulations to all the consumers and carers from HCQ’s network who have been appointed to consumer partnership roles on long-term, system-wide committees, focus groups or working groups as well as other activities with Queensland Health and other health organisations. We received over 100 expressions of interest for 19 opportunities. More than 30 consumer and carer
- [HCQ's Annual Forum 2022](https://www.hcq.org.au/hcqs-annual-forum-2022/) - “Inspirational, connected group of passionate people making a difference in healthcare makes the HCQ forum excel. It is fabulous to see expansion and growth in consumer engagement and partnership practise across the state. Well done.” (Forum attendee) It was wonderful to be finally reunited with so many consumers and health staff and to welcome new
- [HCQ involves nearly 4,000 people in Queensland Health’s COVID-19 response](https://www.hcq.org.au/hcq-involves-nearly-4000-people-in-queensland-healths-covid-19-response/) - At the end of July 2022, HCQ submitted our report on the COVID-19 additional funding we received at the start of the pandemic from Queensland Health’s Community Services Funding Branch. During the past two and half years, this additional funding enabled HCQ to support Queensland Health’s COVID-19 response in the following ways by enabling: 3,974
- [2022 Emergency Care Research Symposium ](https://www.hcq.org.au/2022-emergency-care-research-symposium/) - The National Health and Medical Research Council’s statement about consumers in research states: “Consumer and community involvement is about research being carried out with or by consumers and community members rather than to, about or for them.” Held over two days at Gold Coast University Hospital in August, the Emergency Care Research Symposium showcased an
- [Shyla Mills steps down as CEO of Palliative Care Queensland](https://www.hcq.org.au/shyla-mills-steps-down-as-ceo-of-palliative-care-queensland/) - HCQ would like to share the news that Shyla Mills is stepping down as CEO of Palliative Care Queensland. She is relocating to Adelaide to be closer to family and to take on the role of CEO of Palliative Care South Australia. Many consumers and health staff on our network have worked with Shyla over
- [Community input in a genomic health implementation program: perspectives of a Community Advisory Group](https://www.hcq.org.au/community-input-in-a-genomic-health-implementation-program-perspectives-of-a-community-advisory-group/) - Congratulations to Queensland Genomics Community Advisory Group (CAG) on the publication of their article in Frontiers in Genetics online journal. The article was co-authored by members of the Queensland Genomics Consumer Advisory group (the organisation Queensland Genomics has now wound down), including Dr Erin Evans, HCQ’s Board Chair and the Chair of Queensland Genomics CAG,
- [A framework to help consumers and staff work together in healthcare quality improvement takes another step forward!](https://www.hcq.org.au/a-framework-to-help-consumers-and-staff-work-together-in-healthcare-quality-improvement-takes-another-step-forward/) - At the end of 2021, a small research team including two consumers (Elizabeth Miller and Bernadette Tanner), a PhD candidate, Ruth Cox, and her supervisors, Professor Matthew Molineux and Associate Professor Melissa Kendall from Griffith Uni and QEII Hospital shared their Capability Framework for Successful Partnerships in Healthcare Quality Improvement and promised to update readers
- [Consumers tour Seqwater Advanced Water Treatment Plant](https://www.hcq.org.au/consumers-tour-seqwater-advanced-water-treatment-plant/) - In late August 2022, consumer representatives and HCQ network members, Anh Tho Tien and Rajini Eschwarachar Shankar joined our new Project Support Coordinator, Declan Winterton at Seqwater’s Luggage Point Advanced Water Treatment Plant for a tour of its recycled water facility. The tour is a follow-up to the work HCQ undertook for Seqwater in 2021
- [Aboriginal and Torres Strait Islander health consumers inform their HHS Health Equity Strategies](https://www.hcq.org.au/aboriginal-and-torres-strait-islander-health-consumers-inform-their-hhs-health-equity-strategies/) - Health Consumers Queensland is undertaking a project on behalf of the Queensland Health Aboriginal and Torres Strait Islander Health Division supporting consultation with community for participating Hospitals and Health Services. To date, Aboriginal and Torres Strait Islander health consumers have hosted yarning circles with their community members in Townsville, Mackay, Metro South, West Moreton, Gold
- [Celebrating consumer appointments between January and July 2022](https://www.hcq.org.au/celebrating-consumer-appointments-between-january-and-july-2022/) - Congratulations to all the consumers and carers from HCQ's network who have been appointed to consumer partnership roles on long-term, system-wide committees, focus groups or working groups as well as other activities with Queensland Health and other health organisations. Between January and July this year we received a record number of expressions of interest –
- [](https://www.hcq.org.au/28925-2/) - Radical thinking by consumers and clinicians leads to innovative solutions Radical thinking has led to innovative solutions and recommendations for the delivery of high quality and safe health care, following Queensland Clinical Senate’s* latest meeting series Reimagining healthcare: for the next phase and beyond which was held between March and June 2022. Twelve consumers worked
- [Watch Reimagining Healthcare for Young People Webinar](https://www.hcq.org.au/reimagining-healthcare-for-young-people/) - A diverse group of young health consumers came together on the 23 June 2022 to lead a discussion on what "Reimagining healthcare for young people" looks like, what matters to young people and what barriers need to be removed to get there. If you are a young person or from a health service or health
- [FEDERAL ELECTION 2022: Putting the care back into healthcare](https://www.hcq.org.au/putting-the-care-back-into-healthcare/) - Joint letter from Queensland-based consumer, community and clinician groups In a powerful demonstration of consumer-led partnerships, and a first in Queensland, 13 organisations have come together to write a joint letter to all political parties and candidates contesting the 2022 Federal election. The issues raised in the letter are concerns shared by health stakeholders across
- [Issues Paper: Making sense of Omicron](https://www.hcq.org.au/issues-paper-making-sense-of-omicron/) - Key topics in this issue: System capacity is a concern for many consumers, with ramping, backlog of delayed treatments and screening, and underutilization of the surge workforce COVID Information is still challenging, although improved Consumer and clinicians are often not finding the information they need. Complacency: There is a perception that the public consider Omicron
- [Issues paper: We are still feeling lost and we still have questions.](https://www.hcq.org.au/issues-paper-we-are-still-feeling-lost-and-we-still-have-questions/) - What consumers told us during the week ending 25 February 2022. This week, we were all reminded by a long-standing consumer, that we are lucky in Queensland. He asked us where else in the country are consumers at the table, asking questions, being heard, and getting the chance to help work with staff to improve
- [Improving health outcomes and experiences for people living in rural and remote Queensland](https://www.hcq.org.au/improving-health-outcomes-and-experiences-for-people-living-in-rural-and-remote-queensland/) - Queensland Health has released two new strategies to improve health outcomes and experiences for people living in rural and remote Queensland: the Rural and Remote Health and Wellbeing Strategy 2022-27 and the Digital Strategy for Rural and Remote Health. The Rural and Remote Health and Wellbeing Strategy 2022-2027 was developed as a result of engagement
- [Issues Paper: We are not just statistics. We are people.](https://www.hcq.org.au/issues-paper-we-are-not-just-statistics-we-are-people/) - Key topics in this Issues Paper: People with disability and other ‘at risk’ people are feeling a sense of abandonment and disregard for their lives. Consumers are concerned about how backlogs and waiting lists are being managed Telehealth and virtual care have huge potential but is it always safe, consultative and high quality? Consumers have
- ["Working together for the best care possible" - What health consumers and carers are saying on Friday 4 February 2022](https://www.hcq.org.au/working-together-for-the-best-care-possible-what-health-consumers-and-carers-are-saying-on-friday-4-february-2022/) - During a conversation with Torres Strait Islander Elders this week, one of the Elders asked: “Are we doing the best we can?” HCQ asks each of us to consider that question. Are we working together with the right people, inside and outside our organisations/networks, to do the best we can? Key issues for health consumers
- [Issues Paper: Get Back to Basics](https://www.hcq.org.au/issues-paper-get-back-to-basics/) - As the first month of 2022 draws to a close, Health Consumers Queensland continues to listen to health consumer and carers across the state of their experience of accessing, getting and receiving healthcare and information. This week the key themes that have emerged from health consumers include significant concerns for people’s safety and wellbeing in
- ["There is no time" - What consumers have told us this week (17-21 January 2022)](https://www.hcq.org.au/out-of-time-what-consumers-are-saying-today/) - From a system that doesn't support people with any vulnerabilities, including those with a disability, to a growing sense that we've run out of time, both consumers and health staff want a plan forward rather than crisis management. The key themes you raised during HCQ's Thursday evening online Coffee & Connect session and other online
- [What‘s the information you need right now? What consumers are saying today?](https://www.hcq.org.au/what-consumers-need-to-know-18jan2022/) - Health consumers and carers identify key issues and give suggestions of key actions. Issues include: Consumers online today were very worried. They feel like there is no plan. They are very worried that people are going to die unnecessarily because there is no plan. Current consumer experiences shared today include being unable to get food
- [How are you going living with COVID - Tell us what is happening?](https://www.hcq.org.au/how-are-you-going-living-with-covid/) - Health Consumes Queensland wants to know how you are going living with COVID. If you have stories or information you wish to share, please use this form. We have created it so that you can share things with us at a time that is convenient for you. Information you share with us will be gathered anonymously
- [Urgent Consumer Issues](https://www.hcq.org.au/urgent-consumer-issues/) - Queensland’s border opening just prior to Christmas, coupled with the dramatic rise in cases from the highly infectious Omicron variant and recent adoption of national policy shifts has meant Queensland’s pandemic preparedness has been deeply tested. An exhausted health workforce and Queenslanders have faced the challenges of the last three weeks with agility, resilience and
- [Do Queenslanders Feel COVID-ready?](https://www.hcq.org.au/do-queenslanders-feel-covid-ready/) - With our state border due to open on 17 December, Health Consumers Queensland hosted 3 webcasts. Our aim was to increase the COVID-readiness of Queensland health consumers and carers. We did this by providing a forum for information-sharing by clinical experts and leaders from Queensland Health. What we heard was that Queenslanders feel uncertainty and want to: Hear from their local health
- [COVID Preparation Webcast 3: Preparing Rural and Remote Communities](https://www.hcq.org.au/covid-preparation-webcast-3-preparing-rural-and-remote-communities/) - Throughout the pandemic we have been hearing the concerns of consumers and health staff in rural and remote areas about how a COVID outbreak could affect their communities and families.  There are large sections of Queensland where they have been fortunate not to have a single case of COVID. But what does this mean
- [COVID Preparation Webcast 2: Dr Krispin Hajkowicz and Tommy Hajkowicz](https://www.hcq.org.au/covid-preparation-webcast-2-dr-krispin-hajkowicz-and-tommy-hajkowicz/) - Challenges and Lessons of COVID from a Unique Perspective Dr Krispin Hajkowicz understands COVID-19 as few Queenslanders can. As one of Australia’s leading infectious diseases doctors in Australia, in 2020 he found himself at the epicentre of Queensland’s coronavirus outbreak, overseeing care for COVID positive patients at one of Queensland’s biggest hospitals. The fear of
- [eNews December 2021](https://www.hcq.org.au/enews-december-2021/) - A holiday message to our wonderful health consumers, carers and health staff across Queensland If we have learnt anything during the COVID-19 pandemic, it is that we don’t know exactly what the future may hold. Regardless of what unfolds, what we can and have been doing, is working to ensure the health system and consumers
- [HCQ's eNews November 2021](https://www.hcq.org.au/hcqs-enews-november-2021/) - Welcome to our latest eNews and a particularly warm welcome to everyone who has joined Health Consumers Queensland’s state-wide network since July. In the midst of busy preparations for the border opening in December 2021, which will lead to community spread of the Delta variant in Queensland, this eNews offers us all a welcome pause. It’s
- [Clinical Excellence Showcase 2021: Maintaining healthcare delivery during the pandemic](https://www.hcq.org.au/clinical-excellence-showcase-2021-maintaining-healthcare-delivery-during-the-pandemic/) - It was great to be back at Clinical Excellence Showcase in October and meet up with consumers and health staff face-to-face and online to celebrate what has been achieved in health care during this time. Clinical Excellence Showcase is described as a “one-stop shop for clinician improvements, shining a light on innovative models and projects
- [The Voluntary Assisted Dying Act 2021](https://www.hcq.org.au/the-voluntary-assisted-dying-act-2021/) - The Voluntary Assisted Dying Act 2021 was passed on 16 September 2021 and allows for voluntary assisted dying to be available on 1 January 2023, providing dignity, choice and compassion for those at the end of their life. HCQ made a number of submissions on the Bill and gave evidence at the public hearing in
- [Advancing Kidney Care 2026 (AKC2026) recognises Martin Chambers’ contribution ](https://www.hcq.org.au/advancing-kidney-care-2026-akc2026-recognises-martin-chambers-contribution/) - Martin Chambers is a well-known member of HCQ’s network and currently sits on the Health Consumers Collaborative of Queensland. He has also been the Advancing Kidney Care 2026 (AKC2026) Collaborative’s consumer representative since its inception in late 2018. In their September 2021 Communique, the AKC2026 Collaborative recognised and thanked him for his exceptional contribution to
- [To isolate or not to isolate? How a lockdown in Brisbane affected a couple from Cairns ](https://www.hcq.org.au/to-isolate-or-not-to-isolate-how-a-lockdown-in-brisbane-affected-a-couple-from-cairns/) - Within days of the lockdown in South East Queensland in July 2021 following the first outbreak of the Delta variant, Cairns and Yarrabah also went into lockdown. Having just hosted a Consumer Conversation to hear from consumers across the State during the lockdown in the south-eastern corner, HCQ reached out to consumers and carers from
- [Responding to Delta: Chance to change how care is delivered IF WE GET THIS RIGHT NOW](https://www.hcq.org.au/responding-to-delta-chance-to-change-how-care-is-delivered-if-we-get-this-right-now/) - Queensland’s COVID-19 pandemic response has exposed the existing disparities in access to healthcare. Just as the state’s vaccination response has needed to focus on our more vulnerable citizens, so too has our health system long needed a reset based on equity and value. The safety and wellbeing of health consumers relies on a Queensland Health
- [How are the latest COVID-19 outbreaks in Queensland affecting you?](https://www.hcq.org.au/how-are-the-latest-covid-19-outbreaks-in-queensland-affecting-you/) - Friday, 6 August 2021 10.00-11.15am via Zoom Health Consumers Queensland invites regular users of the health system from right across the State to talk about how the latest COVID-19 outbreaks are affecting you and your health. By sharing your experiences and solutions, we can identify the key issues and help shape the health system’s response. Register
- [August 2021: Lockdown in South East Queensland](https://www.hcq.org.au/august-2021-lockdown-in-south-east-queensland/) - Faced with an outbreak of the Delta variant and a swift lockdown in South East Queensland, HCQ asked consumers around the State: How are the latest COVID-19 outbreaks affecting you and your health? Read the situation report >
- [HCQ TV re-energises consumers, carers and health staff](https://www.hcq.org.au/hcq-tv-re-energises-consumers-carers-and-health-staff/) - Thank you to everyone who tuned in to our inaugural webcast series: Sharing Power: Co-design with consumers for impact and equity during 25 May – 3 June. Our Annual Forums are renowned for bringing together expertise across consumer partnerships. Whilst we could not meet face-to-face this year, we were delighted to still be able to
- [A seat at the decision-making table](https://www.hcq.org.au/a-seat-at-the-decision-making-table/) - As the State faces an uncertain economic future with the pandemic draining the public purse, a looming recession and a significant burden of chronic disease and health inequity, key decisions about funding, resourcing and service priorities are only going to get tougher. However, currently, consumers do not have a seat at the table to help
- [HCQ COVID-19 update: August 2021](https://www.hcq.org.au/august-lockdown-in-seq/) - With parts of Queensland in lockdown against the Delta variant for the first time, a public health system under extreme pressure and an acceleration in the vaccine rollout, HCQ has focused on listening to consumers and carers and staff. We moved mindfully and acted swiftly and strategically to maximise the impact of our small team
- [Celebrating the power of consumer engagement](https://www.hcq.org.au/celebrating-the-power-of-consumer-engagement/) - "You gave us young people a voice and made a commitment to amplify and sustain it. As young people, we’re endeavouring to help support and improve our healthcare community. Many of us in that room have an unspoken bond and common experience, it’s that passion that motivates us to stay involved and help create something
- [The Voluntary Assisted Dying Bill](https://www.hcq.org.au/the-voluntary-assisted-dying-bill/) - On Tuesday 25 May 2021, the Hon Annastacia Palaszczuk MP, Premier and Minister for Trade, introduced the Voluntary Assisted Dying Bill 2021.The Bill is part of a long and considered process to weigh up whether Queenslanders who are dying should have a choice over the time and circumstances of their death. Health Consumers Queensland has
- [Supporting consumers to make better informed decisions about their health care](https://www.hcq.org.au/supporting-consumers-to-make-better-informed-decisions-about-their-health-care/) - Making decisions about health care is a daunting prospect for many. But this is set to become easier now that Queensland Health has adopted a set of communications principles which will underpin a new approach to support value based health care and consumer decision-making. These principles are the key outcome of the Helping Consumers with
- [Mid-project update](https://www.hcq.org.au/mid-project-update/) - We are halfway through the Amplifying Aboriginal and Torres Strait Islander voices project and we are excited to share a mid-project update with our key stakeholders! See the update to find links to Q&A forums, and overview of Yarning Circles and more Read the update >
- [Here’s to Leonie – our youth engagement superstar!](https://www.hcq.org.au/heres-to-leonie-our-youth-engagement-superstar/) - Three cheers for our Engagement Adviser, Leonie Sanderson, whose time with HCQ came to an end in June. Leonie joined us in 2016 for a five year journey as the dedicated bridge and builder of trust between families and the government to support the implementation of the recommendations from the Barrett Centre Inquiry. With over
- [Young consumers present to Queensland Health’s Senior Leadership Forum](https://www.hcq.org.au/young-consumers-present-to-queensland-healths-senior-leadership-forum/) - HCQ’s Youth Reference Group (YRG) have set a new bar for engagement after their presentation to Queensland Health’s Senior Leadership Forum (SLF) which is chaired by Dr John Wakefield, Director General, received broad support from Chief Executives and Deputy Director-Generals right across the system. Anja, one of the YRG members explains: “Breanna, Lachlan and I
- [High benefit care at end of life](https://www.hcq.org.au/high-benefit-care-at-end-of-life/) - 131 consumers and carers from 13 different towns and cities across Queensland have recently participated in 19 Kitchen Table Discussions to talk about what high benefit care at end of life means to them. Health Consumers Queensland was contracted by Clinical Excellence Queensland (CEQ) to undertake statewide consultation with Queenslanders about their experience with care
- [Noel Muller](https://www.hcq.org.au/noel-muller/) - Many of you knew Noel as a fellow member of HCQ’s consumer network and we are sad to share the news that he passed away on 20 April 2021. Noel was an active, dedicated and inclusive health consumer representative who made a valuable contribution to improving our public health care system whilst championing other health
- [New Inform my Care website enables consumers to compare health services in a Queensland first](https://www.hcq.org.au/new-inform-my-care-website-enables-consumers-to-compare-health-services-in-a-queensland-first/) - Health Consumers Queensland is delighted to announce the launch of the Inform My Care website We are proud that this shift towards greater transparency has happened in Queensland, with Queenslanders, for Queenslanders. Queenslanders are the first and only people in Australia who can now compare services available at both public and private health facilities and
- [Hearing prisoners’ perspectives on their health care](https://www.hcq.org.au/hearing-prisoners-perspectives-on-their-health-care/) - In 2018, Health Consumers Queensland was engaged by Queensland Health to provide a consumer perspective on the provision of health services in prisons. In 2021, the Queensland Health Office for Prisoner Health and Wellbeing engaged HCQ again to revisit the same seven correctional centres to hear from prisoners in secure, mainstream and protection to learn
- [Youth Health Forum May 2021](https://www.hcq.org.au/youth-health-forum-may-2021/) - The Youth Health Forum discussed the actions required to put the framework into action and pathways to creating a broader network for young health consumers in Queensland. Two key activities included further feedback on the draft actions and the exploration of networks using art.
- [The COVID-19 vaccine rollout - What's working and what could be better](https://www.hcq.org.au/the-covid-19-vaccine-rollout-whats-working-and-what-could-be-better/) - Last week, Queensland Health gave a record 80,000 doses of the COVID-19 vaccine. This issues paper shares consumers’ most recent experiences of the rollout up until 22 June 2021 and includes your reactions to ATAGI’s latest revised recommendations for the Astra Zeneca vaccine. It also presents your ideas and suggestions about what needs to improve
- [HCQ TV - it's a wrap!](https://www.hcq.org.au/hcq-tv-its-a-wrap/) - Eighteen panellists, four episodes, four topics, one focus: working together to make healthcare the best it can be. Thank you to everyone (610 views so far) who tuned in to our inaugural webcast series: Sharing Power: Co-design with consumers for impact and equity during 25 May – 3 June. Our Annual Forums are renowned for
- [HCQ's Youth Forum on Friday 14 May 2021 - a day of celebrations, commitments and opportunities](https://www.hcq.org.au/hcqs-youth-forum-on-friday-14-may-2021-a-day-of-celebrations-commitments-and-opportunities/) - It was wonderful to (finally) hold our long awaited and eagerly anticipated Youth Health Forum face to face in Brisbane last Friday and actually meet many of the dedicated and inspirational young people on our Youth Reference Group in person. In the presence of a variety of amazing stakeholders (some online) including other young health
- [The COVID-19 vaccine roll out in Queensland: Are you still on board or now feeling de-railed?](https://www.hcq.org.au/the-covid-19-vaccine-roll-out-in-queensland-are-you-still-on-board-or-are-you-now-feeling-de-railed/) - Exploring the impact of the slow progress of the vaccine roll-out program across our states and territories and the decision to suspend the distribution of the Astra Zeneca vaccine for under 50s, on health consumers and carers across the State. There is an urgent need for health professionals known to and trusted by their high
- [Second vaccine Q&A forum for First Nations consumers](https://www.hcq.org.au/second-vaccine-qa-forum-for-first-nations-consumers/) - Over 60 Aboriginal and Torres Strait Islander people from across Queensland attended our second Q&A session on COVID-19 vaccinations. Health Consumers Queensland hosted a panel of Aboriginal and Torres Strait Islander health leaders to answer questions from the community. 79 people registered and close to 100 attended (some joined in pairs or groups). People registered
- [Magic bullet or bitter pill: What the COVID vaccine means vulnerable people](https://www.hcq.org.au/25596-2/) - Many consumers are living with chronic or multiple conditions which mean they are in category 1B, which is rolling out now. For this reason they experience a real sense of urgency for them to get the information they need about the vaccine: is it safe for them (and their specific circumstances), how and who can
- [Vaccine Q&A for First Nations Consumers](https://www.hcq.org.au/first-online-qa-for-first-nations-consumers/) - Online Q & A with Chief Health Officer and Chief Aboriginal and Torres Strait Islander Health Officer 3 March 2021 Almost 100 people joined Health Consumers Queensland's Q&A Forum for First Nations consumers, carers and health workers on the COVID-19 vaccine roll-out. Queensland's Chief Health Officer, Dr Jeannette Young, and Queensland's Chief Aboriginal and Torres
- [Your questions and concerns about the COVID-19 vaccine roll-out in Queensland](https://www.hcq.org.au/update-your-questions-and-concerns-about-the-covid-19-vaccine-roll-out-in-queensland/) - In the past 4 weeks, Health Consumers Queensland has hosted two Q&A Forums about the COVID-19 vaccine roll out in Queensland: The first enabled consumers from across our network to put their questions to Queensland’s Chief Health Officer (CHO), Dr Jeannette Young. The second was specifically for Aboriginal and Torres Strait Islander health consumers who
- [The COVID-19 vaccine roll-out in Queensland: What would build your confidence?](https://www.hcq.org.au/the-covid-19-vaccine-roll-out-in-queensland-enabling-queensland-healths-communications-and-engagement-to-hit-the-mark/) - Amidst intense media coverage and the release of limited information by the Commonwealth and State Governments, our first Consumer Conversation of 2021 focused on hearing what consumers are looking for from Queensland Health’s engagement and communications to underpin informed decision-making and instill public confidence in the plans to roll out the COVID-19 vaccination. Prior to
- [What does safety in healthcare mean to you?](https://www.hcq.org.au/what-does-safety-in-healthcare-mean-to-you/) - Safety is at the very foundation of healthcare, but how often do we think about what safe care looks and feels like to us? How often do we consider what the healthcare system does to keep us safe? Have you ever felt uncomfortable or unsafe when receiving healthcare? Do you feel you can speak up
- [A holiday message to our wonderful health consumers, carers and health staff across Queensland](https://www.hcq.org.au/a-holiday-message-to-our-wonderful-health-consumers-carers-and-health-staff-across-queensland/) - Finally, we are at the end of this never-ending year. As news started to filter through at this same time last year of a concerning new virus, few of us could have foreseen that COVID-19 would go on to wreak havoc and heartbreak across the globe on such a massive scale. We know that in
- [Going the extra mile in 2020](https://www.hcq.org.au/going-the-extra-mile-in-2020/) - From a sombre starting point at the onset of lockdown when the Health Consumers Queensland team were faced with the prospect of COVID-19 significantly impacting the work of the many wonderful health consumers on our network as well as our engagement partners at Queensland Health, we are instead ending the year able to celebrate extraordinary
- [eAlert: Looking back and looking forward with consumers from our COVID-19 Community of Interest](https://www.hcq.org.au/looking-back-and-looking-forward-with-consumers-from-our-covid-19-community-of-interest-2/) - 2020 will go down as the year when consumers in Queensland stood shoulder to shoulder with their public health system thanks to the efforts of so many committed and passionate consumers and dedicated consumer champions within Queensland Health. So please forgive us if we shed quite a few happy tears during our final Consumer Conversation
- [Hospital in the Home Consumer Consultation Report](https://www.hcq.org.au/hospital-in-the-home-consumer-consultation-report/) - Clinical Excellence Queensland (CEQ) performs a stewardship role in relation to Queensland public Hospital in the Home (HITH) services. In recent years, while CEQ has collaborated with HITH services statewide to optimise the uptake of service delivery in Queensland, robust consumer engagement regarding HITH has not occurred. In November 2020, Health Consumers Queensland undertook consultation
- [2020: the year when consumers in Queensland stood shoulder to shoulder with their public health system](https://www.hcq.org.au/looking-back-and-looking-forward-with-consumers-from-our-covid-19-community-of-interest/) - 2020 will go down as the year when consumers in Queensland stood shoulder to shoulder with their public health system thanks to the efforts of so many committed and passionate consumers and dedicated consumer champions within Queensland Health. So please forgive us if we shed quite a few happy tears during our final Consumer Conversation
- [Consumer article: Consumer co-researchers making a difference: and a call to action for occupational therapists](https://www.hcq.org.au/8132-2/) - New findings following a study on consumer involvement in occupational therapy health-related research have revealed that comprehensive consumer-researcher partnerships may not be common-place in occupational therapy research in Australia. The research team from Griffith University, QE11 and PA Hospitals included three academic researchers and two consumer co-researchers. One of the consumers, Elizabeth Miller, is a
- [eAlert: Why Queensland's consumer partnerships during COVID-19 are standing out](https://www.hcq.org.au/ealert-why-queenslands-consumer-partnerships-during-covid-19-are-standing-out/) - The Consumers Health Forum of Australia has recognised Queensland's lead on consumer engagement and influence in the health system's COVID-19 response after publishing a leading article by Melissa Fox, CEO of Health Consumers Queensland in their latest eJournal. In the article, Melissa shares the exceptional outcomes of the partnerships between consumers and the health system
- [eAlert: Watershed commitment for consumer engagement in deciding funding priorities](https://www.hcq.org.au/watershed-commitment-for-consumer-engagement-in-deciding-funding-priorities/) - At this week’s Consumer Conversation on how consumers can have a seat at the decision-making table to influence funding priorities, 27 consumers welcomed a commitment from Nick Steele, the Deputy Director General of the Healthcare Purchasing and System Performance Division at Queensland Health which manages a $16bn budget, to approach the Leadership Board about involving
- [eAlert: Consumer priorities and solutions for the health system over the next four years](https://www.hcq.org.au/ealert-consumer-priorities-and-solutions-for-the-health-system-over-the-next-four-years/) - Following the re-election of the Labor State Government on Saturday, 31 October 2020, Health Consumers Queensland was encouraged to see 20 consumers from our Community of Interest (and welcome new faces) at our Consumer Conversation this week to set out your priorities and solutions for the public health system during the next four years. A
- [Please complete Health Consumers Queensland’s Annual Survey](https://www.hcq.org.au/please-complete-health-consumers-queenslands-annual-survey/) - Health Consumers Queensland’s Annual Survey for 2019-2020 is now available for all health consumers and carers and health staff on our state-wide network to complete. Your responses will enable Health Consumers Queensland to continue to improve and develop our services and advocacy to ensure that consumer partnerships are a powerful, meaningful and integral part of
- [eAlert: What do consumers need to feel safe in our public health system?](https://www.hcq.org.au/what-do-consumers-need-to-feel-safe-in-our-public-health-system/) - Thank you to the many consumers and carers, and Dr Jillann Farmer, the Deputy Director-General of Clinical Excellence Queensland who contributed to such a powerful and open Consumer Conversation about feeling safe in our public health system this week. We heard loud and clear how much safety matters to all of us who access health
- [Are culturally and linguistically diverse consumers having their needs met during COVID-19?](https://www.hcq.org.au/are-culturally-and-linguistically-diverse-consumers-having-their-needs-met-during-covid-19/) - Health Consumers Queensland facilitated a conversation between culturally and linguistically diverse (CALD) and non-CALD consumers*, NGOs representing the interests of CALD consumers and staff from Queensland Health’s Disability and Multicultural Health Unit who have been leading engagement with CALD communities on the health response to the pandemic, the Social Policy Department, the Deputy Director-General of
- [Groundbreaking appointment of consumer representatives to Queensland Health Tier 2 Committees](https://www.hcq.org.au/groundbreaking-appointment-of-consumer-representatives-to-queensland-health-tier-2-committees/) - Health Consumers Queensland is delighted to announce that, for the first time in our public health system’s history, consumers are sitting across almost all the key governance committees in the Department of Health (known as Tier 2 System Advisory Committees). Eight out of the nine committees have representation from consumers, clinicians and First Nations people as
- [eAlert: Culturally and linguistically diverse consumers, are you having your needs met during COVID-19?](https://www.hcq.org.au/ealert-culturally-and-linguistically-diverse-consumers-are-you-having-your-needs-met-during-covid-19/) - Welcome back to everyone after the September school holiday break. We hope many of you feel refreshed and revitalized as we head towards the end of this long year. We kicked off our return to ‘’business as unusual’’ this week by hosting an important conversation with more than 40 people: Culturally and linguistically diverse (CALD)
- [eAlert: An inclusive Qld, Treating people who test positive to COVID, and more](https://www.hcq.org.au/ealert-an-inclusive-qld-treating-people-who-test-positive-to-covid-and-more/) - An inclusive Queensland matters for all Queenslanders Health Consumers Queensland was one of eight state-wide organisations who co-hosted the Make Disability Count 2020 State Election Virtual Forum last Thursday, 8 October. Over 200 people registered to attend and five political parties joined us to answer questions that are important to people with disability, their families
- [Health Consumers Queensland's Issues Papers ease the burden for consumers](https://www.hcq.org.au/health-consumers-queenslands-issues-papers-ease-the-burden-for-consumers/) - Jessica Bean is an experienced health consumer and a member of both our state-wide network and COVID-19 Community of Interest group. Last week we heard her share her thoughts during a focus group with Health and Wellbeing Queensland on the best ways to engage with consumers and she spoke about the importance of our Issues
- [Face masks: What more do consumers need to know](https://www.hcq.org.au/face-masks-what-more-do-consumers-need-to-know/) - Recently the Chief Health Officer confirmed that Queenslanders should wear face masks when we can’t socially distance. However, wearing face masks continues to be a topic of discussion and confusion amongst consumers. Eleven consumers from Health Consumers Queensland’s COVID-19 Community of Interest joined Jordan Medlock from the Strategic Communications Branch’s Project Team to explore the
- [A COVID-19 vaccine: What would help you decide?](https://www.hcq.org.au/a-covid-19-vaccine-what-would-help-you-decide/) - A vaccine for COVID-19 remains keenly anticipated by many Australians as a way of releasing us from ongoing restrictions and protecting us from infection outbreaks. According to peer-reviewed research published in the Centers for Disease Control and Prevention journal, a vaccination rate of 80% is needed to ensure herd immunity to COVID-19. A motivated population
- [Consumer engagement in Victoria and NSW during COVID-19: Lessons learned](https://www.hcq.org.au/consumer-engagement-in-victoria-and-nsw-during-covid-19-lessons-learned/) - Here in Queensland, Health Consumers Queensland is uniquely positioned to amplify the consumer voice. We are fortunate to work with a Government, health department and health services that welcome consumer engagement and values the consumer voice. Importantly, this commitment is matched by action, not just lip service, with consumer/HCQ participation facilitated at almost every level
- [eAlert: Communicating effectively with residents and families](https://www.hcq.org.au/ealert-communicating-effectively-with-residents-and-families/) - Following the lockdown of residential aged care facilities across South Brisbane and in the Moreton Bay region last week, Health Consumers Queensland and a consortium of six NGOs (including COTA Queensland, Queenslanders with Disability Network, ADA Australia, Palliative Care Queensland and CarersQLD) co-designed a single checklist and provided a series of resources to enable residential
- [eAlert: A marathon not a sprint](https://www.hcq.org.au/ealert-a-marathon-not-a-sprint/) - Do you remember back in April, when Annastacia Palaszczuk was telling Queenslanders that containing COVID-19 was going to be “a marathon, not a sprint”? Fast forward to the last few weeks in August, we are watching what is unfolding in Victoria and New South Wales, continuing to have concerning cases appear in Queensland and coming
- [A COVID-19 vaccine: Health consumers’ views](https://www.hcq.org.au/a-covid-19-vaccine-health-consumers-views/) - Although a vaccine for COVID-19 is not yet available, it’s high on the news agenda this week and keenly anticipated. According to peer-reviewed research published in the Centers for Disease Control and Prevention journal, we need up to 80% vaccination to ensure herd immunity. Yet the results of an Australian study in April showed that 14% of Australian adults would reject or were unsure about
- [Consumer engagement in Victoria and NSW: Lessons learned during COVID-19](https://www.hcq.org.au/consumer-engagement-in-victoria-and-nsw-lessons-learned-during-covid-19/) - Here in Queensland, Health Consumers Queensland is uniquely positioned to amplify the consumer voice. We are fortunate to work with a Government, health department and health services that welcome consumer engagement and values the consumer voice. Importantly, this commitment is matched by action, not just lip service, with consumer/HCQ participation facilitated at almost every level
- [Encouraging COVID-19 testing throughout Queensland](https://www.hcq.org.au/encouraging-covid-19-testing-throughout-queensland/) - Testing remains one of Queensland’s best defences against a sustained outbreak of COVID19. A Consumer Conversation on Tuesday 28 July 2020 focused on the top barriers to testing, how the process can be made easier and what the key messages are that would motivate people to get a COVID-19 test. Fear, uncertainty, confusion, mis-interpretation
- [eAlert: Addressing the barriers to COVID-19 testing](https://www.hcq.org.au/ealert-addressing-the-barriers-to-covid-19-testing/) - Queensland’s best defences against a sustained outbreak of COVID-19 via community transmission are quarantine, border controls, testing and contact tracing. Ahead of reports of new cases of COVID-19 in Brisbane this week, 21 consumers had already joined forces with Department and health staff, Queenslanders with Disability Network and Palliative Care Queensland at a Consumer Conversation
- [eAlert - Looking Back: How effective was Queensland's COVID-19 response?](https://www.hcq.org.au/ealert-9-july-2020/) - As we mentioned in last week's eAlert, in the most recent Consumer Conversation we asked consumers for their reaction to the COVID-19 response from Queensland Health, and from us, Health Consumers Queensland. We were very pleased to hear that consumers were satisfied with Queensland Health’s response. Particularly compared to other states, consumers felt that Queensland
- [eAlert: Consumer Conversations are back!](https://www.hcq.org.au/ealert-consumer-conversations-are-back/) - Consumer Conversations are back and they’re better than ever! Consumer Conversations have made a welcome return this week and it was wonderful to see you all again on Zoom on Tuesday. For this series, we have brought together our experienced and emerging consumer groups so the COVID-19 Community of Interest has joined up with the
- [eAlert: New grant funding underpins our consumer-focused COVID initiatives](https://www.hcq.org.au/ealert-new-grant-funding-underpins-our-consumer-focused-covid-initiatives/) - New grant funding underpins our consumer-focused COVID-19 initiatives​ Health Consumers Queensland has been successful in securing grant funding from Queensland Health to support our continued COVID-19 service provision. As one of more than 130 community-based health service groups across Queensland sharing in more than $30 million, the grant will help Health Consumers Queensland to continue
- [Consumer experiences of health services as COVID-19 restrictions ease](https://www.hcq.org.au/consumer-experiences-of-health-services-as-covid-19-restrictions-ease/) - In late April 2020, Health Consumers Queensland asked consumers about their experiences of healthcare during the very first easing of the COVID-19 lockdown. Procedures that had been delayed or cancelled were restarting, but consumers shared that they were unsure about accessing care safely. Many reported feeling uncertain and confused about when, if and how they
- [Snapshot of Qld's COVID Response](https://www.hcq.org.au/6892-2/) - By acting swiftly at the onset of COVID-19, Health Consumers Queensland was able to pivot our work to support consumers and the health system to collaborate on solutions to challenges not seen before. This early action has played a key role in ensuring a consumer-centred public health system response to COVID-19. Through our work, Queensland
- [Looking Back: How effective has the Queensland COVID-19 response been?](https://www.hcq.org.au/looking-back-how-effective-has-the-queensland-covid-19-response-been/) - We asked consumers for their reaction to the COVID-19 response from Queensland Health, and from us, Health Consumers Queensland. We were very pleased to hear that consumers were impressed with Queensland Health's response. Particularly compared to other states, consumers felt that Queensland Health has done very well to involve consumers to such a high degree,
- [Over 80 consumers partner with clinicians and other stakeholders to develop a Framework for Ethical Decision-Making](https://www.hcq.org.au/over-80-consumers-partner-with-clinicians-and-other-stakeholders-to-develop-a-framework-for-ethical-decision-making/) - In March this year with the onset of COVID-19, the Queensland Clinical Senate and Queensland Clinical Networks, along with ethicists and other health professionals, began work on developing a framework that would advise care decisions if we were in pandemic and hospital resources and intensive care beds were impacted. In the early stages of the
- [Consumer Conversations are impetus for major new national research study](https://www.hcq.org.au/consumer-conversations-are-impetus-for-major-new-national-research-study/) - Health Consumers Queensland is partnering with Griffith University in a new national consumer-led research study looking at people’s attitudes and resulting behaviours to the government’s containment measures imposed from the onset of the COVID-19 pandemic in Australia. Take part in the survey now. Dr Joan Carlini, who is leading the study, is a Lecturer in
- [COVID-19 Community of Interest](https://www.hcq.org.au/covid-19-community-of-interest/) - If you would like to be a part of a statewide group of consumers who are interested in being involved on COVID-19 responses, please register your details via the link below. Sign Up >
- [What does the easing of restrictions around elective surgery now mean for consumers?​](https://www.hcq.org.au/enabling-vital-partnerships-to-ensure-the-covid-19-health-response-meets-the-needs-of-all-queenslanders/) - This week we asked members of our COVID-19 Community of Interest: What matters to you when balancing the fear of being infected with the benefits of receiving ongoing care for your health condition? What barriers do we need to overcome in order to confidently shift our approach to utilize this capacity in the health system
- [Consumer themes through COVID-19](https://www.hcq.org.au/consumer-themes-through-covid-19/) - Health Consumers Queensland has been facilitating Consumer Conversations since 25 March to hear directly from consumers during COVID-19. Since then we have held 26 sessions with more than 500 consumers. The early conversations were during a lot of uncertainty as public health restrictions were being imposed and we simply asked “what is working, what isn’t
- [A mental health care system for everyone](https://www.hcq.org.au/a-mental-health-care-system-for-everyone/) - COVID-19 has shone a spotlight on mental health service provision in Queensland like never before, as people grapple with prolonged social isolation, fear and uncertainty, unemployment, restricted access to health care, home-schooling, withdrawal of support and services, and many reporting feeling forgotten by the government and its pandemic responses. Currently Queensland Health provides mostly acute
- [A mental health system for everyone: Integrated, strong and tailored to our individual needs and circumstances](https://www.hcq.org.au/a-mental-health-system-for-everyone-integrated-strong-and-tailored-to-our-individual-needs-and-circumstances/) - COVID-19 has shone a spotlight on mental health service provision in Queensland like never before, as people grapple with prolonged social isolation, fear and uncertainty, unemployment, restricted access to health care, home-schooling, withdrawal of support and services, with many reporting feeling forgotten by the government and its pandemic responses. Currently Queensland Health provides mostly acute
- [COVID-19 Testing: Straightforward, or difficult to access?](https://www.hcq.org.au/covid-19-testing-straightforward-or-difficult-to-access/) - The message from Queensland Health is that we need more people tested for COVID-19, but consumer continue to be unclear about eligibility for testing, what testing entails, and what measures need to be taken either side of having a test. Many are reluctant to seek out testing if they are only showing mild symptoms, with
- [Qld Health funding priorities 2020/2021](https://www.hcq.org.au/qld-health-funding-priorities-2020-2021/) - While talking about funding priorities for the next financial year, it was clear that health consumers have an appetite for major changes in health. Consumers have suggested major reforms to long-held ways of providing health care. Identified reforms are: to the way patients are categorized for care re-imagining HHS borders funding healthcare collaborating with consumers
- [Harnessing the benefits of telehealth and virtual care](https://www.hcq.org.au/harnessing-the-benefits-of-telehealth-and-virtual-care/) - 5 June 2020 Rapid expansion of telehealth and virtual care has emerged as one of the positive outcomes from COVID-19. Consumers shared key insights including: Everybody is doing it differently. Let’s make it simpler, easier and less complicated for all consumers and health care providers to use telehealth. Let’s ensure there is public awareness and
- [Priority Queensland populations – consumers and carers at risk of being left behind](https://www.hcq.org.au/priority-queensland-populations-consumers-and-carers-at-risk-of-being-left-behind/) - 19 May Consumers identified health consumers and carers at risk of being left behind during COVID-19. This helped form their views on who should be included in priority Queensland populations and what healthcare should look like for them. Consumers also saw the value of focusing on the commonalities between these groups as their challenges may
- [Being safe and feeling safe when receiving healthcare](https://www.hcq.org.au/being-safe-and-feeling-safe-when-receiving-healthcare/) - From what consumers shared, a picture emerged of mixed messaging, inconsistent application of protective and safety measures, and varying levels of confidence in the health system’s ability to keep patients safe from potential infection. Some people feel frightened, vulnerable and forgotten. Read the Issues Paper >
- [Positives and innovations consumers want to keep after COVID-19](https://www.hcq.org.au/positives-and-innovations-consumers-want-to-keep-after-covid-19/) - Consumers outlined the positives and innovations they would like maintained during COVID-19 and beyond including improved consumer engagement, the collaborative, timely and effective decision-making at both the system level and at point-of-care, telehealth and virtual care, and that mental health is given equal weight alongside physical health. Read the Issues Paper >
- [Re-balancing the health system: Consumer perspectives](https://www.hcq.org.au/rebalancing-the-system/) - When contemplating re-balancing the health system by bringing some elective surgeries back on-line, consumers identified key conditions that must be met in order them to feel safe when receiving their needed healthcare including: Prioritising care for vulnerable consumers first Addressing gaps in communication Tailored conversations versus blanket-wide policies Clear and early conversations about what postoperative
- [Delaying Healthcare Due to COVID-19](https://www.hcq.org.au/delaying-healthcare-due-to-covid-19/) - Consumers told us they were delaying their regular healthcare due to COVID-19. There was uncertainty about what healthcare was still available and what wasn’t, and concerns about how all of this is being communicated. Read the Issues Paper >
- [Helping the health system navigate towards the ‘new normal’](https://www.hcq.org.au/helping-the-health-system-navigate-towards-the-new-normal/) - A consumer recently described the challenge facing Queensland Health as it pivoted to face a pandemic on a scale not previously experienced during the past 100 years, as like expecting “a massive ship to turn on a dime.” Indeed, at Health Consumers Queensland we have never seen the health system work this hard and this
- [Consumers and clinicians share a healthy appetite for major change](https://www.hcq.org.au/consumers-and-clinicians-share-a-healthy-appetite-for-major-change/) - This week we hosted two Consumer Conversations to seek the consumer view of what Queensland Health’s Funding Priorities should be for 2020/2021. In all, 42 consumers were involved from our our COVID-19 Community of Interest Group, members of the Health Consumers Collaborative of Queensland and our own Consumer Advisory Group (CAG) as well as HHS
- [As Queensland looks forward, who is being left behind?](https://www.hcq.org.au/as-queensland-looks-forward-who-is-being-left-behind/) - At the Queensland Clinical Senate meeting on Monday, clinicians and consumers from across the state examined the innovations and improved models of care which have come out of the response to COVID-19, and made recommendations about what should be kept and developed beyond this pandemic. As the public health system starts to look forward, Health
- [Consumers: How to use Zoom and ensure your voice is heard during COVID-19](https://www.hcq.org.au/consumers-how-to-use-zoom-and-ensure-your-voice-is-heard-during-covid-19/) - We are working to ensure that the consumer voice remains at the heart of the COVID-19 health response. One of the most effective ways to share your views right now is via online video conferencing platforms like Zoom. We would like to help you build your skills to use Zoom with confidence so that you
- [Consumers continue to be part of important decision-making](https://www.hcq.org.au/consumers-continue-to-be-part-of-important-decision-making/) - Health Consumers Queensland is working hard to make sure health consumers continue to be part of important decision-making – even during a global pandemic We are doing this by attending daily or weekly meetings on: Clinical matters Mental health Disability health Community health Stakeholder networks Communications Maternity and with other NGOs. We also connected with
- [Queensland Health staff: How to get rapid consumer consultation on your COVID-19 work](https://www.hcq.org.au/5833-2/) - Health Consumers Queensland has been having regular video-based Consumer Conversations about the Queensland public health system’s response to COVID-19 with groups of health consumers and carers across the state.\We invite Queensland Health staff to use these established mechanisms to consult consumers and carers on your work. During COVID-19, we understand that work happens quickly. These
- [Lifting the Line](https://www.hcq.org.au/lifting-the-line/) - Planning and decision-making around the public health system response to COVID-19 is urgent and must factor in an ever-changing landscape. Quality consultation with consumers is in high demand and often takes place with less than 24 hours turn-around. These challenges for Health Consumers Queensland and Queensland Health mean we need to work closely together to
- [Are you delaying healthcare due to COVID-19?](https://www.hcq.org.au/are-you-delaying-healthcare-due-to-covid-19/) - The news that we have flattened the curve in Queensland and are not experiencing the anticipated spike in infections and rise in hospital and ICU admissions, is welcome indeed. However, consumers and carers are now facing a further healthcare challenge: grappling with the impact of the lockdown on their ongoing healthcare needs. Queensland Health is
- [A Change for the Better?](https://www.hcq.org.au/a-change-for-the-better/) - The way we receive and experience health care has changed so quickly during the past few months. As with any situation, both challenges and opportunities have come from living through a global pandemic. While the negatives are easy to identify, we have also seen Queensland Health: ​ Involve consumers in new and innovative ways ​
- [Does health care feel safe right now?](https://www.hcq.org.au/does-health-care-feel-safe-right-now/) - Queensland Health has just released two new videos and key messaging, which consumers and the team here recently reviewed, to reassure the public that hospitals are open and ready to provide safe and essential care. Their release comes after staff raised concerns about patients not attending scheduled appointments or going to hospital when they are
- [NEW Health Consumers Queensland consumer decision-making guide and FAQs: Is the COVIDSafe app right for you and your family?](https://www.hcq.org.au/new-health-consumers-queensland-consumer-decision-making-guide-and-faqs-is-the-covidsafe-app-right-for-you-and-your-family/) - Uncertain about downloading the new national COVIDSafe app? Health Consumers Queensland’s new COVIDSafe app decision-making guide sets out the benefits, risks and alternatives. You can read this information online on the Decision-making Guide page.* You can also download our FAQs about using COVIDSafe. The COVID-19 Community of Interest have rapidly provided their views on the app and the
- [e-Alert to focus on powerful partnerships which inform and shape the COVID-19 response](https://www.hcq.org.au/e-alert-to-focus-on-powerful-partnerships-which-inform-and-shape-the-covid-19-response/) - We know that many of you are at the heart of COVID-19 in Queensland, either as consumers and carers, loving family members, or as staff in the health system. Our thoughts are with you all and we hope that working together on this will help to ease the burden. Health Consumers Queensland is now focusing its
- [COVID-19 - Initial Response](https://www.hcq.org.au/covid-19/) - A pandemic is an unprecedented event for our State. An enormous amount of work is currently being led by the Chief Health Officer Jeanette Young and undertaken by people across many organisations and areas of Government as the pattern and spread of COVID-19 changes daily. It is undoubtedly a challenging time for all of us.
- [enews - July 2019](https://www.hcq.org.au/enews-july-2019/) - IN THIS ISSUE: From the CEO Annual Forum 2020 Annual Forum photos available now West Moreton Training Introducing our Health Consumer Advisory Group Statewide talks about end-of-life matters and regional palliative care wraps up Youth mental health update DoH training dates Read eNews >
- [enews - June 2019](https://www.hcq.org.au/enews-june-2019/) - In this issue: From the Chair Annual Forum 2019 Community-based training PTSS Update What matters to you in relation to ageing, end-of-life care and dying Expanding Quality and Safety reporting kitchen table discussions update Department of Health training Read eNews >
- [enews - may 2019](https://www.hcq.org.au/enews-may-2019/) - In this issue: From the CEO An invitation to talk about what matters to you in relation to ageing, end-of-life and dying Project Update Health Consumers Queensland's 'What matters to you' focus group sessions 2019 Annual Forum Queensland Clinical Senate Forum Department of Health Training Dates Read eNews >
- [Update June 2017](https://www.hcq.org.au/update-june-2017/) - June 2017 Twelve Youth Mental Health Forums were held across the state, with representatives from Health Consumers Qld, Queensland Health and the Department of Education presenting on the Barrett Commission of Inquiry Implementation Project. You can stay up to date with the outcomes from the forums at the Queensland Health website www.health.qld.gov.au/improvement/youthmentalhealth The final Implementation
- [eNews - March 2019](https://www.hcq.org.au/enews-march-2019/) - In this issue: From the Chair 2019 Annual Forum Update Community Assistance Available HCQ showcases consumer engagement at recent CheckUp Forum Aspiring Women's Leadership Summit Talking about what matters to you in relation to ageing, end-of-life and dying Patient-Centred Care Training for Offender Health Staff Department of Health Training Dates Partnering with Consumers Training -
- [eNews - February 2019](https://www.hcq.org.au/enews-february-2019/) - In this issue: From the Chair 2019 Annual Forum - we're going to Cairns! 2019 Annual Forum Registration and Travel Support Become a presenter at this year's forum HHS Engagement Map Offender Health Services Review Office Launch Party Mental Health Organisation Update Department of Health Training Schedule Date Claimer: Graduate Certificate in Consumer and Community
- [Speakers and Events Sneak Peek](https://www.hcq.org.au/speakers-and-events-sneak-peek/) - We're working hard to lock in speakers and events so that you know what you can look forward to seeing at the 2019 Annual Forum. Health Consumers Queensland Consumer Training One of the most popular events at last year's forum, in 2019 we're giving consumers and carers another chance to take part in our
- [UNFINISHED BUSINESS – A NATIONAL FORUM ON THE IMPACT OF MESH IMPLANTS](https://www.hcq.org.au/unfinished-business-a-national-forum-on-the-impact-of-mesh-implants/) - Health Consumers Queensland continues to support consumer co-design in the development of a statewide, multidisciplinary service for mesh affected Queensland women. If you haven’t already, please sign up to Queensland Health’s email contact list, to be advised on how to access the clinic when it opens: https://www.health.qld.gov.au/clinical-practice/guidelines-procedures/patient-safety/transvaginal-mesh/support-treatment-pelvic-mesh In addition to this work, we are co-hosting
- [eNews - November 2018](https://www.hcq.org.au/enews-november-2018/) - In this issue: From the Chair Health Consumers Queensland news - Free consumer training opportunity at Logan Central Library Consumer support in the far far north 10th birthday celebrations and launch of new Strategic Direction Staff Shout-out Health Consumers Queensland in Darling Downs West Moreton Hospital and Health Service Staff Forum Queensland Health Consumers Collaborative
- [BARRETT ADOLESCENT CENTRE COMMISSION OF INQUIRY CONSUMER AND CARER ENGAGEMENT FINAL REPORT](https://www.hcq.org.au/barrett-adolescent-centre-commission-of-inquiry-consumer-and-carer-engagement-final-report/) - WE ASKED, YOU SAID, WE DID: MOVING FORWARD TOGETHER August 2017 The final Steering Committee meeting held on 19 July marked the end of this stage of the implementation of the Barrett Commission of Inquiry Recommendations. Health Consumers Queensland has also provided a final written report as well as a short video final report.
- [eNews - December 2018](https://www.hcq.org.au/enews-december-2018/) - In this issue: From the CEO From the Chair Consumers lead consultation at the kitchen table Annual Forum...2019! Staff Shout-out Staff and consumer training - Central West Department of Health training dates Construction of a co-designed adolescent mental health centre Youth Peer Work under spotlight Want to help guide our work? Christmas closer Your input
- [New Statewide Pelvic Mesh Service](https://www.hcq.org.au/new-statewide-pelvic-mesh-service/) - Health Consumers Queensland has been honoured to support the codesign and Ministerial announcement today of the location of the new statewide Queensland Pelvic Mesh Service based out of the Gold Coast, to open in the first half of 2019. See below for a statement from our CEO Melissa Fox. Today is a momentous and emotional
- [eNews - May 2018](https://www.hcq.org.au/enews-may-2018/) - In this issue: Conflict of Interest Workshop Graduate Certificate wrap-up Clinical Excellence Showcase Staff and consumer training Consumer networking sessions 2018 Annual Forum: The Evolution of Engagement Opt-out dates announced for My Health Record ADA Australia launches new toolkit: My Rights Qld LCCH Patient and Family Travel Project Read eNews >
- [eNews - September 2018](https://www.hcq.org.au/enews-september-2018/) - In this issue: From the CEO 2018 Annual Forum: The Evolution of Engagement Inaugural Consumer Awards A consumer's perspective of the forum Other Health Consumers Queensland news... Hearing the voice of all consumers HCQ Department of Health staff training workshops Read eNews >
- [MEDIA RELEASE - GOVERNMENT RESPONSE TO SENATE MESH INQUIRY](https://www.hcq.org.au/4434-2/) - 10 October 2018 Sorry is a Good First Step Peak consumer health groups around Australia have welcomed Health Minister Greg Hunt’s apology to women whose lives have been severely impacted by trans vaginal mesh implants. “We congratulate the Minister for recognising that these women have waited too long for validation from a system that treated
- [Open letter to the Australian Commission on Safety and Quality in Health Care](https://www.hcq.org.au/open-letter-to-the-australian-commission-on-safety-and-quality-in-health-care/) - This letter has been submitted to the Australian Commission on Safety and Quality in Health Care by each state’s Pelvic Mesh Support Groups and the Health Consumer organisations in each State and Territory across Australia, asking the Commission to comprehensively address the recommendations tabled in the Senate Report (see below post). Excerpt: This letter is
- [eNews - February 2017](https://www.hcq.org.au/enews-february-2017/) - In this issue: Partnering with Consumers 2017 Annual Forum update 2015-16 Annual Report Consumer Networking Sessions Consumer Training How do you make your ward the most popular in the hospital? Asking the right healthcare questions ...and more. Partnering with Consumers Mark Tucker-Evans Every day thousands of Queenslanders touch the health system in one way or
- [eNews - March 2017](https://www.hcq.org.au/enews-march-2017/) - In this issue: From the Chair From the CEO 2017 Annual Forum Update Consumer and Community Engagement Framework Launch Free to good home Consumer Networking Training and Webinars Healthy Cover Checklist and Survey Metro North Health Forum 2017 - Evolution or Revolution: A journey to better health NDIS: Roma and Surrounds Participant, Family and Community
- [enews - June 2017](https://www.hcq.org.au/enews-june-2017/) - In this issue: From the Chair 2017 Annual Forum Highlights - Townsville What Have We Been Up To? Welcome Reema Change to the way your GP can view your public hospital information Seeking Feedback Going to the doctor? Don't draw a blank at your next visit Have Your Say: Nurse to Patient Ratios Survey
- [enews - September 2017](https://www.hcq.org.au/enews-september-2017/) - In this issue: Growing Deadly Families Forum Webinar Survey: Tell us what you want Ask the Experts webcast: Prostate Cancer - What you need to know What is Stepped Care? Health Minister hears consumer case for health reform ....and much, much more.
- [enews - October 2017](https://www.hcq.org.au/enews-october-2017/) - In this issue: Have your say: value-based healthcare for Queensland Public Consultation to develop My Health Record secondary use of data framework now open Have your say: Healthy Kids, Healthy Futures National Carers Week: Carers Count Access to healthcare: a fundamental human right CHF seeks views on new strategic plan 2017 QCYCN Forum Culture
- [eNews - November 2017](https://www.hcq.org.au/enews-november-2017/) - In this issue: From the CEO Health Consumers Queensland news - what have we been up to? Consumer Networking Update 2018 Annual Forum: The evolution of engagement Sector News Women to benefit from first national treatment standard for heavy periods Free online library for mental health practitioners Secondary use of My Health Record data -
- [enews - march 2018](https://www.hcq.org.au/enews-march-2018/) - In this issue: From the CEO 2018 Annual Forum: The Evolution of Engagement Consumer networking sessions Adolescent Extended Treatment Facility Submission to the Queensland Law Reform’s Review of termination of pregnancy laws Griffith University and Health Consumers Queensland Impact Evaluation Project Graduate Certificate in Consumer and Community Engagement - Brisbane Launch of new CALD resources
- [enews - April 2018](https://www.hcq.org.au/enews-april-2018/) - From the Chair From the CEO Celebrate wellbeing. Everybody wins. 2018 Annual Forum: our newest team member Griffith Unversity's Health Consumers Queensland Impact Evaluation Project Staff and consumer training update HCQ Department of Health staff training workshops Youth Mental Health update Pasifika Women's Alliance celebration ...and more Read eNews >
- [Senate report into transvaginal mesh released](https://www.hcq.org.au/senate-report-into-transvaginal-mesh-released/) - The Senate have released their report into transvaginal mesh. Joint State/Territory Peaks Media Release Vindication for mesh injured women: but suspend mesh until after audit results Australia’s state and territory based health consumer organisations have welcomed the recognition of the extent and impact of harm to women, and the recommendations contained in the report from
- [MEDIA STATEMENT: YOUNG PEOPLE'S VOICES THE KEY TO IMPROVING YOUTH MENTAL HEALTH SERVICES](https://www.hcq.org.au/media-statement-young-peoples-voices-the-key-to-improving-youth-mental-health-services/) - Young people's voices the key to improving youth mental health services: PDF Health Consumers Queensland is advocating for increased involvement of young people and their parents/carers to improve mental health services for children and adolescents across Queensland. “Sadly, there are too many stories like that of Murray Benton and his family who shared their situation
- [Mental Health NGO Quality Oversight Group](https://www.hcq.org.au/mental-health-ngo-quality-oversight-group-2/) - Expression of Interest - Carer representative for the Mental Health (MH) Non-Government Organisation (NGO) Quality Oversight Group arising from the Barrett Commission of Inquiry Recommendation 2. Closing date: Monday 15 January 2017 Queensland Health’s Community Services Funding Branch is seeking an additional carer representative for the Mental Health Non-Government Organisation Quality Oversight Group. About the
- [Health Consumers Queensland Annual Forum 2018: “The next generation of partnering”](https://www.hcq.org.au/health-consumers-queensland-annual-forum-2018-next-generation-partnering/) - Next year, Health Consumers Queensland’s Annual Forum will be held over two days Thursday 14 until Friday 15 June 2018 at the Royal International Convention Centre, Brisbane with the theme of “The next generation of partnering”. Health Consumers Queensland’s signature event will have an exciting new two-day format, featuring: Training workshops for health staff and
- [Pelvic Mesh Implants - Submissions and Support](https://www.hcq.org.au/pelvic-mesh-implants-submissions-support/) - Women who have had mesh surgically implanted to treat vaginal prolapse or urinary incontinence are invited to respond to this survey from Australia's state, territory and national peak consumer groups, including Health Consumers Queensland. Your experiences will be vital to inform a joint Senate submission being drafted by our organizations. (Note that mesh can also
- [Survey updates](https://www.hcq.org.au/survey-updates/) - Women who have had mesh surgically implanted to treat vaginal prolapse or urinary incontinence were invited to respond to a survey from Australia’s state, territory and national peak consumer groups, including Health Consumers Queensland. The experiences reported will be vital to inform a joint Senate submission being drafted by our organizations. (Note that mesh can
- [General information](https://www.hcq.org.au/general-information/) - Information sheet on transvaginal mesh Story from The Project on transvaginal mesh implants The Project’s page with further information, links & statements (please note that they currently have the incorrect address listed for the Qld complaints body, the correct address being http://www.oho.qld.gov.au/) Information from the Australian Commission on Safety and Quality in Healthcare The Australian
- [Support](https://www.hcq.org.au/support/) - If you are after information and support from women, please visit the Australian Pelvic Mesh Support Group.
- [Senate Inquiry](https://www.hcq.org.au/senate-inquiry/) - A Senate inquiry is being held in Australia on the number of women in Australia who have had transvaginal mesh implants and related matters. Women were invited to share their experiences via submissions. The submissions closed on 31 May 2017. Health Consumers Queensland is feeding into a joint submission from the state and territory peak
- [Adolescent Extended Treatment Facility and Expanded Youth Mental Health Program](https://www.hcq.org.au/adolescent-extended-treatment-facility-expanded-youth-mental-health-program-2/) - Closing date: midday Thursday 7 September 2017 The Department of Health is committed to ongoing engagement and participation of health consumers following the work done implementing the Government response to the Barrett Adolescent Centre Commission of Inquiry report. See the youth mental health website for further information: https://www.health.qld.gov.au/improvement/youthmentalhealth As part of the 2017-18 State Budget,Government
- [April - May 2017 Update](https://www.hcq.org.au/april-may-2017-update/) - April - May 2017 Youth Mental Health Forums are happening across Queensland and registrations are now open. For more information and to register, please go to the Queensland Health website At the forums you can: Be updated on the implementation of the Government response to the six recommendations made by the Barrett Adolescent Centre Commission of
- [January February 2017 Updates](https://www.hcq.org.au/january-february-2017-updates/) - February 2017 Last week the Consumer and Carer representatives on the Steering Committee gave a presentation about the stories of young consumers. From this presentation, we will develop a consumer and carer designed education and training package designed for the staff at the new facilities, as well as a range of other applications for mental health and
- [Renewal of the Queensland Mental Health, Drug and Alcohol Strategic Plan 2014-19](https://www.hcq.org.au/renewal-queensland-mental-health-drug-alcohol-strategic-plan-2014-19-2/) - Discussion paper feedback closes: 12 May 2017 Various forum dates The Queensland Mental health Commission is reviewing the Queensland Mental Health, Drug and Alcohol Strategic Plan 2014-2019 (the Strategic Plan). The Strategic Plan set a platform for change over three to five years to improve the mental health and wellbeing of Queenslanders. Much has been
- [Barrett Adolescent Centre Commission of Inquiry Recommendation 6 – Reference Group](https://www.hcq.org.au/barrett-adolescent-centre-commission-inquiry-recommendation-6-reference-group-2/) - CLOSED 8 FEBRUARY Queensland Health is seeking Expressions of Interest from Consumers and Carers to sit on a Reference Group focused on the Barrett Adolescent Centre Commission of Inquiry Recommendation 6. The Reference Group will be involved in the development of a revised collaborative practice framework to meet the needs of children and young people
- [How do you make your ward the most popular in the hospital?](https://www.hcq.org.au/make-ward-popular-hospital/) - How do you make your ward the most popular in the hospital? Getting to know the end user is a good start, according to Kelsie Dummett. Kelsie is one of the founding members of Mater Youth Consultancy, Mater Hospital’s initiative to design better services for patients making the transition from paediatric care to adult health
- [Barrett Implementation Project October and November updates](https://www.hcq.org.au/barrett-implementation-project-october-november-updates-2/) - November 2016 The Commonwealth Department of Health is conducting consultation on the Fifth National Mental Health Plan - click on the link for details www.health.gov.au/internet/main/publishing.nsf/Content/mental-fifth-national-mental-health-plan The first of the Infrastructure Co-Design workshops will commence 4 November. Consumers, carers and other members of the community will join with other key stakeholders as the architects consult on the
- [Barrett Implementation Project December Updates](https://www.hcq.org.au/barrett-implementation-project-october-november-updates/) - December 2016 EOI Alert – seeking representatives for Recommendation 2 Implementation oversight group. Please click link for details. www.hcq.org.au/consumer-representative-barrett-centre-recommendation-2-implementation-oversight-group/ Do you have a story to tell about your experience with youth mental health services? Our Consumer Reference Group has developed resources to help you share your experiences and to tell your story. If you’re a
- [December eNews](https://www.hcq.org.au/december-enews/) - In this issue From our Chair From our Chief Executive Officer In the Spotlight: Dean Johnson Consumer opportunities Speaker Bureaus And more....
- [Call for Abstracts NOW OPEN](https://www.hcq.org.au/call-abstracts-now-open/) - Health Consumers Queensland is pleased to announce the call for abstracts are now open for the 2017 Annual Forum! We invite presenters to submit abstracts for presentations focusing on the main theme: Power and Passion: Culture change though consumer engagement and partnerships. Call for Abstracts closes 10 January 2017. Full abstract guidelines and template can
- [November eNews](https://www.hcq.org.au/november-enews/) - In this issue: From the Chair From the General Manager Queensland Health Consumers Collaborative Case studies needed Out and About Barrett Adolescent Centre Commission of Inquiry Networking sessions Stakeholder priorities for research in health communication and participation Did you know? Introducing the Hip Fracture Care Clinical Care Standard Consumer Opportunities Care at End of Life
- [Happy Mental Health Week 2016!](https://www.hcq.org.au/happy-mental-health-week-2016/) - Our survey is live! Have your say on mental health services for young people with severe and complex mental health issues. Click on the link to go to the survey – https://www.surveymonkey.com/r/mentalhealthqld And here’s the accompanying media release with quotes from Heath Consumers Queensland General Manager, Melissa Fox. media-statement-barrett-survey-release-13-oct-2016
- [eNews September](https://www.hcq.org.au/enews-september/) - In this issue: Date claimer: Health Consumers Qld 2017 Annual Forum – 18 May in Townsville Message from the General Manager In the spotlight: Sharon Boyce, a tower of reason and strength Sunshine Coast Partners in Recovery consumer and carer groups October networking session: Very special guest, Carolyn Canfield Second annual survey: How can Health
- [eNews August](https://www.hcq.org.au/enews-august/) - In this issue: "My heart broke when I heard your story": The impact of consumer stories Organising a conference or forum? Consider how you can partner with consumers. Our networking sessions for health consumer advocates Children's Health Service service planning project Keeping up to date: services, papers, lectures, and support groups. Consumer opportunities Opportunities to
- [e-News July](https://www.hcq.org.au/e-news-july/) - In this issue: Health Consumers Queensland Framework Review Health Consumers Queensland 2016 Annual Forum website content now live! In The Spotlight: John Gagen, consumer member of the Queensland Health Consumer Collaborative. Opportunities: Calls for Expressions of Interest, Consultations, Conferences and more. Health Consumers Queensland in the media. And lastly... Congratulations, Good Reading, and an invitation.
- [e-News June](https://www.hcq.org.au/e-news-june/) - In this issue: Message from our Chair: Reviewing the annual forum In the Spotlight: Andrew Blythe, consumer member of the Queensland Health Consumer Collaborative Consumer Opportunities: Networking and training Consumer Vacancies Online Consultations Surveys And lastly .... Nurse-to-patient ratios, Federal Budget, and an invitation to share your success.
- [e-News April](https://www.hcq.org.au/enews-april/) - In this issue: Message from our Chair New partnerships, new leaders: Co-design transforming health services - at our annual forum Consumer profile: Hamza Vayani Board of director profiles Peer support for consumer representatives Training for consumers and health service staff Opportunities to have your say Public lecture: Identifying doctors at highest risk of claims and
- [e-News March 2016](https://www.hcq.org.au/e-news-march-2016-2/) - In this March 2016 issue: Message from the Board Chair of Health Consumers Queensland Do you partner with consumers in your role? Consumer profile: Doug Porter, "Making life easier" Funding for health innovations Disturbing disability facts Radio COTA
- [e-News February](https://www.hcq.org.au/e-news-february-2016/) - In this issue: Date Claimer 19 May 2016 - Health Consumers Queensland 2016 Annual Forum Upcoming Networking Session 23 February 2016- What you need to know about the NDIS Consumer Profile - Meet Helen Mees who is a member of the Queensland Health Consumers Collaborative Children's Health Queensland - Your Voice, Our Future - Consumer
- [e-News December](https://www.hcq.org.au/e-news-december/) - In this issue: Health Consumers Queensland 2015 in review: Chair, Mark Tucker-Evans What's on the horizon: General Manager, Melissa Fox Health Consumers Queensland Launch Training for health services – February is booked out Queensland Health Consumers Collaborative Profile on Mr Harry Pitt For your diary: Dates for networking sessions 2016 Consumer representative vacancies Opportunity for
- [Media Statement: Supporting Queensland consumers and health services to partner for better health outcomes](https://www.hcq.org.au/media-statement-supporting-queensland-consumers-and-health-services-to-partner-for-better-health-outcomes/) - Supporting Queensland consumers and health services to partner for better health outcomes:PDF A health system that places health consumers and carers at the heart of the system in a true partnership with those who provide the care is the driving force for Health Consumers Queensland and the Queensland Government. On Tuesday 24th November, Minister for
- [E-News November 2015](https://www.hcq.org.au/e-news-november-2015/) - In this issue: Queensland Health Consumers Collaborative expressions of interest closed Have your say: Three consultations now open New database: Updating your details News and resources for consumer representatives Come to our Open Day
- [e-News October 2015](https://www.hcq.org.au/e-news-october-2015/) - In this issue
- [Lady Cilento Children’s Hospital Review](https://www.health.qld.gov.au/publications/portal/lcch-commissioning-review/final-report-lcch-commissioning-review.pdf) - Final report of the operational and building commissioning of the Lady Cilento Children’s Hospital.
- [Media Statement: Medibank Private negotiations](https://www.hcq.org.au/media-statement-medibank-private-negotiations/) - Health Consumers Queensland General Manager, Melissa Fox has called for an end to the secret business surrounding the negotiations and agreement between Medibank Private and private hospitals. “Consumers welcome measures which aim to increase our safety and improve the quality of services we receive. But when Medibank Private’s exclusions first hit the press during their

## Pages

- [Home](https://www.hcq.org.au/) - Health Consumers Queensland is the peak organisation representing the interests of health consumers and carers in the state. Health Consumers Queensland is a not-for-profit organisation and a registered health promotion charity, and we believe in improving health outcomes for people in Queensland.
- [Request for Promotion](https://www.hcq.org.au/requestpromo/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.27.0″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Request Promotion in HCQ eAlert” _builder_version=”4.20.4″ _module_preset=”default” custom_button_one=”on” button_one_text_size=”16px” button_one_icon=”||divi||400″ custom_button_two=”on” button_two_text_size=”16px” button_two_icon=”||divi||400″ custom_padding=”20px||20px||false|false” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”5px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro Text” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]The Health Consumers Queensland eAlert is emailed to approximately 2000
- [Recruitment Process](https://www.hcq.org.au/recruit-process/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Recruiting Consumers: Recruitment Process” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Recuitment hub navigation” _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” background_image=”https://www.hcq.org.au/wp-content/uploads/2020/12/BGD2000green.png” parallax=”on” parallax_method=”off” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” bottom_divider_color=”#f1f2f2″ bottom_divider_height=”40px” bottom_divider_flip=”vertical” bottom_divider_arrangement=”above_content” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” link_option_url=”https://www.hcq.org.au/home/recruiting-consumers/” global_colors_info=”{}”][et_pb_text admin_label=”Planning” _builder_version=”4.16″ text_font=”Open Sans|700|||||||” text_text_color=”#ffffff”
- [Recruiting: How we can help](https://www.hcq.org.au/how-we-help/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Recruiting: How we can help” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Recuitment hub navigation” _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” background_image=”https://www.hcq.org.au/wp-content/uploads/2020/12/BGD2000green.png” parallax=”on” parallax_method=”off” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” bottom_divider_color=”#f1f2f2″ bottom_divider_height=”40px” bottom_divider_flip=”vertical” bottom_divider_arrangement=”above_content” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” link_option_url=”https://www.hcq.org.au/home/recruiting-consumers/” global_colors_info=”{}”][et_pb_text admin_label=”Planning” _builder_version=”4.16″ text_font=”Open Sans|700|||||||”
- [Position Statements](https://www.hcq.org.au/about-us/position-statements/) - [et_pb_section fb_built=”1″ admin_label=”Text” _builder_version=”4.27.7″ _module_preset=”default” background_color=”#9B0552″ locked=”off” collapsed=”on” global_colors_info=”{%22#22577a%22:%91%22background_color%22%93}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.16.1″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16.1″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_heading title=”HCQ Position Statements” _builder_version=”4.27.7″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||” title_text_color=”#FFFFFF” title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][/et_pb_heading][et_pb_text quote_border_color=”#FFFFFF” _builder_version=”4.24.3″ _module_preset=”0504de1e-f5ff-4281-ba60-cbbe4edf98bc” text_font=”IBM Plex Sans|IBM Plex Sans_weight|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.75em” link_font=”||||on||||” link_text_color=”#FFFFFF” quote_font=”IBM Plex Sans
- [Recruiting: Planning and preparation](https://www.hcq.org.au/recruiting-consumers/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Recruiting: Planning and preparation” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Recuitment hub navigation” _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” background_image=”https://www.hcq.org.au/wp-content/uploads/2020/12/BGD2000green.png” parallax=”on” parallax_method=”off” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” bottom_divider_color=”#f1f2f2″ bottom_divider_height=”40px” bottom_divider_flip=”vertical” bottom_divider_arrangement=”above_content” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” link_option_url=”https://www.hcq.org.au/home/recruiting-consumers/” global_colors_info=”{}”][et_pb_text admin_label=”Planning” _builder_version=”4.16″ text_font=”Open Sans|700|||||||” text_text_color=”#ffffff”
- [Consumer Opportunities](https://www.hcq.org.au/consumer-opportunities/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Consumer Opportunities” button_one_url=”https://www.facebook.com/healthconsumersqueensland/” button_two_url=”https://hcq.us11.list-manage.com/subscribe?u=0924173f228922846cbc0ee38&id=bafdb880f3″ _builder_version=”4.23.1″ _module_preset=”default” custom_button_one=”on” button_one_text_size=”16px” button_one_icon=”||divi||400″ custom_button_two=”on” button_two_text_size=”16px” button_two_icon=”||divi||400″ custom_padding=”20px||20px||false|false” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Health Consumers Queensland partners with many organisations to recruit consumers to be
- [Our Leadership](https://www.hcq.org.au/about-us/leadership/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Our Board” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_team_member name=”Ann Maree Liddy” position=”Board Chair” image_url=”https://www.hcq.org.au/wp-content/uploads/2021/09/Board_AnnMarie200.png” admin_label=”AL” _builder_version=”4.27.4″ header_font=”Montserrat|700|||||||” border_radii_image=”on|160px|160px|160px|160px” global_colors_info=”{}”]Ann Maree is currently Chief Executive Officer of CheckUP and has 17 years’ experience as a
- [Guides](https://www.hcq.org.au/guides/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Guides to Consumer Partnerships” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Page intro” _builder_version=”4.22.2″ _module_preset=”default” min_height=”0px” global_colors_info=”{}”]What, where, when, why….and how Whether you are just becoming involved in consumer partnerships or have
- [Training and Skills Building](https://www.hcq.org.au/skills-building/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Training and Skills Building” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||12px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro text” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]Health Consumers Queensland supports people from diverse communities, including past and current patients, family members and
- [Unhappy with your healthcare?](https://www.hcq.org.au/unhappy-with-your-healthcare/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Unhappy with your healthcare?” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px” custom_padding=”||64px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Making a complaint” _builder_version=”4.16″ _module_preset=”default”
- [Community-Led Discussions](https://www.hcq.org.au/community-led-discussions/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Community-Led Discussions” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”20px||20px||false|false” hover_enabled=”0″ saved_tabs=”all” global_colors_info=”{}” sticky_enabled=”0″][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]At Health Consumers
- [Annual Reports](https://www.hcq.org.au/about-us/annualreports/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Annual Reports” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.16″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image title_text=”COVER ANNUAL REPORT 2025″ admin_label=”Image” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” src=”https://www.hcq.org.au/wp-content/uploads/2025/12/COVER-ANNUAL-REPORT-2025-pdf.jpg” sticky_enabled=”0″][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”2024-25″ _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]2024-25
- [Training and Skills Building](https://www.hcq.org.au/skills-building-2/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Training and Skills Building” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||12px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro text” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]Health Consumers Queensland works alongside consumers and health staff to drive meaningful and respectful partnering to
- [Paying Consumers](https://www.hcq.org.au/paying-consumers/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Recruiting: Paying consumers” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Recuitment hub navigation” _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” background_image=”https://www.hcq.org.au/wp-content/uploads/2020/12/BGD2000green.png” parallax=”on” parallax_method=”off” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” bottom_divider_color=”#f1f2f2″ bottom_divider_height=”40px” bottom_divider_flip=”vertical” bottom_divider_arrangement=”above_content” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” link_option_url=”https://www.hcq.org.au/home/recruiting-consumers/” global_colors_info=”{}”][et_pb_text admin_label=”Planning” _builder_version=”4.16″ text_font=”Open Sans|700|||||||” text_text_color=”#ffffff” text_line_height=”1.2em”
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- [Privacy Copyright Disclaimer](https://www.hcq.org.au/legals/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Privacy” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding=”27px||21px|||”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}” custom_padding=”6px|||||”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Privacy text” _builder_version=”4.23.1″ global_colors_info=”{}”]Health Consumers Queensland is committed to providing quality services to consumers and this policy outlines our ongoing obligations to consumers in respect of
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- [Conversations Guidelines](https://www.hcq.org.au/conversations-guidelines/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_header title=”Consumer Conversations Guidelines” _builder_version=”4.16″ _module_preset=”default” custom_margin=”-3px|||||” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”30px||||false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Intro” _builder_version=”4.17.3″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Our Consumer Conversations have been one of the successes of our COVID-19
- [Youth Mental Health Reform](https://www.hcq.org.au/youthmentalhealth/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Youth Mental Health Reform: Jacaranda Place” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” hover_enabled=”0″ saved_tabs=”all” global_colors_info=”{}” sticky_enabled=”0″][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px” custom_padding=”||64px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” hover_enabled=”0″ collapsed=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default”
- [Online Training Etiquette](https://www.hcq.org.au/etiquette/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_module=”6309″][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.7″][et_pb_row _builder_version=”4.4.7″][et_pb_column type=”4_4″ _builder_version=”4.4.7″][et_pb_text admin_label=”Heading” _builder_version=”4.4.7″ saved_tabs=”all”]Online Training Etiquette[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.4.7″][et_pb_column type=”3_5″ _builder_version=”4.4.7″][et_pb_text _builder_version=”4.5.1″ hover_enabled=”0″]To ensure these training sessions run smoothly, we ask that all participants follow these guidelines. Keep your microphone on mute unless you are speaking Unmuted microphones cause din,
- [Transvaginal Mesh](https://www.hcq.org.au/transvaginal-mesh/)
- [Attending a Clinical Senate meeting](https://www.hcq.org.au/attend-qcs/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Attending a Qld Clinical Senate meeting” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.22.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Consumers attend each meeting of the Queensland Clinical Senate (the
- [Queensland Digital Health Consumer Charter](https://www.hcq.org.au/qdhcc/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Queensland Digital Health Consumer Charter” subhead=”Technology is rapidly changing the look and feel of healthcare so it is important that consumers are enabled to be involved in shaping the direction this takes. ” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px”
- [Consultancy services](https://www.hcq.org.au/consultancy/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Consultancy services” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”23px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”||21px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”-16px|||||” global_colors_info=”{}”]We can conduct effective consultation and
- [Further Reading](https://www.hcq.org.au/furtherreading/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Further Reading” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px” custom_padding=”||64px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Heading: Resources for Health Staff” _builder_version=”4.22.2″ _module_preset=”default”
- [Yarning Circles](https://www.hcq.org.au/yarningcircles/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.22.2″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Yarning Circles” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”About” _builder_version=”4.22.2″ _module_preset=”default” text_text_color=”#414042″ custom_margin=”25px||||false|false” global_colors_info=”{}”]HCQ Yarning Circles blend traditional
- [Latest Updates](https://www.hcq.org.au/updates/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”News, Updates and What’s On” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_4″ specialty_columns=”3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” background_color=”#efefef” custom_padding=”2%|2%|2%|2%|true|false” border_width_all=”1px” border_color_all=”#d1d1d1″ global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.10.7″ _module_preset=”default” global_colors_info=”{}”][et_pb_blog fullwidth=”on” posts_number=”1″ include_categories=”6,14,15,5,22,37,34,38,46″ show_thumbnail=”off” show_categories=”on” show_pagination=”off” admin_label=”Blog: Updates ” _builder_version=”4.22.2″
- [Young Health Consumers](https://www.hcq.org.au/youth/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Engaging with Young Health Consumers” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px” custom_padding=”||64px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Framework description” _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”25px||||false|false”
- [Evaluation](https://www.hcq.org.au/about-us/evaluation/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Evaluation” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Annual Survey 2021 ” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Annual Survey 2022-23 This year we were thrilled to receive our highest response ever, with 199
- [Collaborative](https://www.hcq.org.au/collaborative/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Health Consumers Collaborative of Queensland ” _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ min_height=”104px” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(0,0,0,0)” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro Text” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”]This strategic, high-level Collaborative is a joint initiative between Health Consumers Queensland and
- [First Nations](https://www.hcq.org.au/firstnations/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”First Nations Health Consumers” subhead=”Working with Aboriginal and Torres Strait Islander health consumers” _builder_version=”4.10.7″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.5.2″ _module_preset=”default” min_height=”382px” custom_padding=”||64px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.9.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.9.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Menu” _builder_version=”4.14.7″ _module_preset=”default” global_colors_info=”{}”] Final Report: Amplifying Aboriginal and Torres
- [Queensland Digital Health Consumer Charter Details](https://www.hcq.org.au/qdhcc-full/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”https://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Queensland Digital Health Consumer Charter” subhead=”Technology is rapidly changing the look and feel of healthcare so it is important that consumers are enabled to be involved in shaping the direction this takes. ” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px”
- [2022 Annual Forum Gallery](https://www.hcq.org.au/2022annualforum/gallery/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.18.1″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header _builder_version=”4.18.1″ _module_preset=”default” background_enable_color=”off” background_image=”https://www.hcq.org.au/wp-content/uploads/2022/10/web-banner-940×150-1.png” custom_padding=”20px||166px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.1″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.18.1″ _module_preset=”default” width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_gallery gallery_ids=”29181,29182,29183,29184,29185,29186,29187,29188,29189,29190,29191,29192,29193,29194,29195,29196,29197,29198,29199,29200,29201,29202,29203,29204,29205,29206,29207,29208,29209,29210,29211,29212,29213,29214,29215,29216,29217,29218,29219,29220,29221,29222,29223,29224,29225,29226,29227,29228,29229,29230,29231,29232,29233,29234,29235,29236,29237,29238,29239,29240,29241,29242,29243,29244,29245,29246,29247,29248,29249,29250,29251,29252,29253,29254,29255,29256,29257,29258,29259,29260,29261,29262,29263,29264,29265,29266,29267,29268,29269,29270,29271,29272,29273,29274,29275,29276,29277,29278,29279,29280,29281,29282,29283,29284,29285,29286,29287,29288,29289,29290,29291,29292,29293,29294,29295,29296,29297,29298,29299,29300,29301,29302,29303,29304,29305,29306,29307,29308,29309,29310,29311,29312,29313,29314,29315,29316,29317,29318,29319,29320,29321,29322,29323,29324,29325,29326,29327,29328,29329,29330,29331,29332,29333,29334,29335,29336,29337,29338,29339,29340,29341,29342,29343,29344,29345,29346″ posts_number=”140″ show_title_and_caption=”off” show_pagination=”off” zoom_icon_color=”#FFFFFF” hover_overlay_color=”rgba(65,64,66,0.66)” hover_icon=”P||divi||400″ _builder_version=”4.18.1″ _module_preset=”default” border_width_all=”1px” border_color_all=”#ffffff” global_colors_info=”{}”
- [Reimagining Healthcare for Young People - Webinar](https://www.hcq.org.au/youthwebinar/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”||-76px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://www.hcq.org.au/wp-content/uploads/2022/06/yOUTHweBINARwebBanner.jpg” alt=”Live youth webinar, Thursday 23 June 4pm to 5.30pm.” title_text=”yOUTHweBINARwebBanner” _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”-82px|-62px||-61px||” global_colors_info=”{}”][/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” custom_padding=”||0px|||”]Reimagining Healthcare for Young People webinar[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px” custom_padding=”20px||64px|||” global_colors_info=”{}”][et_pb_row
- [Webinar Guidelines](https://www.hcq.org.au/webinar-guidelines/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” admin_label=”HCQ coloured banner – don’t remove” _builder_version=”4.17.3″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Webinar Guidelines” admin_label=”Fullwidth Header – edit text, don’t remove” _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” min_height=”382px” custom_padding=”||64px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro text” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”]Participating in a webinar Webinars
- [Social Media Policy](https://www.hcq.org.au/social-media-policy/) - [et_pb_section fb_built=”1″ fullwidth=”on” theme_builder_area=”post_content” _builder_version=”4.13.1″ _module_preset=”default”][et_pb_fullwidth_header title=”Social Media Policy” _builder_version=”4.13.1″ _module_preset=”default” custom_padding=”20px||20px||false|false” hover_enabled=”0″ saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.13.1″ _module_preset=”default”][et_pb_row _builder_version=”4.13.1″ _module_preset=”default” column_structure=”3_5,2_5″ theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″][et_pb_column _builder_version=”4.13.1″ _module_preset=”default” type=”3_5″ theme_builder_area=”post_content”][et_pb_text _builder_version=”4.13.1″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″] Health Consumers Queensland respects everyone’s right to express their thoughts and opinions. Whilst we encourage constructive conversations on our
- [About Us](https://www.hcq.org.au/about-us/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”What do we do?” subhead=”Supporting Queensland consumers and health services to partner for better health outcomes.” _builder_version=”4.5.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.7″ custom_padding=”15px||6px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.4.7″ global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.4.7″ global_colors_info=”{}”][et_pb_text admin_label=”What we do Text” _builder_version=”4.10.7″ global_colors_info=”{}”]Our goal: Consumers and community partnering
- [Hospital and Health Services Consumer Engagement](https://www.hcq.org.au/hospital-and-health-services-consumer-engagement/)
- [Maintenance](https://www.hcq.org.au/maintenance/) - [et_pb_section fb_built=”1″ _builder_version=”4.4.7″][et_pb_row _builder_version=”4.4.7″][et_pb_column _builder_version=”4.4.7″ type=”4_4″][et_pb_text _builder_version=”4.4.7″ hover_enabled=”0″]Our website is undergoing maintenance today You can still access the following resources: Join COVID-19 community of interest Join our network Our latest eAlert Our Facebook page Consumer remuneration guidelines Guide for Consumers Partnering with Health Organisations Guide for Health Staff Partnering with Consumers Consumer and Community Engagement
- [Consumer Consultations](https://www.hcq.org.au/consumer-consultations/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true”][et_pb_fullwidth_image src=”http://www.hcq.org.au/wp-content/uploads/2020/05/BrandBar.gif” title_text=”BrandBar” _builder_version=”4.4.7″ custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true”][/et_pb_fullwidth_image][et_pb_fullwidth_header title=”Consumer Consultations” subhead=”Consumer views on current topics” _builder_version=”4.5.2″ _module_preset=”default” custom_padding=”20px||20px||false|false” saved_tabs=”all”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.5.2″ _module_preset=”default”][et_pb_row _builder_version=”4.5.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.5.2″ _module_preset=”default”][et_pb_blog include_categories=”31,15″ show_more=”on” _builder_version=”4.5.2″ _module_preset=”default” hover_enabled=”0″][/et_pb_blog][/et_pb_column][/et_pb_row][/et_pb_section]
- [Barrett Archive](https://www.hcq.org.au/youthmentalhealth/barrett-archive/)

## Categories

- [Uncategorized](https://www.hcq.org.au/category/uncategorized/)
- [News and media releases](https://www.hcq.org.au/category/news-and-media-releases/)
- [eNews](https://www.hcq.org.au/category/e-news/)
- [Vacancies](https://www.hcq.org.au/category/vacancies/)
- [eAlert](https://www.hcq.org.au/category/ealert/)
- [Issues Papers](https://www.hcq.org.au/category/issues-papers/)
- [COVID19](https://www.hcq.org.au/category/covid19/)
- [First Nations](https://www.hcq.org.au/category/first-nations/)
- [Young people](https://www.hcq.org.au/category/young-people/)
- [ConsumerConversations](https://www.hcq.org.au/category/consumerconversations/)
- [Training Events](https://www.hcq.org.au/category/training-events/)
- [Training for consumers](https://www.hcq.org.au/category/training-for-consumers/)

## Tags

- [Consumer training](https://www.hcq.org.au/tag/consumer-training/)
- [Intermediate](https://www.hcq.org.au/tag/intermediate/)
- [Beginner](https://www.hcq.org.au/tag/beginner/) - Introductory training for people with very limited experience or knowledge, if any
- [QH staff training](https://www.hcq.org.au/tag/qh-staff-training/)