COVID-19 has shone a spotlight on mental health service provision in Queensland like never before, as people grapple with prolonged social isolation, fear and uncertainty, unemployment, restricted access to health care, home-schooling, withdrawal of support and services, with many reporting feeling forgotten by the government and its pandemic responses.

Currently Queensland Health provides mostly acute mental health care services but some consumers consider the scale of the mental health crisis facing the public health system is “another pandemic in itself”.

Consumers told us that a prescriptive, inflexible and reactive approach to mental health care is not working – or helping. They want tailored, individualised care and communication and a system which prioritises and values preventative mental health care measures.

Ultimately, their vision is for a strong, integrated mental health system for everyone which is well-funded, resourced and staffed by skilled and well-trained professionals.

Read the Issues Paper on the Mental Health System >

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