Your Feedback

We value your feedback and use this to improve our services

Our feedback and complaints process

 

1. Feedback received

Once your feedback has been received in writing we will acknowledge it within 5 working days.

2. We contact you

We will contact you to agree on how long our response will take and how you would like to receive it

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3. Investigate

We will look into your feedback or complaint to find out more

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4. Response

We will then respond to you in the way both parties have agreed on

How do I give feedback or lodge a complaint?

email us at [email protected]

Write to: Feedback/Complaints, Health Consumers Queensland, GPO Box 1324, Brisbane Qld 4001