Guides and Frameworks

We have a range of publications to support partnerships with staff, consumers and young people, and in digital healthcare.

Recruiting consumers?

Once you are clear about the purpose of the activity you are recruiting for and the role any consumer representatives will play, you are ready to commence the consumer recruitment process

Join Our Network

Our shared focus is creating strong and sustainable consumer partnerships in Queensland. By joining you will become a part of a network of skilled, connected people working together to make the health system the best it can be.

Do You Get Our eAlert?

Our weekly eAlert is a great way to stay up to date with consumer opportunities and our training calendar. Join our network to be added to our mailing list.

Training for staff

Do you want to involve health consumers in your work? Not sure how to? Join us to learn everyday skills and strategies to create and support productive partnerships.

Consultancy services

We offer custom consulting services to give you useful insights into what consumers think and what they value most.

Consumer opportunities

The latest opportunities for consumer representatives from all across Queensland

Recruiting consumers

Everything you need to know, from first thoughts to supporting an ongoing partnership

Partnership Guides

Our publications to help you create strong healthy consumer partnerships

NGO and Private Sector

We work with NGOs and private health organisations, offering training, consultations, advice and consumer recruitment.

Training

Our training program supports healthy and robust partnerships between consumers and health organisation staff.

Our methods

How we use Kitchen Table Discussions, Yarning Circles, focus groups and co-design to consult with the broader community.

Join our network

Join up to stay in touch with the latest issues and opportunities

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Knowing the different levels of healthcare and where their funding comes from can help you understand how to influence each service. Broadly speaking, the Australian healthcare system can be split into 3 levels:

-Primary

-Secondary

-Tertiary

Primary healthcare: This is the day-to-day care given by a provider such as a GP, allied health service and community health. GPs are funded by the Federal Government through Medicare. 

Secondary healthcare: Often acute care, such as hospital. Patients can be referred to secondary care by a GP or come in through the Emergency Department. Public hospitals are funded by Queensland Health. Private hospitals will often be run by a committee and a board. 

Tertiary healthcare: Provided in a hospital but is specialist care in a facility with staff and equipment for advanced care. Some examples of tertiary facilities are Queensland Children’s Hospital or cardiac care at The Prince Charles Hospital. 

What examples of these levels of healthcare do you know? #healthliteracy #healthcaresystem

Knowing the different levels of healthcare and where their funding comes from can help you understand how to influence each service. Broadly speaking, the Australian healthcare system can be split into 3 levels:

-Primary-Secondary-TertiaryPrimary healthcare: This is the day-to-day care given by a provider such as a GP, allied health service and community health. GPs are funded by the Federal Government through Medicare. Secondary healthcare: Often acute care, such as hospital. Patients can be referred to secondary care by a GP or come in through the Emergency Department. Public hospitals are funded by Queensland Health. Private hospitals will often be run by a committee and a board. Tertiary healthcare: Provided in a hospital but is specialist care in a facility with staff and equipment for advanced care. Some examples of tertiary facilities are Queensland Children’s Hospital or cardiac care at The Prince Charles Hospital. What examples of these levels of healthcare do you know? #healthliteracy #healthcaresystem ... See MoreSee Less

2 hours ago
New faces and new consumer opportunities - https://mailchi.mp/hcq/ealert_11jan2024-4885539

New faces and new consumer opportunities - mailchi.mp/hcq/ealert_11jan2024-4885539 ... See MoreSee Less

5 days ago

Whether you are experienced in consumer partnerships or just beginning your journey, we are here to support consumers and health staff work together to build a stronger health system