Training and Skills Building

Health Consumers Queensland is proud to support health staff to genuinely and respectfully partner with consumers and carers. In turn, we support consumers and carers to become effective advocates on behalf of past, present and future health service users.

Our role in providing consumer training is to equip, empower and enable consumers to participate in a wide variety of consumer partnering opportunities. We also ensure consumers are informed and educated about their rights and responsibilities. Our training for health service staff supports their skills in understanding and implementing consumer engagement within their organisations.

Our training sessions are designed to be friendly, casual and supportive, helping participants to feel competent and confident to share ideas, thoughts and feedback.

Current Consumer Training

Current Staff Training

Engagement Snack Pack for Health Staff (online)

Introductory skills

Weekly sessions begin 29 April

  • 4 x 30 minute online sessions.
  • For staff just starting out or new to consumer partnerships.
  • Bite sized sessions to get you started. Conveniently delivered during lunch times.
  • You will need to register for each session separately.

Read more or register >


Read our Guides to Consumer Partnerships

There is no need to wait for training to begin developing your skills!

Health Consumers Queensland has produced three handy guides to consumer partnerships that will become your go-to resources for all things partnerships:

  • A Guide for Consumers Partnering with Health Organisations
  • A Guide for Health Organisation Staff Partnering with Consumers
  • Consumer and Community Engagement Framework