Training and Skills Building

Health Consumers Queensland is proud to support health staff to genuinely and respectfully partner with consumers and carers. In turn, we support consumers and carers to become effective advocates on behalf of past, present and future health service users.

Our role in providing consumer training is to equip, empower and enable consumers to participate in a wide variety of consumer partnering opportunities. We also ensure consumers are informed and educated about their rights and responsibilities. Our training for health service staff supports their skills in understanding and implementing consumer engagement within their organisations.

Our training sessions are designed to be friendly, casual and supportive, helping participants to feel competent and confident to share ideas, thoughts and feedback.

Who can join our training?

Training is free of charge for consumers and Queensland Health staff who are members of our network.

Join our network here >

Don’t work for Queensland Health but would like to do the training? Read more >

Great initiative – really excited to be able to join.

Qld Health staff member

Engagement Snack Pack

I thoroughly enjoyed the workshops, for many reasons. Reema is such a great facilitator, one who encourages interaction from all participants. I feel it was also an excellent opportunity to meet other consumer representatives, and to pool ideas. I always enjoy the learning of new information and strategies, and these workshops most certainly covered that aspect. Thank you!!

Consumer participant

Consumers Masterclass series

Really fabulous overview of what it means to be a consumer health rep and the possibilities for contributing. I’m really looking forward to the next session.

Consumer participant

Introduction to Consumer Partnerships

I found Reema very knowledgeable and am very impressed by her presentations […] Now need to put all the knowledge into practice, great to know there is so much support. Thank you!

Qld Health staff member

Fundamentals of Consumer Partnerships

Upcoming training

Our training program has finished for this quarter. Keep an eye on this page and our eAlerts for the next round of training for consumers and Queensland Health staff.

Read our Guides to Consumer Partnerships

There is no need to wait for training to begin developing your skills!

Health Consumers Queensland has produced three handy guides to consumer partnerships that will become your go-to resources for all things partnerships:

  • A Guide for Consumers Partnering with Health Organisations
  • A Guide for Health Organisation Staff Partnering with Consumers
  • Consumer and Community Engagement Framework