Training and Skills Building
Health Consumers Queensland is proud to support health staff to genuinely and respectfully partner with consumers and carers. In turn, we support consumers and carers to become effective advocates on behalf of past, present and future health service users.
Our role in providing consumer training is to equip, empower and enable consumers to participate in a wide variety of consumer partnering opportunities. We also ensure consumers are informed and educated about their rights and responsibilities. Our training for health service staff supports their skills in understanding and implementing consumer engagement within their organisations.
Our training sessions are designed to be friendly, casual and supportive, helping participants to feel competent and confident to share ideas, thoughts and feedback.
What do we offer?
We continually adapt and deliver our training programs in response to current needs and are currently refreshing our suite of offerings.
Foundations of Consumer Partnerships for Qld Health Staff
Who can join our training?
Training is free of charge for consumers and Queensland Health staff who are members of our network.
Don’t work for Queensland Health but would like to do the training? Read more >
Current training
New training package for Qld Health staff now accepting registrations
Two dates available: 10am 23 April or 10am 14 May 2024
The Health Consumers Queensland team are pleased to invite staff of Queensland Health to our newly revitalised training program, the Foundations of Consumer Partnerships.
Staff can build a solid understanding of the basic elements of consumer partnerships in this signature program. Open to Queensland Health staff regardless of experience in consumer partnerships, the Foundations of Consumer Partnerships aims to give an understanding of the why and how of developing productive and respectful partnerships with consumers.
The Foundations of Consumer Partnerships covers the theory and background of partnering with consumers, investigating the ideas that underpin this essential way of working.
The webinar was brilliantly run. Thank you HCQ.
Really fabulous overview of what it means to be a consumer health rep and the possibilities for contributing. I’m really looking forward to the next session.
It was an excellent session which felt very agile to the size of the group. The lived experience of [the consumer presenter] was also excellent and quite eye-opening to better highlight the inequalities, lack of health literacy and challenges.
Absolutely amazing! Working together and hearing different perspectives was great.
Great job. Really lovely safe way of learning about consumer engagement.
Really fabulous overview of what it means to be a consumer health rep and the possibilities for contributing. I’m really looking forward to the next session.