Annual Reports

Annual Report 21-22 cover

2021-22 Annual Report

Welcome to Health Consumers Queensland’s 2021-22 Annual Report.

In a year that saw Queensland’s borders opening and widespread community transmission of COVID-19 across the state for the first time, our latest annual report describes how we paved the way for consumers and health staff to continue listening and partnering together – in record numbers – to both manage the impact of the pandemic and improve person-centred care.

Many structural and leadership changes have taken place across our health care system this year. We’re also delighted to introduce our new strategic direction and report on how consumers, clinicians and health organisations are re-imagining future care.

View the 2021-22 Annual Report >


2020-21 Annual Report

We are delighted to share Health Consumers Queensland’s Annual Report for 2020-2021 with you all.

Our report describes the depth and breadth of our activities and impact throughout this extraordinary year. It is also a testament to the power and potential of genuine partnership and the vision and commitment of so many consumers and carers, health staff and NGOs to sustain the health consumer voice at the centre of Queensland’s COVID-19 response and regular healthcare.

View the 2020-21 Annual Report >


2019-20 Annual Report

Early 2020 saw Queensland’s entire health sector in upheaval as it worked hard to respond to the health crisis brought about by COVID-19.

In the calm before the storm, the Health Consumers Queensland Board was busy supporting the organisation to grow its engagement across the state and increase its effectiveness at all levels of the sector. As the global pandemic spread so too did our influence and support of Queensland’s consumers and carers, as we carried out our role to ensure a consumer-centred public health system response to COVID-19.

Complex issues and concerns highlighted by our network of dedicated consumer representatives were raised directly with those stakeholders who needed to hear first-hand the fear and confusion being experienced by many of the most vulnerable members of our community. This included providing feedback and advice to Queensland’s Health Minister and Chief Health Officer who were ready and willing to listen.

View the 2019-20 Annual Report >


Health Consumers Queensland 2018-19 Annual Report

We are proud of our hard work and achievements of the 2018-19 Financial Year, made possible by the strong and supportive relationships of consumers and health service staff. We are constantly humbled by the tireless dedication and drive of those working towards improving the Queensland healthcare system, and we celebrate that in this year’s Annual Report.

View the 2018-19 Annual Report >


Health Consumers Queensland 2017-18 Annual Report

We invite you to read the Health Consumers Queensland 2017-18 Annual Report which is now available. We hope you will take some time to read about the positive and genuine partnerships being formed and nurtured by consumers, carers and health sector staff across Queensland.

View the 2017-18 Annual Report >


Health Consumers Queensland 2016-17 Annual Report


2016-17 Annual Report


We are pleased to advise that our Annual Report for 2016-2017 is now available. The report documents highlights from the 2016-2017 financial year including our annual forum, training and workshops, and key initiatives. We hope you can take some time to read the report.


Download the 2016-17 Annual Report >
View the 2017-18 Annual Report online>


Health Consumers Queensland Annual Report 2015-16

We are delighted to release our first Annual Report as a health promotion charity. We trust you will enjoy reading about our organisation’s achievements during 2015-2016. The outcomes of our activities and partnerships between consumers, carers and health staff have been facilitated through the hard work of our small team and Board, supported by our 3 year funding commitment by the State Government. We look forward to continuing to work with all of our key stakeholders to strengthen the consumer voice in our health system, driving better health outcomes for all.


Download the 2015-16 Annual Report >