The message from Queensland Health is that we need more people tested for COVID-19, but consumer continue to be unclear about eligibility for testing, what testing entails, and what measures need to be taken either side of having a test. Many are reluctant to seek out testing if they are only showing mild symptoms, with the thought of isolation another disincentive.

While the Queensland Health COVID-19 site was given the thumbs-up by many as a good source of fact, inconsistencies between local and state information is compounding uncertainty on what to do. Most agreed that we should look to the tried and true strategies used during natural disasters, with regular centralized government messaging and local radio and news broadcasts nominated as the key vehicles for getting information out to the public.

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