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Consumer Opportunities

Invitation – Health Consumers Queensland Community Conversations: Public reporting of safety and quality information

The Queensland Government is seeking public feedback by 5pm on Friday 27 October 2017 on a discussion paper about reporting: Expanding Healthcare Quality and Patient Safety Reporting Discussion Paper 2017. You can download the paper and make your own individual submission here:

The discussion paper aims to seek the views and expectations of the community about public reporting of healthcare quality and patient safety information.

Health Consumers Queensland would like to invite you to attend two Community Conversations on public reporting of safety and quality information. We want to hear from consumers and carers across the State, to help inform our organisation’s response to the discussion paper.


The conversations are happening on two dates, in two different formats:

  • Tuesday 3 October – teleconference for rural and remote participants
  • Wednesday 4 October – face to face meeting in Fortitude Valley, Brisbane

The conversations will be a chance to sit in small groups or on the phone with other health consumers, carers and our staff and talk about the following questions:

  • What information is important to you when making decisions about the safety and quality of health services you access?
  • Where do you currently find this information and from whom?
  • Is this information currently easy to find, access and understand?
  • What information don’t you currently have, which would make a difference?
  • Do you want to know about the experiences of other consumers and carers?
  • Do you want to know outcomes data for individual clinicians and facilities?
  • Should the information publicly available be the same for public and private health services?
  • If you’re a carer or parent, do you need different information?
  • What needs to be considered in rural and remote areas?
  • What builds your trust in the health system? What shakes it?

Numbers are limited for both Community Conversations, so please rsvp to us by 5pm Friday 29th September.

Please note there are no consumer sitting fees for either Community Conversation.

If you have any questions please phone Health Consumers Queensland on 07 3012 9090.

RSVP for the Teleconference >

RSVP for the Meeting >

Paediatric Persistent Pain Service Support Working Group

Closing date extended to 9 am Thursday 28 September 2017

Queensland Health’s Healthcare Improvement Unit is recruiting for a consumer representative for the Paediatric Persistent Pain Service Support Working Group.

Read more about the Persistent Pain Management Clinical Network >

In addition to a consumer representative, the working group consists of multidisciplinary Clinicians, who regularly meet to resolve issues, establish priorities with the aim of improving paediatric pain services across the state. This working group reports directly to the Statewide Steering committee of the Persistent Pain Management Clinical Network.

  • It’s preferred that the applicant has experience as the parent or carer of a child with persistent (chronic) pain.
  • Meetings are monthly, and take place at the Lady Cilento Children’s Hospital, for one hour between 1pm and 2pm. The next meeting is scheduled for 4 October 2017.
  • This position will be remunerated at the rate of $187 per meeting, which covers pre-reading and travel time.

Please complete this expression of interest form and return to by 9 am Thursday 28 September 2017.

For more information about this working group please contact Helen Branagan, Statewide Persistent Pain Management Clinical Network Coordinator, on 07 332 89364.

Mental Health Australia – National Mental Health Consumer and Carer Forum (NMHCCF)

Closing date: midnight Sunday 8 October

The National Mental Health Consumer and Carer Forum (NMHCCF) is a combined national voice for consumers and carers participating in the development of mental health policy and sector development in Australia. The NMHCCF was established to give mental health consumers and carers a united, national voice focused on creating a more responsive service system that will improve their quality of life.

The NMHCCF has 28 members of which 14 are mental health consumers and 14 are mental health carers. These members comprise of one consumer and one carer representative nominated by each state and territory and a consumer and carer representatives from each of the following national projects/organisations:

  • blueVoices, the consumer and carer reference group for beyondblue
  • Carers Australia
  • Consumers Health Forum of Australia (CHF) – Currently vacant
  • Grow Australia
  • Mental Health Carers Australia
  • Private Mental Health Consumer Carer Network (Australia).
  • Mental Health in Multicultural Australia

Mental Health Australia is seeking consumer representation for the NMHCCF’s CHF position.  The Forum meets face to face three times a year plus out of session working group teleconferences as required.  The location of the face to face meetings varies.  Sitting fees and travel costs are covered for this work.  Please note that Mental Health Australia provides support and resources for the NMHCCF.

Read more