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For Consumers

Consumer Opportunities

Expression of Interest – Patient Safety and Quality Executive Committee

Closing date: Close of business Thursday, 18 April 2019 

Clinical Excellence Queensland 

Clinical Excellence Queensland is recruiting two consumer representatives to join the Patient Safety and Quality Executive Committee (PSQEC). Consumer representatives with an interest in contributing to patient safety and quality, and assisting the Queensland Department of Health with enhancing the statewide perspective, are encouraged to apply. 

Clinical Excellence Queensland’s Healthcare Improvement Unit (HIU) works collaboratively with Hospital and Health Services to explore and implement new and innovative models of care which improve access to healthcare. We work closely with clinicians and health service managers to improve the capacity and efficiency of public hospitals in Queensland. Supported by these partnerships, HIU assists local services to secure funding, develop policy and promote the implementation of effective strategies which enable better outcomes to be delivered for local communities. HIU also leads clinical engagement on behalf of the Department of Health through its Clinical Networks and the Queensland Clinical Senate.


The Patient Safety and Quality Executive Committee provides a system level forum for assessing and continually improving the safety and quality of care to patients and families. The Committee will operate as a Sub-Committee of the System Leadership Team (SLT).

The primary function of the Committee is to lead and promote a culture across the public health system to be patient and family centred, outcomes orientated, supportive of providers, and where continued pursuit of excellence is the norm.

The membership consists of representation from the Queensland Health Clinical Networks, Hospital and Health Services, including Chief Executives and Executive Directors of Medicine, Nursing/Midwifery, Allied Health and Clinical Governance, and Boards, frontline clinical staff via Clinical Excellence Queensland’s Healthcare Improvement Fellowship program, Primary Health Networks and Health Consumers Queensland.

Role of the Consumer 

The role of the consumers will be to participate in the Committee’s activities, including the review of papers in advance and attendance at the scheduled meetings. Support will be provided to the participating consumers in an atmosphere of good faith. Consumers are encouraged to speak up and provide feedback and advice based on their lived experience of accessing the health system. Consumers will be supported and encouraged to do so.

Who is this for?

This opportunity would suit consumers or carers with previous committee experience either at Hospital and Health Service, statewide, or Departmental level. Expressions of interest from consumers or carers with an interest in, or experience with, patient safety and quality will be highly regarded. 

The committee is seeking representation from two consumes/carers. Ideally one of the two consumers will be rural and/or regionally located.

Time and location

The frequency of meetings is currently being determined, however the PSQEC Terms of Reference state the Committee will meet no less than on ten (10) occasions per calendar year, therefore it is likely a schedule of monthly meetings is anticipated.

The location of the meetings may vary two locations, the Healthcare Improvement Unit at 15 Butterfield Street, Herston, and the Department of Health at 33 Charlotte Street, Brisbane. Parking may be available if booked in advance with the Committee Secretariat prior to the scheduled meetings. 

Remuneration and support

Consumers will be remunerated at $40 per hour, in line with Health Consumers Queensland’s guidelines.

For consumers based outside of Brisbane Metro, support will be provided with videoconferencing facilities to participate in committee meetings.

How To Apply

Please complete this Expression of Interest and return it to by Thursday 18th April 2019. For assistance completing this Expression of Interest please contact Michael Taylor via,or by phone on 07 3012 9090.

For queries relating to the Patient Safety and Quality Executive Committee, please contact Matthew Page, A/Manager, on 07 3328 9190 or email


Expression of Interest – The Australian Commission on Safety and Quality in Health Care (ACSQHC) – General Practice Accreditation Coordinating Committee

Closing date: midnight, Sunday 21 April 2019

General practice accreditation is voluntary in Australia and is designed to support implementation of processes and systems to improve the quality of care for patients attending accredited general practices. The Royal Australian College of General Practitioners (RACGP) develops the Standards for General Practices against which practices are assessed for accreditation.

The National General Practice Accreditation Scheme (the Scheme) supports the consistent assessment of Australian general practices against the Royal Australian College of General Practitioners (RACGP) Standards for general practice. The Australian Commission on Safety and Quality in Health Care (the Commission), in collaboration with the RACGP, developed the National General Practice Accreditation Scheme, which commenced on 1 January 2017.

The National General Practice Accreditation Scheme:

  • provides greater choice for general practices seeking accreditation
  • improves support programs for implementation of accreditation
  • includes access to national de-identified data on accreditation performance to enable practices to benchmark themselves.

The General Practice Accreditation Coordinating Committee (the Coordinating Committee) has been established to provide oversight and input on issues relating to the implementation and assessment of the RACGP Standards for general practices as part of the National General Practice Accreditation Scheme. The Committee provides oversight to the coordination of general practice accreditation by:

  • Identifying issues of concern to the RACGP, the Commission, general practices, the Department, accrediting agencies and other relevant bodies relating to the implementation of the General Practice Accreditation Scheme
  • Discussing and identifying actions the members can take to progress these issues
  • Recommending actions to be progressed by the RACGP, the Commission or accrediting agencies
  • Working collaboratively to implement agreed strategies, processes and/or solutions
  • Reviewing and interpreting accreditation outcomes data
  • Reviewing accreditation evidence data that is collected and reported
  • Providing input into the accrediting agency approval process and the accrediting agency performance review process
  • Identifying opportunities to achieve consistency of accreditation processes and, if appropriate, making recommendations for improvement to the relevant body or organisation with responsibility
  • Providing a network for sharing of information on regulatory policies and processes, professional issues, standards for accreditation and the General
  • Practice Accreditation Scheme
  • Reporting on de-identified general practice accreditation outcome information to the Department
  • Providing oversight to any appeals processes.
  • Identifying opportunities to engage consumers and seek feedback to enhance the accreditation process.

About the Appointment 

The appointment is for an eighteen month term, from 15 June 2019 to 31 December 2020. The work consists of quarterly two hour long meetings.  Three of the meetings will take place via teleconference and one will be a face-to-face meeting.  The venue for face-to-face meetings will be on a rotational basis to include the Commission offices located in Sydney and RACGP offices in Melbourne.  A schedule of meetings will be agreed with Members prior to the beginning of each calendar year. The next meeting date has yet to be confirmed but expected to take place mid-June.  Please note that sitting fees, travel, accommodation and related expenses will be paid by the Commission.  
CHF thanks Diana Aspinall for her work over the last three years in providing a consumer perspective to this important work.

How To Apply

CHF invites expressions of interest from consumer representatives by midnight AEST on Sunday 21 April 2019. Interested consumer representatives will need to:

  • Complete a CHF nomination form available here
  • Attach a letter of endorsement from a supporting health consumer organisation and/or provide sound demonstration of your links with a consumer base. This information ensures that consumer representatives are accountable to consumers. Please note that the health consumer group need not be a CHF member. This process ensures consumer representatives are placed with the confidence of consumers and have in place a consultative base enabling reps to draw from and report to consumers
  • Attach a short CV (no longer than two pages) in pdf format which may be forwarded to the ASQHC.

Please contact Ghislaine Martin on 02 6273 5444 or via email at should you have any queries.
Expressions of interest close at midnight AEST on Sunday 21 April 2019