Improving health outcomes and experiences for people living in rural and remote Queensland

Queensland Health has released two new strategies to improve health outcomes and experiences for people living in rural and remote Queensland: the Rural and Remote Health and Wellbeing Strategy 2022-27 and the Digital Strategy for Rural and Remote Health

The Rural and Remote Health and Wellbeing Strategy 2022-2027 was developed as a result of engagement and consultation with key stakeholders including health consumers, Hospital and Health Services, not-for-profit organisations, Aboriginal and Torres Strait Islander Community Controlled Health Organisations, Queensland’s education sector and the primary health sector.  Thank you to the consumers who were involved.


Create a digital consumer Journey Board for mental health and alcohol and other drug services

Closing date: 9am, Monday 07 March February 2022

The Mental Health Alcohol and Other Drugs Branch (MHAODB)  is offering two health consumer and carer representatives a unique opportunity to participate across two roles for the Integrated Journey Boards project. This project aims to create a digital consumer Journey Board for mental health and alcohol and other drug services. The roles are across:

  1. The Journey Board Project Board
  2. The Working Group

 The successful consumer and/or carer representatives will ideally sit on both the Board and the working group.

A Journey Board is a visual communication tool that displays information about the consumer’s “journey” in the health service that allows clinicians to quickly and easily identify where the consumer is and their next steps of care. The aim of the proposed Journey Board will be to track and monitor the consumer’s end-to-end care journey, mitigating risks associated with any transfers of care (emergency, acute inpatient, community care and residential).

The Journey Board project board and working group will provide clinical and business expertise, direction and advice to ensure the proposed Journey Board solution meets the needs and expectations of future users.

Find out more about these roles, who they are for and how to apply here > 

Lived experience representative for Crisis System Reform Project (Mental Health Alcohol and Other Drugs Branch)

Closing date: 9am, Monday 7 March 2022

Do you have a lived experience of mental distress and suicidality? 

The Crisis System Reform project will deliver a statewide framework for crisis service delivery, implement crisis care options including Crisis Support Spaces, and expand services such as Beyond Blue’s Way Back Support Service.

The Department of Health seeks a consumer representative with lived experience to join the Crisis System Reform Implementation Advisory Group  (IAG) and consultation groups to assist and inform the project’s implementation and service development  as well as participating in consultation including co-design workshops where required. The successful consumer will join the committee with another consumer representative.


Issues Paper: We are not just statistics. We are people.

Key topics in this Issues Paper:

  • People with disability and other ‘at risk’ people are feeling a sense of abandonment and disregard for their lives.
  • Consumers are concerned about how backlogs and waiting lists are being managed
  • Telehealth and virtual care have huge potential but is it always safe, consultative and high quality? 
  • Consumers have an expectation that the same mistakes are not repeated, so are keen for lessons to be learned for future COVID strains.

Read the Issues Paper

Develop patient information resources for the Continuity of Care criteria Project

Closing date:  9am, Thursday 24 February 2022

Do you have a lived experience of accessing Ear Nose and Throat (ENT) specialties and/or Orthopaedic specialties?

Clinical Excellence Queensland (CEQ) would like to invite three (3) consumer and carer representatives to assist with developing, reviewing and providing feedback on the development of approximately 20 Patient Information sheets as part of its Continuity of Care criteria (CoCc) project. 

What is the Continuity of Care criteria (CoCc) project?
CoCc are clinical decision support tools that will clearly identify pathways of care between the hospital and general practice for patients requiring ongoing care and management following outpatient treatment within a Queensland public hospital. This will include information that may be provided to a patient specific to their condition, procedure, or surgery upon discharge / transfer of care from outpatients to their General Practitioner, such as Patient Information.

Clinicians, health services and consumers will partner to develop transparent, evidence-based criteria for decision making and supporting clinical judgement.

Read more and apply here >