It was great to be back at Clinical Excellence Showcase in October and meet up with consumers and health staff face-to-face and online to celebrate what has been achieved in health care during this time.

Clinical Excellence Showcase is described as a “one-stop shop for clinician improvements, shining a light on innovative models and projects that are being implemented across Queensland”, and this year’s program featured radical improvements and out-of-the-box innovations which were a true reflection of the lessons learnt during COVID in terms of doing things differently and collaborating online.

One of the highlights of the program was the Care through the eyes of consumers session which was hosted by our CEO, Melissa Fox.

During the session, HCQ Engagement Consultant – Specific Projects, Anne Curtis, presented on her unique consultation work with prisoners in seven correctional centres to hear their views on their experiences with prisoner health services and what could be done to improve them.

All consumers attending the Showcase were able to vote for the Consumer Award which recognised an initiative featuring at the Showcase which demonstrated excellence in consumer partnerships. HCQ network consumer representaives Helen Mees from Ipswich and Zehnab Vayani from the Gold Coast presented the award to VOICeD Bringing You Care Anywhere. An initiative from Cairns and Hinterland Hospital and Health Service, the Virtual Outpatient Integration for Chronic Disease (VOICeD) allows people to see multiple healthcare providers in a single online appointment.  A special mention also went to another initiative from Cairns and Hinterland HHS: the Happy Heart Clinic, which is designed for children who require monthly painful injections to prevent Rheumatic Heart Disease.

The two-day event ended with Melissa on the winning team for The Great Debate which explored whether the pandemic provided the ‘re-set’ our health system has needed.

You can catch up on all the presentations and find out more about the event here.