With our state border due to open on 17 December, Health Consumers Queensland hosted 3 webcasts. Our aim was to increase the COVID-readiness of Queensland health consumers and carers. We did this by providing a forum for information-sharing by clinical experts and leaders from Queensland Health. What we heard was that Queenslanders feel uncertainty and want to:
- Hear from their local health services
- Know what plans are in place
- Know how to escalate issues
- Know how to be prepared