Key topics in this issue:
- System capacity is a concern for many consumers, with ramping, backlog of delayed treatments and screening, and underutilization of the surge workforce
- COVID Information is still challenging, although improved Consumer and clinicians are often not finding the information they need.
- Complacency: There is a perception that the public consider Omicron no more dangerous than a cold, and this is leading a relaxation of precautions.