Partnering Better Together

Partnering Better Together: Key ideas in consumer partnerships

A Health Consumers Queensland virtual symposium

Hosting a viewing event

We invite health organisations to take this opportunity to invite consumers and staff to view the webcast together on a big screen and participate in the online engagement. This could be a great opportunity to increase interest in consumer involvement in your local community and in your organisation.

This will be an interactive event, so your participants can join in on HCQ Engage.



  • 13 June 2024
  • Webcast runs 10am – 2pm
  • Webcast breaks for lunch for 30 minutes where your participants can take a break, discuss the topics and enjoy something to eat.
  • Webcast content will be aimed at both consumers and health staff
  • Online engagement will be conducted throughout the webcast, allowing participants to ask questions, make comments and give their responses.

Why host an event?

Hosting a viewing event can help you meet some of your consumer partnership goals, such as:

Bringing new consumers into the HHS to get a taste of what consumer partnering is about and sign up  to your network or mailing list 

  • Promote the event in local media with a brief introduction to the idea of consumer involvement. Invite an experienced consumer along to tell about the benefits of being involved.
  • Get consumers who are already partnering with you to bring someone along who may be interested
  • Ask clinical staff to suggest it to patients and promote it in their waiting areas
  • Make contact with local condition-specific groups and invite them along
  • Consider hosting in a local library or other venue away from the hospital

A training event with a difference to build the skills and knowledge of your consumers and organisation staff

  • This is an opportunity to offer something different to a traditional training session. The key idea of this event is to increase understanding of consumer partnerships and the key concepts involved. If you are looking to give your organisation some training in partnerships, we have you covered!

Revitalising interest in engagement for consumers you haven’t seen in a while

  • Disengaged consumers may be tempted by a chance to network, build their skills and enjoy an event that rekindles their enthusiasm

Strengthen relationship with active consumers

  • Would some of your regular consumers appreciate the opportunity to speak with newcomers and share what they enjoy about partnering with your organisation?
  • A training and skills opportunity for your active consumers, and an opportunity to connect with others.

Bringing staff with an interest in consumer partnerships together to get to know each other and create a community of practice

  • Make it clear that staff can drop in and out of the event to make it easy for them to squeeze it into a busy schedule
  • Ask your organisation to promote it to all staff members via an email

A casual networking event where staff and consumers get to know each other

  • Promote it as a friendly event that is full of great ideas to build their partnerships knowledge (and that there will be free food!)
  • Increase interest in consumer partnerships in staff at various levels
  • Personally invite key people who you think would benefit from coming. Invite your CE, Board Chair or other leader to open the day and welcome guests and give an overview of engagement in your HHS. It’s a chance for them to meet some consumers, too.

Promotion materials

Whether you are hosting your own viewing event or just wanting to get the word out to your networks, we invite you to use the materials below.

  • Editable A4 poster for hosting your own event
  • Printable A4 poster for promoting the online event
  • Newsletter banner
  • Newsletter text: for hosting an event or for promoting the online event
  • Social media tile
  • Social media text for for hosting an event or for promoting the online event