When contemplating re-balancing the health system by bringing some elective surgeries back on-line, consumers identified key conditions that must be met in order them to feel safe when receiving their needed healthcare including:

  • Prioritising care for vulnerable consumers first
  • Addressing gaps in communication
  • Tailored conversations versus blanket-wide policies
  • Clear and early conversations about what postoperative care would look like and alternative ways of receiving that care, and the financial costs for consumers.

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