Training FAQs

Do you record sessions to watch later?

We do not record our training sessions for a couple of reasons. Live training creates the opportunity for peer-based learning and collaboration, and we re-run the sessions regularly, so if you miss one you can make it up at another time. HCQ also continues to develop our Training and Skills Program and we will update members of our network with any news of on-demand content when it becomes available.

I cannot find the Meeting link for the training!

Please check your junk mail folder. You can also contact us if the link has not come through at or call us on 07 3012 9090.

My Hospital and Health Service does not allow us to use Zoom meetings.

As Queensland Health staff, you are not able to use Zoom to initiate calls/meetings. However, Queensland Health does permit staff to take part in Zoom sessions initiated by someone else.  All our training session calls will be initiated by Health Consumers Queensland and so are accessible to Queensland Health staff. 

I cannot figure out which training is right for me.

Our Training and Skills Program is available for all health sector staff interested in consumer engagement and partnering. We aim to make all opportunities as welcoming and accessible as possible.

Please contact Health Consumers Queensland to discuss what may be most suitable for you at or call 07 3012 9090

I don’t work for Queensland Health, but I would really like to do your training.

If your organisation is not a part of Queensland Health, we can deliver consumer partnerships training to your staff and partnering consumers for a service fee.

We work with private or Non-Government Organisations including:

  • Primary Health Networks (PHNs)
  • Private hospitals
  • Community health providers
  • Community-based Non-Government Organisations (NGOs)
  • Research organisations
  • Universities.

We deliver services outside of Queensland Health on a fee-for-service basis. Our capacity to provide services depends on our current workload.

Please contact us on 3012 9090 or email to enquire about fee-for-service training options for your health organisation.