First Nations ProjectAmplifying Aboriginal and Torres Strait Islander health consumer voices
Health Consumers Queensland are working with First Nations health consumers to develop an engagement model and framework to support engagement between First Nations community members and health service providers through the roll out of Queensland Health’s COVID-19 vaccinations campaign and beyond. We hope that through this project we can capture what engagement is currently working well across the state and how can this be scaled up or down and shared with all health services.
Between March and June 2021, Health Consumers Queensland has engaged 189 Aboriginal and Torres Strait Islander consumers from right across Queensland on the topic of COVID-19 vaccination. These activities have been part of the Amplifying Aboriginal and Torres Strait Islander Voices Project and have included:
- Online Q& A session with the Chief Health Officer, Dr Jeanette Young and the Chief Aboriginal and Torres Strait Islander Health Officer and Deputy Director-General of the Aboriginal and Torres Strait Islander Health Division, Ms Haylene Grogan
- Online Q & A session with First Nations professionals: Dr Mark Wenitong, Associate Professor James Ward and Associate Professor Margie Danchin
Consumer Reference Group (CRG) meeting
- Consumer-hosted yarning circles with First Nations consumers in urban, regional and remote locations
- Solution design workshop with CRG
A summary paper outlining the engagement activities, key themes and recommendations was prepared by First Nations project consultant, Lynda Maybanks and the HCQ First Nations Rapid Response team. The content in this paper was collated from the above engagement activities with First Nations health consumers across Queensland about the COVID-19 vaccination rollout. This purpose of this paper to support and inform Queensland Health with their ongoing COVID-19 vaccination communications, messaging and engagement for First Nations Queenslanders.
Develop an engagement model
Connect Aboriginal and Torres Strait Islander health consumers
Connect Aboriginal and Torres Strait Islander health consumers across the state to learn from each other and share experiences. By amplifying their voices and experience, Health Consumers Queensland hopes to make engagement stronger and more meaningful between those who work in the health system and those who get care from the health system. In turn we hope that this will improve healthcare and importantly, the experience of receiving care for Aboriginal and Torres Strait Islander people.
Gain an understanding of the engagement that already happens
Gain an understanding of the engagement that already happens with Aboriginal and Torres Strait islander health consumers, build on what is working and further co-create and implement supportive mechanisms so Aboriginal and Torres Strait Islander consumers are more involved in Queensland Health decision-making at all levels.
Grow the number of Aboriginal and Torres Strait Islander people involved
Grow the number of Aboriginal and Torres Strait Islander people involved in health care decision making at all levels – local, network and state.
Share this information with health services
By listening to and learning from people across the state, Health Consumers Queensland will share this information with health services to inform and shape the on-going vaccinations roll-out and the communications about this.
Health Consumers Queensland would like to get a Queensland-wide view on how, when and where Aboriginal and Torres Strait Islander health consumers are engaged with health organisations across the state. This could be the Department of Health, Hospital and Health Services, and Aboriginal Community Controlled Health Organisations.
You can let us know how your organisation engages with Aboriginal and Torres Strait Islander people by completing this short survey. This will only take 5-10 minutes of your time and will provide us with valuable information that we couldn’t get any other way. We appreciate your help with gathering this information.
Different types of engagement will be happening and has already happened throughout this project, from online forums, surveys, panel sessions, community yarning circles and more. To ensure we stay transparent throughout this whole process, we will upload all engagement summaries and details here.
Over 60 Aboriginal and Torres Strait Islander people from across Queensland attended our second Q&A session on COVID-19 vaccinations. Health Consumers Queensland hosted a panel of Aboriginal and Torres Strait Islander health leaders to answer questions from the community.
Online Q & A with Chief Health Officer and Chief Aboriginal and Torres Strait Islander Health Officer
3 March 2021
Almost 100 people joined Health Consumers Queensland’s Q&A Forum for First Nations consumers, carers and health workers on the COVID-19 vaccine roll-out. Queensland’s Chief Health Officer, Dr Jeannette Young, and Queensland’s Chief Aboriginal and Torres Strait Islander Health Officer and Deputy Director-General, Aboriginal and Torres Strait Islander Health, Ms Haylene Grogan joined us to share the latest information and answer participants’ questions.
Vaccine information for First Nations consumers
Queensland Health has COVID-19 vaccination information specifically for Aboriginal and Torres Strait Islander, or First Nations, people. The page covers topics such as why vaccinate, access, and how to find reliable sources of information.