First Nations Project

Amplifying Aboriginal and Torres Strait Islander health consumer voices

Health Consumers Queensland will work with First Nations health consumers to develop an engagement model and framework to support engagement between First Nations community members and health service providers through the roll out of Queensland Health’s COVID-19 vaccinations campaign and beyond. We hope that through this project we can capture what engagement is currently working well across the state and how can this be scaled up or down and shared with all health services.

You are invited to become involved


Health Consumers Queensland would like to invite Aboriginal and/or Torres Strait Islander health consumer representatives from across Queensland to join a project that amplifies your voices.

By being involved you will get to provide direct feedback about COVID-19 vaccinations roll out in community and the information/communication about this. You will also have a say on broader policy design to inform the development of a best practice model for engaging First Nations health consumers on a state-wide level. There are a range of ways in which you can participate, and you can apply for as many or few as suits you.


The aims of the project

  • Develop an engagement model to support the involvement of Aboriginal and Torres Strait Islander people in the decision-making around the roll-out and communications of COVID-19 across the state.
  • Connect Aboriginal and Torres Strait Islander health consumers across the state to learn from each other and share experiences. By amplifying their voices and experience, Health Consumers Queensland hopes to make engagement stronger and more meaningful between those who work in the health system and those who get care from the health system. In turn we hope that this will improve healthcare and importantly, the experience of receiving care for Aboriginal and Torres Strait Islander people.
  • Gain an understanding of the engagement that already happens with Aboriginal and Torres Strait islander health consumers, build on what is working and further co-create and implement supportive mechanisms so Aboriginal and Torres Strait Islander consumers are more involved in Queensland Health decision-making at all levels.
  • Grow the number of Aboriginal and Torres Strait Islander people involved in health care decision making at all levels – local, network and state.
  • By listening to and learning from people across the state, Health Consumers Queensland will share this information with health services to inform and shape the on-going vaccinations roll-out and the communications about this.

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How you can contribute

Participating consumers will have the option to choose how they would like to contribute to this project. These options include:

  • Join a group of Aboriginal and Torres Strait Islander health consumers who are ready to take part in all sorts of consultations relating to COVID-19 vaccinations. When you join this group, you will receive different opportunities to choose from. This could be activities like:
    • Providing feedback and advice on COVID-19 communications materials
    • Giving your ideas and providing feedback on COVID-19 policies, procedures and reports
    • Participate in consultations on specific issues vaccine-related issues
  • Host kitchen tables discussions about COVID-19 vaccinations
  • Participate in kitchen table discussions about COVID-19 vaccinations
  • Join a Reference Group for this project that will meet 2-3 times between now and project completion, 30 June 2021.

These opportunities would suit a consumer or carer who:

  • Identifies as Aboriginal and/or Torres Strait Islander
  • Has been engaged in a health service during the COVID-19 pandemic (last 12 months)
  • Would like to be involved in COVID-19 vaccination discussions and consultations
  • Is passionate about improving the way that Aboriginal and Torres Strait Islander people are involved in the design and evaluation of health services provided to them.

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Remuneration and Support

Consumers will be remunerated for their time in line with Health Consumers Queensland’s remuneration position statement. For example, for a one-off review of information a consumer would be paid $40/hour or kitchen table hosts are paid $374.00 for in person or $187.00 if hosted online sessions.

~~ Applications have now closed ~~

Health staff can also play a key role

Health Consumers Queensland would like to get a Queensland-wide view on how, when and where Aboriginal and Torres Strait Islander health consumers are engaged with health organisations across the state. This could be the Department of Health, Hospital and Health Services, and Aboriginal Community Controlled Health Organisations.

You can let us know how your organisation engages with Aboriginal and Torres Strait Islander people by completing this short survey. This will only take 5-10 minutes of your time and will provide us with valuable information that we couldn’t get any other way. We appreciate your help with gathering this information.

Complete the survey >

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Activities to date

Different types of engagement will be happening and has already happened throughout this project, from online forums, surveys, panel sessions, community yarning circles and more. To ensure we stay transparent throughout this whole process, we will upload all engagement summaries and details here.

Second vaccine Q&A forum for First Nations consumers

Over 60 Aboriginal and Torres Strait Islander people from across Queensland attended our second Q&A session on COVID-19 vaccinations. Health Consumers Queensland hosted a panel of Aboriginal and Torres Strait Islander health leaders to answer questions from the community.

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Vaccine Q&A for First Nations Consumers

Online Q & A with Chief Health Officer and Chief Aboriginal and Torres Strait Islander Health Officer

3 March 2021

Almost 100 people joined Health Consumers Queensland’s Q&A Forum for First Nations consumers, carers and health workers on the COVID-19 vaccine roll-out. Queensland’s Chief Health Officer, Dr Jeannette Young, and Queensland’s Chief Aboriginal and Torres Strait Islander Health Officer and Deputy Director-General, Aboriginal and Torres Strait Islander Health, Ms Haylene Grogan joined us to share the latest information and answer participants’ questions.

read more…

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Vaccine information for First Nations consumers

Queensland Health has COVID-19 vaccination information specifically for Aboriginal and Torres Strait Islander, or First Nations, people.  The page covers topics such as why vaccinate, access, and how to find reliable sources of information.

Visit the information page for First Nations consumers