Consumer Consultations

Consumer views on current topics

Face masks: What more do consumers need to know

Recently the Chief Health Officer confirmed that Queenslanders should wear face masks when we can’t socially distance.  However, wearing face masks continues to be a topic of discussion and confusion amongst consumers. Eleven consumers from Health Consumers...

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A COVID-19 vaccine: Health consumers’ views

Although a vaccine for COVID-19 is not yet available, it’s high on the news agenda this week and keenly anticipated. According to peer-reviewed research published in the Centers for Disease Control and Prevention journal, we need up to 80% vaccination to ensure herd...

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Encouraging COVID-19 testing throughout Queensland

Testing remains one of Queensland’s best defences against a sustained outbreak of COVID19.   A Consumer Conversation on Tuesday 28 July 2020 focused on the top barriers to testing, how the process can be made easier and what the key messages are that would motivate...

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COVID-19 Testing: Straightforward, or difficult to access?

The message from Queensland Health is that we need more people tested for COVID-19, but consumer continue to be unclear about eligibility for testing, what testing entails, and what measures need to be taken either side of having a test. Many are reluctant to seek out...

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Harnessing the benefits of telehealth and virtual care

5 June 2020 Rapid expansion of telehealth and virtual care has emerged as one of the positive outcomes from COVID-19. Consumers shared key insights including: Everybody is doing it differently. Let’s make it simpler, easier and less complicated for all consumers and...

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