HCQ TV re-energises consumers, carers and health staff

HCQ TV re-energises consumers, carers and health staff


Thank you to everyone who tuned in to our inaugural webcast series: Sharing Power: Co-design with consumers for impact and equity during 25 May – 3 June.

Our Annual Forums are renowned for bringing together expertise across consumer partnerships. Whilst we could not meet face-to-face this year, we were delighted to still be able to bring you together with 18 inspiring consumer and carer representatives, HCQ and health staff, and NGOs representing consumers and carers to discuss four key issues which influence what it takes to truly share decision-making power.

  • Consumer Partnerships Going Digital: Bridge or Barrier?
  • Sharing Power: Showcasing successful consumer-led co-design
  • Why do you think I’m hard to reach?
  • Value based health care – What it means for all of us

Watch the episodes >

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Noel Muller

Many of you knew Noel as a fellow member of HCQ’s consumer network and we are sad to share the news that he passed away on 20 April 2021.

Noel was an active, dedicated and inclusive health consumer representative who made a valuable contribution to improving our public health care system whilst championing other health consumers and ensuring that their voices were heard – right up until a few days before his death.

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Supporting consumers to make better informed decisions about their health care

Making decisions about health care is a daunting prospect for many. But this is set to become easier now that Queensland Health has adopted a set of communications principles which will underpin a new approach to support value based health care and consumer decision-making. These principles are the key outcome of the Helping Consumers with Decisions project which Health Consumers Queensland undertook for the Strategic Communications Branch earlier this year. (more…)

New Inform my Care website enables consumers to compare health services in a Queensland first

Health Consumers Queensland is delighted to announce the launch of the Inform My Care website

We are proud that this shift towards greater transparency has happened in Queensland, with Queenslanders, for Queenslanders. Queenslanders are the first and only people in Australia who can now compare services available at both public and private health facilities and residential aged care facilities (including maternity models of care) in one place. We can compare staffing ratios, hospital acquired complications, wait times, patient reported outcomes and more.

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Young consumers present to Queensland Health’s Senior Leadership Forum

HCQ’s Youth Reference Group (YRG) have set a new bar for engagement after their presentation to Queensland Health’s Senior Leadership Forum (SLF) which is chaired by Dr John Wakefield, Director General, received broad support from Chief Executives and Deputy Director-Generals right across the system.

Anja, one of the YRG members explains: “Breanna, Lachlan and I had the honour of presenting to the Queensland Health Senior Leadership Forum on 13th July to encourage investment and commitment into amplifying the youth voice across Queensland. We presented the work of the Youth Reference Group (YRG) which has worked collaboratively to develop the Youth Engagement Framework. (more…)