Recruiting: How we can help

​Health Consumers Queensland is experiencing significant growth in requests to recruit consumer representatives, which demonstrates that consumer partnerships are increasingly valued at all levels of Queensland’s health system.

As we aim to continually improve the way we work, and so that we can support as many requests as possible, we have streamlined our recruitment process.

Please contact us about your request. We will support your consumer partnerships by providing you with strategic advice and enabling you to find the right consumers and carers through our state-wide consumer network. Please follow the recruitment process on these pages to support your consumer recruitment.

Private sector and Non-Government Organisations

If you work in the private or non-government sector which includes Primary Health Networks, private hospitals, community health providers and universities, we can work with you to recruit and support health consumer and carer representatives.

Requests for service from organisations that are not part of Queensland Health incur a service fee. Please contact us for details at info@hcq.org.au

Recruiting consumers to a project?

Find information about the consumer recruitment process here. Follow the process provided and submit the relevant form.

Promotion only requests

If your opportunity benefits health consumers in Queensland you are welcome to request promotion in eAlert, our newsletter emailed to more than 2000 Queensland consumers, carers and health service staff every fortnight. Each edition includes selected opportunities for consumers from a number of external organisations.  As the newsletter is published fortnightly, we recommend that requests are sent to us at least two weeks before the anticipated publication date. Please see below for guidelines.

Promotion requirements

• Your opportunity needs to benefit health consumers in Queensland.
• Commercial promotion is not considered for eAlert.
• Please limit the description of your project for promotion to 200 words or less. A due date for EOI responses, project start date, requirements of the consumer role(s) offered, and remuneration for consumers should be included.
• Attachments cannot be included in eAlert – as the newsletter format has limited space to provide each editorial item, text supplied will be edited according to space available. Therefore, the full description of the opportunity should be available as a document to access online via a link provided in your request form. The more information you can provide the easier it will be for consumer or carer representatives to determine their eligibility and availability to participate.
• Please make your request using the PROMOTION REQUEST FORM or, if you are a researcher or representing a research organisation, please use the RESEARCH PROMOTION REQUEST FORM
• Please note that not all requests for promotion may be accepted due to time or space constraints.

You can find out more and request promotion at any time by completing the relevant form on our Request Promotion page.

Need additional support?

If you require additional support with your consumer engagement, such as recruitment, establishing a consumer advisory group, training for either consumers or staff, please email info@hcq.org.au. Your request will be assessed by our team through our internal triage process and we will contact you to let you know the status of your request.