News, Updates and What's On

The very latest information from Health Consumers Queensland

News & Updates

eAlert: Culturally and linguistically diverse consumers, are you having your needs met during COVID-19?

Welcome back to everyone after the September school holiday break. We hope many of you feel refreshed and revitalized as we head towards the end of this long year. We kicked off our return to ‘’business as unusual’’ this week by hosting an important conversation with more than 40 people: Culturally and linguistically diverse (CALD) and non-CALD consumers, NGOs representing the interests of CALD consumers including World Wellness Group and the Refugee Health Network, and staff from Queensland...

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Groundbreaking appointment of consumer representatives to Queensland Health Tier 2 Committees

Health Consumers Queensland is delighted to announce that, for the first time in our public health system’s history, consumers are sitting across almost all the key governance committees in the Department of Health (known as Tier 2 System Advisory Committees). Eight out of the nine committees have representation from consumers, clinicians and First Nations people as well as an organisational representative from Health Consumers Queensland. The System Management Advisory Committee is the only...

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Face masks: What more do consumers need to know

Recently the Chief Health Officer confirmed that Queenslanders should wear face masks when we can’t socially distance.  However, wearing face masks continues to be a topic of discussion and confusion amongst consumers. Eleven consumers from Health Consumers Queensland’s COVID-19 Community of Interest joined Jordan Medlock from the Strategic Communications Branch’s Project Team to explore the issues which are causing concern and identify additional information which would enable consumers to...

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eAlert: A marathon not a sprint

Do you remember back in April, when Annastacia Palaszczuk was telling Queenslanders that containing COVID-19 was going to be “a marathon, not a sprint”?  Fast forward to the last few weeks in August, we are watching what is unfolding in Victoria and New South Wales, continuing to have concerning cases appear in Queensland and coming to accept that this is not all going to be ‘all over by Christmas’. Indeed, one consumer remarked how people keep talking about ‘’post-COVID”, when really we all...

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Health Consumers Queensland’s Issues Papers ease the burden for consumers

Jessica Bean is an experienced health consumer and a member of both our state-wide network  and COVID-19 Community of Interest group. Last week we heard her share her thoughts during a focus group with Health and Wellbeing Queensland on the best ways to engage with consumers and she spoke about the importance of our Issues Papers for consumers as an example of best practice. Continue reading eAlert >

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A COVID-19 vaccine: Health consumers’ views

Although a vaccine for COVID-19 is not yet available, it’s high on the news agenda this week and keenly anticipated. According to peer-reviewed research published in the Centers for Disease Control and Prevention journal, we need up to 80% vaccination to ensure herd immunity.  Yet the results of an Australian study in April showed that 14% of Australian adults would reject or were unsure about having a COVID vaccine. It’s also likely that some people will be ineligible for the vaccine for...

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A COVID-19 vaccine: What would help you decide?

A vaccine for COVID-19 remains keenly anticipated by many Australians as a way of releasing us from ongoing restrictions and protecting us from infection outbreaks. According to peer-reviewed research published in the Centers for Disease Control and Prevention journal, a vaccination rate of 80% is needed to ensure herd immunity to COVID-19.  A motivated population is clearly vital to an immunisation programme’s success, yet the scale, urgency and unknowns of such a programme are causing...

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Consumer engagement in Victoria and NSW: Lessons learned during COVID-19

Here in Queensland, Health Consumers Queensland is uniquely positioned to amplify the consumer voice. We are fortunate to work with a Government, health department and health services that welcome consumer engagement and values the consumer voice.  Importantly, this commitment is matched by action, not just lip service, with consumer/HCQ participation facilitated at almost every level of decision making in health, and our organization being funded to pivot our work to support the response to...

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Consumer engagement in Victoria and NSW during COVID-19: Lessons learned

Here in Queensland, Health Consumers Queensland is uniquely positioned to amplify the consumer voice. We are fortunate to work with a Government, health department and health services that welcome consumer engagement and values the consumer voice.  Importantly, this commitment is matched by action, not just lip service, with consumer/HCQ participation facilitated at almost every level of decision making in health, and our organization being funded to pivot our work to support the response to...

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Encouraging COVID-19 testing throughout Queensland

Testing remains one of Queensland’s best defences against a sustained outbreak of COVID19.   A Consumer Conversation on Tuesday 28 July 2020 focused on the top barriers to testing, how the process can be made easier and what the key messages are that would motivate people to get a COVID-19 test.  Fear, uncertainty, confusion, mis-interpretation of information and complacency are currently the over-arching barriers to testing across the state.  Consumers are looking for a clear and unambiguous...

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What’s on

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