News, Updates and What's On

The very latest information from Health Consumers Queensland

News & Updates

2020: the year when consumers in Queensland stood shoulder to shoulder with their public health system

2020 will go down as the year when consumers in Queensland stood shoulder to shoulder with their public health system thanks to the efforts of so many committed and passionate consumers and dedicated consumer champions within Queensland Health. So please forgive us if we shed quite a few happy tears during our final Consumer Conversation for the year on Wednesday.  There was so much to celebrate by the fourteen consumers, Health Consumers Queensland team members and Dr Alex Markwell, Chair of...

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Consumer article: Consumer co-researchers making a difference: and a call to action for occupational therapists

New findings following a study on consumer involvement in occupational therapy health-related research have revealed that comprehensive consumer-researcher partnerships may not be common-place in occupational therapy research in Australia. The research team from Griffith University, QE11 and PA Hospitals included three academic researchers and two consumer co-researchers. One of the consumers, Elizabeth Miller, is a member of the HCQ Consumer Network, and the other is Bernadette Tanner....

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eAlert: Why Queensland’s consumer partnerships during COVID-19 are standing out

The Consumers Health Forum of Australia has recognised Queensland's lead on consumer engagement and influence in the health system's COVID-19 response after publishing a leading article by Melissa Fox, CEO of Health Consumers Queensland in their latest eJournal. In the article, Melissa shares the exceptional outcomes of the partnerships between consumers and the health system which grew in strength, trust and influence from a faltering start at a very challenging time. The peak national...

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eAlert: Watershed commitment for consumer engagement in deciding funding priorities

At this week’s Consumer Conversation on how consumers can have a seat at the decision-making table to influence funding priorities, 27 consumers welcomed a commitment from Nick Steele, the Deputy Director General of the Healthcare Purchasing and System Performance Division at Queensland Health which manages a $16bn budget, to approach the Leadership Board about involving consumers from the start in the tough decisions which need to be made over the next five years. Continue reading eAlert...

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eAlert: Consumer priorities and solutions for the health system over the next four years

Following the re-election of the Labor State Government on Saturday, 31 October 2020, Health Consumers Queensland was encouraged to see 20 consumers from our Community of Interest (and welcome new faces) at our Consumer Conversation this week to set out your priorities and solutions for the public health system during the next four years. A further 48 consumers have completed an online survey and we thank you all for expressing your views with such clarity and purpose. You were quick to praise...

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What does safety in healthcare mean to you?

Safety is at the very foundation of healthcare, but how often do we think about what safe care looks and feels like to us? How often do we consider what the healthcare system does to keep us safe? Have you ever felt uncomfortable or unsafe when receiving healthcare? Do you feel you can speak up if you do start to feel unsafe? This was Health Consumers Queensland’s 21st conversation with consumers and carers since March 2020. It was clear from the conversation that although consumers assume...

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Please complete Health Consumers Queensland’s Annual Survey

Health Consumers Queensland’s Annual Survey for 2019-2020 is now available for all health consumers and carers and health staff on our state-wide network to complete. Your responses will enable Health Consumers Queensland to continue to improve and develop our services and advocacy to ensure that consumer partnerships are a powerful, meaningful and integral part of the way the health system in Queensland designs and delivers its policies, services and outcomes. This year has presented more...

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Are culturally and linguistically diverse consumers having their needs met during COVID-19?

Health Consumers Queensland facilitated a conversation between culturally and linguistically diverse (CALD) and non-CALD consumers*, NGOs representing the interests of CALD consumers and staff from Queensland Health’s Disability and Multicultural Health Unit who have been leading engagement with CALD communities on the health response to the pandemic, the Social Policy Department, the Deputy Director-General of Corporate Services, the Statewide Lead for COVID-19 for Aged Care and Disability,...

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eAlert: What do consumers need to feel safe in our public health system?

Thank you to the many consumers and carers, and Dr Jillann Farmer, the Deputy Director-General of Clinical Excellence Queensland who contributed to such a powerful and open Consumer Conversation about feeling safe in our public health system this week. We heard loud and clear how much safety matters to all of us who access health care. We also learned that what it looks, feels, sounds and tastes like for each of us is so unique - and extends far beyond a single perspective of clinical safety....

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eAlert: An inclusive Qld, Treating people who test positive to COVID, and more

An inclusive Queensland matters for all Queenslanders Health Consumers Queensland was one of eight state-wide organisations who co-hosted the Make Disability Count 2020 State Election Virtual Forum last Thursday, 8 October. Over 200 people registered to attend and five political parties joined us to answer questions that are important to people with disability, their families and the organisations that support them. Together with Queenslanders with Disability Network, ADA Australia hosting the...

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What’s on

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