Latest Updates

Groundbreaking appointment of consumer representatives to Queensland Health Tier 2 Committees

Health Consumers Queensland is delighted to announce that, for the first time in our public health system’s history, consumers are sitting across almost all the key governance committees in the Department of Health (known as Tier 2 System Advisory Committees). Eight out of the nine committees have representation from consumers, clinicians and First Nations people as well as an organisational representative from Health Consumers Queensland. The System Management Advisory Committee is the only...

eAlert: A marathon not a sprint

Do you remember back in April, when Annastacia Palaszczuk was telling Queenslanders that containing COVID-19 was going to be “a marathon, not a sprint”?  Fast forward to the last few weeks in August, we are watching what is unfolding in Victoria and New South Wales, continuing to have concerning cases appear in Queensland and coming to accept that this is not all going to be ‘all over by Christmas’. Indeed, one consumer remarked how people keep talking about ‘’post-COVID”, when really we all...

Health Consumers Queensland’s Issues Papers ease the burden for consumers

Jessica Bean is an experienced health consumer and a member of both our state-wide network  and COVID-19 Community of Interest group. Last week we heard her share her thoughts during a focus group with Health and Wellbeing Queensland on the best ways to engage with consumers and she spoke about the importance of our Issues Papers for consumers as an example of best practice. Continue reading eAlert >

A COVID-19 vaccine: What would help you decide?

A vaccine for COVID-19 remains keenly anticipated by many Australians as a way of releasing us from ongoing restrictions and protecting us from infection outbreaks. According to peer-reviewed research published in the Centers for Disease Control and Prevention journal, a vaccination rate of 80% is needed to ensure herd immunity to COVID-19.  A motivated population is clearly vital to an immunisation programme’s success, yet the scale, urgency and unknowns of such a programme are causing...

Consumer engagement in Victoria and NSW during COVID-19: Lessons learned

Here in Queensland, Health Consumers Queensland is uniquely positioned to amplify the consumer voice. We are fortunate to work with a Government, health department and health services that welcome consumer engagement and values the consumer voice.  Importantly, this commitment is matched by action, not just lip service, with consumer/HCQ participation facilitated at almost every level of decision making in health, and our organization being funded to pivot our work to support the response to...

eAlert: Communicating effectively with residents and families

Following the lockdown of residential aged care facilities across South Brisbane and in the Moreton Bay region last week, Health Consumers Queensland and a consortium of six NGOs (including COTA Queensland, Queenslanders with Disability Network, ADA Australia, Palliative Care Queensland and CarersQLD) co-designed a single checklist and provided a series of resources to enable residential care facilities to communicate effectively with residents and families during an outbreak. As part of this...

eAlert: Addressing the barriers to COVID-19 testing

Queensland’s best defences against a sustained outbreak of COVID-19 via community transmission are quarantine, border controls, testing and contact tracing. Ahead of reports of new cases of COVID-19 in Brisbane this week, 21 consumers had already joined forces with Department and health staff, Queenslanders with Disability Network and Palliative Care Queensland at a Consumer Conversation on Tuesday to share their views on the top barriers to testing and what can be done to address these and...

eAlert: New grant funding underpins our consumer-focused COVID initiatives

New grant funding underpins our consumer-focused COVID-19 initiatives​ Health Consumers Queensland has been successful in securing grant funding from Queensland Health to support our continued COVID-19 service provision. As one of more than 130 community-based health service groups across Queensland sharing in more than $30 million, the grant will help Health Consumers Queensland to continue the delivery of a number of consumer-focused initiatives. This additional funding will support:...

eAlert: Consumer Conversations are back!

Consumer Conversations are back and they’re better than ever! Consumer Conversations have made a welcome return this week and it was wonderful to see you all again on Zoom on Tuesday. For this series, we have brought together our experienced and emerging consumer groups so the COVID-19 Community of Interest has joined up with the Health Consumers Queensland’s Consumer Advisory Group, the Health Consumers Collaborative of Queensland, the Primary Health Networks and the consumers who sit on...

eAlert – Looking Back: How effective was Queensland’s COVID-19 response?

As we mentioned in last week's eAlert, in the most recent Consumer Conversation we asked consumers for their reaction to the COVID-19 response from Queensland Health, and from us, Health Consumers Queensland. We were very pleased to hear that consumers were satisfied with Queensland Health’s response. Particularly compared to other states, consumers felt that Queensland Health has done very well to involve consumers to such a high degree, to listen and act on their views and concerns....

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