News, Updates and What's On

Expressions of Interest for HCQ Board

The Health Consumers Queensland (HCQ) Board is seeking committed individuals with governance and other relevant skills and experience to express interest in joining the current Board Directors to lead the future strategic direction of HCQ during our next stage of development. HCQ is an equal opportunity employer committed to equity, diversity and social inclusion. We encourage people with diverse experience and backgrounds to register their interest as a potential candidate.

As part of this Board recruitment, HCQ is also seeking a new Director to take over registration as HCQ’s Company Secretary under the Corporations Act 2001, on a pro bono basis.  The additional responsibilities associated with that role are listed at the end of the Expression of Interest document.

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HCQ COVID-19 update: August 2021

With parts of Queensland in lockdown against the Delta variant for the first time, a public health system under extreme pressure and an acceleration in the vaccine rollout,  HCQ has focused on listening to consumers and carers and staff. We moved mindfully and acted swiftly and strategically to maximise the impact of our small team and the voices of consumers, to help keep Queenslanders safe and well.

Amplifying your voices across the public health system during lockdown

We know there are so many issues for health consumers and the system to navigate during an outbreak . We held a Consumer Conversation to ask how the latest COVID-19 outbreaks in Queensland were affecting you and your health. We also heard from members of our CAG and Youth Reference Group and consumer representatives, consumer, disability, aged and palliative care and culturally and linguistically diverse NGOs to find out how they’ve been impacted by the lockdowns, regional cases and concern about spread.

This is what you told us and what we shared with the public health system: August 2021 – How the latest COVID-19 outbreaks in Queensland are affecting you and your health.

 

Image of Queenslander house

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How are the latest COVID-19 outbreaks in Queensland affecting you?

Friday, 6 August 2021
10.00-11.15am via Zoom

Health Consumers Queensland invites regular users of the health system from right across the State to talk about how the latest COVID-19 outbreaks are affecting you and your health. By sharing your experiences and solutions, we can identify the key issues and help shape the health system’s response.

Register >

After you have registered, you will receive a confirmation email with information about joining the conversation.

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The Voluntary Assisted Dying Bill

On Tuesday 25 May 2021, the Hon Annastacia Palaszczuk MP, Premier and Minister for Trade, introduced the Voluntary Assisted Dying Bill 2021.The Bill is part of a long and considered process to weigh up whether Queenslanders who are dying should have a choice over the time and circumstances of their death.

Health Consumers Queensland has made a number of submissions on the Bill following consultation with consumers and carers from across the State to ensure a diverse range of views are captured and heard. On Wednesday, 14 July 2021, HCQ’s CEO, Melissa Fox, gave evidence at the public hearing for the Health and Environment Committee’s inquiry into the Voluntary Assisted Dying Bill 2021.

Read HCQ’s latest submission >

Celebrating the power of consumer engagement

“You gave us young people a voice and made a commitment to amplify and sustain it. As young people, we’re endeavouring to help support and improve our healthcare community. Many of us in that room have an unspoken bond and common experience, it’s that passion that motivates us to stay involved and help create something better.”

Welcome to HCQ’s Winter eNews.

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High benefit care at end of life

131 consumers and carers from 13 different towns and cities across Queensland have recently participated in 19 Kitchen Table Discussions to talk about what high benefit care at end of life means to them.

Health Consumers Queensland was contracted by Clinical Excellence Queensland (CEQ) to undertake statewide consultation with Queenslanders about their experience with care at end of life.Sometimes, the treatment and care provided to those who have been diagnosed with a life limiting condition (including advanced disease and frailty) does not align with the wishes and values of those who receive it. This project sought to understand what high and low value care means to consumers, in addition to better understanding how consumers can be empowered to participate in decisions about treatment and care that is right for them. read more…

HCQ TV re-energises consumers, carers and health staff


Thank you to everyone who tuned in to our inaugural webcast series: Sharing Power: Co-design with consumers for impact and equity during 25 May – 3 June.

Our Annual Forums are renowned for bringing together expertise across consumer partnerships. Whilst we could not meet face-to-face this year, we were delighted to still be able to bring you together with 18 inspiring consumer and carer representatives, HCQ and health staff, and NGOs representing consumers and carers to discuss four key issues which influence what it takes to truly share decision-making power.

  • Consumer Partnerships Going Digital: Bridge or Barrier?
  • Sharing Power: Showcasing successful consumer-led co-design
  • Why do you think I’m hard to reach?
  • Value based health care – What it means for all of us

Watch the episodes >

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Noel Muller

Many of you knew Noel as a fellow member of HCQ’s consumer network and we are sad to share the news that he passed away on 20 April 2021.

Noel was an active, dedicated and inclusive health consumer representative who made a valuable contribution to improving our public health care system whilst championing other health consumers and ensuring that their voices were heard – right up until a few days before his death.

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Supporting consumers to make better informed decisions about their health care

Making decisions about health care is a daunting prospect for many. But this is set to become easier now that Queensland Health has adopted a set of communications principles which will underpin a new approach to support value based health care and consumer decision-making. These principles are the key outcome of the Helping Consumers with Decisions project which Health Consumers Queensland undertook for the Strategic Communications Branch earlier this year. read more…

New Inform my Care website enables consumers to compare health services in a Queensland first

Health Consumers Queensland is delighted to announce the launch of the Inform My Care website

We are proud that this shift towards greater transparency has happened in Queensland, with Queenslanders, for Queenslanders. Queenslanders are the first and only people in Australia who can now compare services available at both public and private health facilities and residential aged care facilities (including maternity models of care) in one place. We can compare staffing ratios, hospital acquired complications, wait times, patient reported outcomes and more.

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Events

Introduction to Consumer Partnerships for Health Consumers

26 October @ 1:30 pm - 2:30 pm
Who can participate? This introductory training has been created for health consumers who are very n...

Engagement Snack Pack

27 October @ 12:00 pm - 12:30 pm
Bite size workshops to get you started! Grab your lunch and join in for quick consumer engagement wo...

Fundamentals of Consumer Partnerships for Qld Health Staff

30 November @ 1:00 pm - 2:30 pm
Get a deeper understanding of consumer partnerships in health. Understand your role as health staff ...

Fundamentals of Consumer Partnerships for Health Consumers

7 December @ 10:00 am - 11:30 am
Get a deeper understanding of consumer partnerships in health. Understand your role as a health cons...